NHTSA Complaint #11429270 — 2021 TESLA MODEL Y UNKNOWN OR OTHER

Complaint Details

ODI Number	11429270
Vehicle	2021 TESLA MODEL Y
Component	UNKNOWN OR OTHER
Date of Incident	May 25, 2021
Date Filed	August 16, 2021
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I was using the smart summon function to reverse my car parked under a parking roof held on pillars. When using the summon, the Tesla wheels rotated before it had reversed enough to be away from the pillar and scratched the side wall against it. Tesla refused to cover it under warranty even though there was no way I could have prevented it because it happened as soon as the car started reversing.

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