NHTSA Complaint #11570201 — 2021 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11570201
Vehicle 2021 VOLKSWAGEN ID.4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The entire electrical panel went blank with no way to reset onsite. Had to drive to car without being able to see the speedometer or anything else. After getting to location and leaving the car for an hour, it reset itself. The car's Infotainment often goes out and can be rebooted by me. Used to think this part was normal but I don't think it is based on how often I have to do it. Car also has surged when driving, i.e. driving and it suddenly slows down then recovers back to normal speed. Finally, backup camera detects things that are not there and slams on breaks which is jarring to the car occupants. VW has tried unsuccessfully to repair and are "unable to replicate" the black out and the backup camera. The surge is new and not yet been looked at by them. However, I have very little faith they will be able to "replicate" that either since it has only happened twice.

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