NHTSA Complaint #11446960 — 2021 TESLA MODEL Y UNKNOWN OR OTHER

Complaint Details

ODI Number	11446960
Vehicle	2021 TESLA MODEL Y
Component	UNKNOWN OR OTHER
Date of Incident	January 3, 2022
Date Filed	January 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Last year Tesla switched to a heat pump system for heating the interior of the car. Since that change the 2021 models are regularly loosing heat when the temperature gets below zero. Sometimes restarting the car will bring it back but not always. This can lead to drivers being stranded with no heat in potential dangerous temperatures. Tesla was aware of the issue last winter and it has still not been addressed and the issue is persisting in newly built cars.

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