NHTSA Complaint #11445841 — 2021 TESLA MODEL Y UNKNOWN OR OTHER

Complaint Details

ODI Number	11445841
Vehicle	2021 TESLA MODEL Y
Component	UNKNOWN OR OTHER
Date of Incident	January 2, 2022
Date Filed	January 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I was driving on interstate 285 Atlanta in rain. All of a sudden the screen froze. Wipers won’t work. Had poor visibility. Could not even put on emergency lights. Had to do hard reset and pull over. Before I could get them to work again. This was extremely dangerous in the middle of the road. Similar issue happened with my wife in a brand new model 3 a few weeks ago and we were told it was a software issue and resolved with an over the air update. I have the UpToDate software in my model y. Feel Tesla softwares should be approved by NHTSA before being sent to customers.

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