2021 TESLA MODEL Y Unknown Or Other Problems
123 NHTSA complaints on file
All Unknown Or Other Complaints — Page 3
The heater of the vehicle just stop working, due to MN cold weather and since there is no heat and just cold air blowing. It freezes the windshield and frost would build up with out any way to melt it since there’s no heat. It also fogs up the interior in the car since you can’t open the windows due MN minus windchill weathers. It’s hard to see and keep warm in a cold climate state. Tesla doesn’t see this is an emergency and it’s very concerning
There is no heat in car. The Climate Control Failed. Cabin Climate Control System requires service is the error message. Its a known problem with Tesla Model 3 and Model y The temperature in the car was in the single digits. The window would not defrost and had a hard time seeing. Tesla expected me to drive the car in a snow storm to bring in for service. I canceled the appt with the next available appt 10 days later. Service scheduled for Jan 27th 2022. the 1st time it failed was Jan 15th 8:00am.
Received Error code: VCFRONT_447 indicating a cabin heat issue, and a complete loss of heat within the interior of the vehicle. It appears this also is preventing the battery from fully warming up causing severe vehicle power reduction and lack of regen braking. It being sub-zero and frost bite within minutes this poses a safety risk when traveling. The problem has been reported by other vehicle owners. It has not been inspected at this time. There were no other alerts prior to the issue starting on 1/20/2022 at ~6am CST.
Started driving the car in cold weather and received message climate control needs service. The heater would not warm up. Tried shutting the car off and on and it still would not provide heat. It was under 20 degrees and had no heat or defrost.
Last year Tesla switched to a heat pump system for heating the interior of the car. Since that change the 2021 models are regularly loosing heat when the temperature gets below zero. Sometimes restarting the car will bring it back but not always. This can lead to drivers being stranded with no heat in potential dangerous temperatures. Tesla was aware of the issue last winter and it has still not been addressed and the issue is persisting in newly built cars.
Heat did not work in -15F temperatures.
The heat stops working when the ambient temperature reaches 0 degrees. This is a safety risk in cold temperatures, especially for young children that can’t wear coats in the car due to car seats. This has happened in newer models that have a heat pump as the heating system, per social media accounts. The service center is inspecting tomorrow. A warning message appears when the heat stops working on the car screen. There is also an error on the phone app when preconditioning cannot start (preconditioning is supposed to mitigate the error, but it gets too cold to precondition).
Multiple occasions of the vehicle's heat/ac system failing in cold weather.
I was driving from Bend Or to Boise Id on January 1st 2022. The temperature was about 7 degrees out that evening and the heater stopped working. We bundled up and kept the blower on the windshield so that we could see, but by the time we reached Boise it was 22 degrees inside the car. We were very cold. Due to the remote area we were in we did not want to stop.
I was driving on interstate 285 Atlanta in rain. All of a sudden the screen froze. Wipers won’t work. Had poor visibility. Could not even put on emergency lights. Had to do hard reset and pull over. Before I could get them to work again. This was extremely dangerous in the middle of the road. Similar issue happened with my wife in a brand new model 3 a few weeks ago and we were told it was a software issue and resolved with an over the air update. I have the UpToDate software in my model y. Feel Tesla softwares should be approved by NHTSA before being sent to customers.
Tesla recently overhauled the firmware to their vehicles, however the newest update removes much of the ease and functionality. They have removed defogger buttons into the background, and other settings as well, causing the user to have to use multiple touches to work something that previously was quick. I believe this to be a safety issue. Drivers are now unaware where certain settings are and causes drivers to become distracted from the road to a degree that is unsafe while driving.
A recent vehicle software update now has a speed limit alert stuck right in the middle of the touch screen display. It's unnecessary, annoying and intrusive. Tesla service said to get rid of the alert I need to TURN OFF the speed limit setting!!! Discouraging us from using the safety features is not an improvement. I recommend the NHTSA reqiure Tesla to locate the alert in another area of the display that will be visable but not distracting and annoying.
Two issues: 1) alarming clunking noise coming from suspension. 2) center command screen froze and then crashed completely (black screen) while driving, which resulted in a loss of controls like turn signals and speed indicator.
In Feb. 2021 I purchased a new 2021 Tesla Model Y. In August I noticed a crack in the glass ceiling originating from the front edge of glass. We made an appt for 10/19 to have it replaced at the S. Seattle Tesla Service Ctr, assuming the repair would be covered under warranty. We brought the car in on Oct 19. The service rep inspected the crack and very quickly determined that the crack was a result of something hitting the ceiling such as a small rock. The rep's eagerness with her response suggested that she was familiar with this issue and was ready to deny warranty coverage. She told us we should make a claim against our auto insurance policy. We countered that we didn't believe anything had hit the ceiling, and even if it had, the glass should not have cracked that easily. Also, we also pointed out...
