NHTSA Complaint #11395161 — 2021 TESLA MODEL Y

MY CAR'S INTERIOR HEATING STOPPED SUDDENLY WHILE DRIVING FROM KADOKA, SD TO BIG SKY, MT ON A ROAD TRIP. AS TEMPERATURES OUTSIDE WERE SUBZERO, INTERIOR WINDOWS FROSTED OVER, PREVENTING VISIBILITY AND CABIN TEMP FELL TO ZERO. MY WIFE AND I HAD NO CHOICE BUT TO DRIVE TO NEAREST HOTEL IN GILLETTE, WY TO STAY. BY THE TIME WE ARRIVED WE HAD SYMPTOMS OF FROSTBITE AND HYPOTHERMIA AND DRIVING A CAR WITH NO VISIBILITY ON ICY ROADS WAS EXTREMELY UNSAFE. THIS HEATING ISSUE IS A KNOWN PROBLEM WITH NEW MODEL Y TESLAS AND HAS BEEN DOCUMENTED EXTENSIVELY IN ONLINE FORUMS: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-Y-HEAT-STOPPED-WORKING.212992/ HTTPS://INSIDEEVS.COM/NEWS/464084/TESLA-MODEL-3-MODEL-Y-HEATER-PROBLEM/ HTTPS://FORUMS.TESLA.COM/DISCUSSION/179743/MODEL-Y-HEAT-PUMP-MANIFOLD-FAILURE HTTPS://FORUMS.TESLA.COM/DISCUSSION/178224/MODEL-Y-WILL-NOT-HEAT-THE-CABIN HTTPS://FORUMS.TESLA.COM/DISCUSSION/177562/CABIN-HEATER-NO-HEAT TESLA SHOULD BE ISSUING A RECALL FOR THIS AS IT IS A MAJOR SAFETY ISSUE.