NHTSA Complaint #11578568 — 2021 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11578568
Vehicle 2021 VOLKSWAGEN ID.4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

For fuse function, location and value, the owners manual has incorrect information which is worse than no information at all. This creates a safety and fire hazard in cases where higher amperage fuses can be placed in lower amperage circuits. The fuse panel cover is also deficient with no information about fuse function, location or value. The implication is that in time of need, an operator is unable to locate and replace a fuse to make the vehicles safety and operating systems functional. Worse yet, if a fuse is replaced it can be the wrong value creating a fire hazard or compromising the vehicles wiring and safety systems. I have called VW corporate customer service twice and explained how my safety is being compromised. VW will not take action. No solution offered. No effort.

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