Tesla has dog mode, camping mode, and climate on mode, which shows the interior temperature on the screen and in the app. The Telsa was in "dog mode" and displayed on the screen and app that the interior of the car was 66 degrees, but A/C was clearly not on and the interior of the car measured near 100 degrees. If I had not checked on the dogs in the car immediately, they would have died.
I was using the smart summon function to reverse my car parked under a parking roof held on pillars. When using the summon, the Tesla wheels rotated before it had reversed enough to be away from the pillar and scratched the side wall against it. Tesla refused to cover it under warranty even though there was no way I could have prevented it because it happened as soon as the car started reversing.
There is no mechanical release for the rear doors. If the vehicle loses power you cannot exit through the back doors. In a crash where the Model Y completely loses power, rear seat occupants cannot get out on their own.
On 5/5/2021 my wife was driving in the Tesla Y taking her two grandkids to school and was stopped at a traffic light. The car was in Hold mode with a car in front of her and a car behind her. The car does not have Auto Pilot. All of a sudden the car started moving forward in an accelerated mode. My wife did not push the accelerator. The Tesla hit the car in front and then went into reverse and hit the car behind. Substantial damage to all three cars. My wife and my grandkids were terrified and everyone started screaming. My wife couldn’t release her seatbelt because it tightened during the crashes. She had to call for help. This happened at 7:30am. The San Jose police took a report 21-125-0191.
I RECEIVED DELIVERY OF MY 2021 MODEL Y ON MONDAY, MARCH 29TH. AFTER 12 DAYS OF OWNERSHIP AND DRIVING APPROX. 400 MILES, ON SATURDAY, APRIL 10TH, THE VEHICLE SHUT DOWN WHILE DRIVING, LEAVING ME STRANDED IN A LANE OF TRAFFIC AT NIGHT. THE FOLLOWING ERROR MESSAGE APPEARED ON THE MONITOR: 'VEHICLE SHUTTING DOWN ' PULL OVER SAFELY'. I WAS NOT SUCCESSFUL IN COMPLETELY PULLING OVER, SINCE I HAD VERY LITTLE TIME (APPROX. 5 SECONDS) TO RESPOND BEFORE THE CAR SHOOK AND STOPPED ENTIRELY. I HAD NO ABILITY TO PLACE IT IN NEUTRAL TO MOVE IT TO A SAFER LOCATION. I WAS ABLE TO PUT MY HAZARD LIGHTS ON. AN HOUR LATER, THE CAR WAS TOWED. ACCORDING TO TESLA, IT REQUIRED A NEW REAR MOTOR AND NEW 12 VOLT BATTERY. AS A RESULT OF THE REAR MOTOR SHUTTING DOWN, AFTER 12 DAYS OF USE, THE CAR FORCE STOPPED ITSELF WITHOUT ANY...
MY BRAND NEW 2021 TESLA MODEL Y HAS HAD PROBLEMS WITH THE TOUCHSCREEN (THE MAIN CONTROL CENTER OF THE CAR) SINCE DAY 1. IT FLICKERS OFF AND ON SPORADICALLY WHILE DRIVING (DIFFERENT SPEEDS, ROADS AND WEATHER CONDITIONS EACH TIME) AND ONCE (AFTER BEING PARKED) WOULDN'T TURN ON AT ALL UNTIL I PUT IT IN REVERSE AS ONE OF THE MANY THINGS I TRIED. THEN A GLITCHY SCREEN FULL OF STATIC APPEARED AND EVENTUALLY THE SCREEN CAME BACK ON. THERE ARE NUMEROUS ONLINE POSTS ABOUT HOW TO FIX THIS BUT NONE HAVE WORKED. THIS OCCURS WHILE DRIVING, WHICH MEANS I CAN'T SEE WARNINGS OR EVEN THE SPEED I AM TRAVELING! I HAVE TO WAIT ANOTHER WEEK, THEN DRIVE ABOUT AN HOUR TO GET TO THE REPAIR LOCATION. THEN WHO KNOWS WHAT WILL HAPPEN OR HOW LONG IT WILL TAKE. SEEMS YOU SHOULD BE LOOKING INTO ALL TESLA TOUCHSCREENS, NOT JUST THE...
WE PICKED UP OUT NEW MODEL Y ON 2/13/2021 FROM MINNEAPOLIS, DUE TO LIVING IN IOWA AND THAT BEING THE CLOSEST STORE. AFTER LEAVING MINNEAPOLIS, THE INTERIOR HEAT QUIT WORKING. WE MESSED WITH THE CONTROLS ALL WE COULD AND IT WOULD NOT START AGAIN. THE EXTERIOR TEMPERATURE WAS IN THE NEGATIVE TEENS. AT ONE POINT ON THE 2 HOUR 45 MINUTE DRIVE HOME THE INTERIOR CABIN TEMPERATURE WAS IN THE SINGLE DIDGETS. IT CONTINUES TO NOT WORK CORRECTLY FROM THE INTERIOR CONTROLS. I WAS UNABLE TO GET AHOLD OF ANYONE AT TESLA TO FIND A BETTER SOLUTION OTHER THAN JUST GETTING HOME. ONLINE RESEARCH SAYS THAT THIS IS AN ISSUE MANY PEOPLE HAVE COME ACROSS THAT I WAS NOT MADE AWARE OF. THE WINDOWS OF THE VEHICLE WERE BEGINNING TO FROST OVER DURING OUR DRIVE HOME. WE RESTARTED THE VEHICLE MULTIPLE TIMES, AND HAVE BEEN ABLE TO GET THE CAR...
THE CABIN HEATER DOES NOT WORK IN COLD TEMPERATURES
MY CAR'S INTERIOR HEATING STOPPED SUDDENLY WHILE DRIVING FROM KADOKA, SD TO BIG SKY, MT ON A ROAD TRIP. AS TEMPERATURES OUTSIDE WERE SUBZERO, INTERIOR WINDOWS FROSTED OVER, PREVENTING VISIBILITY AND CABIN TEMP FELL TO ZERO. MY WIFE AND I HAD NO CHOICE BUT TO DRIVE TO NEAREST HOTEL IN GILLETTE, WY TO STAY. BY THE TIME WE ARRIVED WE HAD SYMPTOMS OF FROSTBITE AND HYPOTHERMIA AND DRIVING A CAR WITH NO VISIBILITY ON ICY ROADS WAS EXTREMELY UNSAFE. THIS HEATING ISSUE IS A KNOWN PROBLEM WITH NEW MODEL Y TESLAS AND HAS BEEN DOCUMENTED EXTENSIVELY IN ONLINE FORUMS: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-Y-HEAT-STOPPED-WORKING.212992/ HTTPS://INSIDEEVS.COM/NEWS/464084/TESLA-MODEL-3-MODEL-Y-HEATER-PROBLEM/ HTTPS://FORUMS.TESLA.COM/DISCUSSION/179743/MODEL-Y-HEAT-PUMP-MANIFOLD-FAILURE HTTPS://FORUMS.TESLA.COM/DISCUSSION/178224/MODEL-Y-WILL-NOT-HEAT-THE-CABIN HTTPS://FORUMS.TESLA.COM/DISCUSSION/177562/CABIN-HEATER-NO-HEAT TESLA SHOULD BE ISSUING A RECALL FOR THIS AS IT IS A MAJOR SAFETY ISSUE.
Other 2021 TESLA MODEL Y Problem Areas
Forward Collision Avoidance Adaptive Cruise Control
397 complaints
Forward Collision Avoidance Automatic Emergency Braking
318 complaints
Service Brakes
175 complaints
Vehicle Speed Control
152 complaints
Electrical System
105 complaints
Forward Collision Avoidance Warnings
100 complaints
Steering
76 complaints
Suspension
50 complaints
Lane Departure Assist
43 complaints
Visibilitywiper
40 complaints
Power Train
27 complaints
Seat Belts
24 complaints
Lane Departure Warning
23 complaints
Air Bags
19 complaints
Structurebody
18 complaints
Seats
17 complaints
Back Over Prevention Warnings
15 complaints
Engine
14 complaints
Wheels
13 complaints
Lane Departure Blind Spot Detection
12 complaints
Latcheslockslinkagesdoorslatch
12 complaints
Electrical System12v24v48v Battery
11 complaints
Exterior Lighting
9 complaints
Fuelpropulsion System
9 complaints
Structurebodydoorhandleexterior
8 complaints
Back Over Prevention Sensing System Camera
7 complaints
Electrical Systemadasautonomousself Driving
6 complaints
Visibility
5 complaints
Service Brakes Hydraulic
3 complaints
Tires
3 complaints
Air Bagssensoroccupant Classification
2 complaints
Forward Collision Avoidance Adaptive Cruise Controlsoftware
2 complaints
Latcheslockslinkages
2 complaints
Service Brakes Electricsoftwareprogramming
2 complaints
Suspensionfrontcontrol Arm
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Air Bagsfrontaldriver Sideinflator Module
1 complaint
Back Over Prevention
1 complaint
Back Over Prevention Rearview System Braking
1 complaint
Chest Clip Buckle Harness
1 complaint
Child Seat
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systemadas
1 complaint
Electrical Systemadasautonomousself Drivingsoftware
1 complaint
Electrical Systemadasdriver Monitoringcamerasensor
1 complaint
Electrical Systemalternatorgeneratorregulator
1 complaint
Electrical Systemhorn
1 complaint
Equipment Adaptivemobilityvehicle Controlsbraking
1 complaint
Forward Collision Avoidance
1 complaint
Forward Collision Avoidance Automatic Emergency Steering
1 complaint
Lane Departure Lane Keep Steering Assist
1 complaint
Power Trainautomatic Transmission
1 complaint
Structure
1 complaint
Suspensionsubframemounting Bracket
1 complaint
Tether Lower Anchor On Car Seat Or Vehicle
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilityglass Siderear
1 complaint