2017 TESLA MODEL X Electrical System Problems

During home charging using 40A, the 220 volt UMC connector started smoking and was melting. The charging appeared unaffected, and I caught it before it caught fire.

I own a Tesla Model X, and for the past two summers I’ve experienced a repeating safety-critical issue during hot weather. After driving for a period in the heat, multiple systems begin to fail. The car displays numerous warnings including: •“Parking brake requires service” •“Traction control disabled” •“Stability control disabled” •“Steering assist reduced” •“Automatic Emergency Braking unavailable” •“Regenerative braking unavailable” •“Lane Departure Avoidance unavailable” When this happens, the steering wheel becomes very stiff and hard to turn, which severely affects my ability to drive and control the vehicle. I’ve brought the vehicle to Tesla service twice. The first time (when it was still under warranty), they said they couldn’t replicate the issue. The second time, I brought it in while the warnings were still active. Tesla only cleaned some sensors and returned the car, but the issue returned again recently with all the same symptoms. This only happens in hot...

I had a reoccurrence of Incident 11609414. After the original incident I had my car towed to the service center and "fixed". I paid out of pocket since my warranty did not cover the problem they claimed that caused my issues. 5 weeks later I had the same issue recur, while out shopping. My car would not shift into park, the emergency brake failed, my seat restraint failed, my airbag failed, my ABS failed, my steering assist failed. I had to stay in my car with my foot on the brake until I could get my car towed to the service center. Had I taken my foot off of the brake my car would have moved forward into a coffee shop filled with people.

When driving my car last Friday evening at ~5:45pm PST, I was about 1 mile away from home when alerts popped up on my car including- "Regenerative breaking unavailable", "ABS disabled", "Stability Control disabled", "Traction Control disabled", "Steering Assist reduced", "Automatic Emergency Braking is Unavailable" Front Passenger Safety Restraint System Fault" "Park Assist Unavailable". I drove the last mile to my house and when I pulled into my garage my gear shift would not work to put my car into park. I tried to then do a "soft reset" by holding both buttons on the steering wheel down, and this would not work. I frantically called the nearest Tesla service center and after 20 min the person there told me there wasn't anything they could help me with and gave me the number for Tessa Roadside Assistance. This whole time I had to have my foot on the break pedal...

April 2024: Tesla Model X repeatedly failed to download firmware updates, although offered via the car’s UI. The car uses the connected WiFi to download several gigabytes of data every month, but ultimately does not apply any updates. This is a serious safety issue, since it prevents all future software update recalls from being available to this vehicle. May 15, 2024: Tesla failed to fix this issue through remote diagnosis, and requested a service center visit. Tesla engineers diagnosed the vehicle at the Burlingame CA Service Center, and spoke to me on the phone that the root cause was a recent firmware upgrade that has permanently bricked the ECU unit, which now needs to be replaced. Since this ECU unit is not user-accessible or user-serviceable, there is no way for this to have been caused by the customer. Tesla quoted $2048 to fix it, out of pocket, even though this...

April 2024: Tesla Model X repeatedly failed to download firmware updates, although offered via the car’s UI. The car uses the connected WiFi to download several gigabytes of data every month, but ultimately does not apply any updates. This is a serious safety issue, since it prevents all future software update recalls from being available to this vehicle. May 15, 2024: Tesla failed to fix this issue through remote diagnosis, and requested a service center visit. Tesla engineers diagnosed the vehicle at the Burlingame CA Service Center, and spoke to me on the phone that the root cause was a recent firmware upgrade that has permanently bricked the ECU unit, which now needs to be replaced. Since this ECU unit is not user-accessible or user-serviceable, there is no way for this to have been caused by the customer. Tesla quoted $2048 to fix it, out of pocket, even though this...

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue where it was stated that due to the year of the vehicle, it was considered an older model and parts were not yet ready for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The component that is not working on my car is the intermittent windshield wipers. The issue is that the intermittent wipers do not come on in eaither of the 2 low settings. The wipers only work in the steady low and high settings. When it is just misty out or a light rain, you have to manually push the button at the end of the stalk to give a swish of the wipers. If you are on the steady low setting, it is too much and the wipers squeak on the widsheild. I originally brought this into my Tesla service center in October and they told me that this would be fixed in a firmware update. I have followed up a few times as the update never came and today I am back at the service center and they have told me that they are still waiting for this problem...

Manufacturer designed a Pyro Fuse (a/k/a Battery Fuse), the purpose of which is to open the main battery's circuit in the event of a detected crash via a squib charge, in order to prevent further property damage or risk to life. The obsolete design contained in this model depends on a small lithium ion battery with a 7-10 year lifespan. In this car's case, a timer notification kicked in at about 6.5 years of life. The risk to not recalling this part with the new part design (self-charging from the current) and all affected models in the fleet is that now all these vehicles risk higher odds of a catastrophic battery fires during collisions and other failures the fuse was designed to prevent.

Car was hit by a city bus on 12/17/22. Car was towed to repair shop. Damages were repaired. Shortly after repair, the Car started making high pitched loud sound when a/c turned on. Took the car back to repair shop. Diagnosis: Air conditioning unit and compressor failed. Tesla wants $5700 to fix it, $4444 of it labor charges. They are saying it did not have to do with accident. The car did not make this sound before the accident. See pics.

Dashboard or driver screen suddenly goes black while driving (and at other times will freeze on a certain speed, despite slowing down, or breaking.) At this point, driver does not know what speed he, or she is traveling at, nor what gear. Response from Tesla is to reboot the car. However, these episodes while driving continue and are very dangerous. Tesla is pushing paying $2000 to get an infotainment upgrade to solve this safety issue which seems to be a defect in the car.

This contains new information, a smoking gun, and is associated with NHTSA complaint numbers 11505487, 11505488, and 11505489. NHTSA Recall: 21V-035; Tesla Manufacturer Recall: SB-21-21-001 I was threatened a $35/day charge and tow/impound though no maintenance was performed on my vehicle. I went to pick it up and the vehicle was still suffering from the recalled eMMC issue which causes the screens to blank, freeze, etc. All driving information, safety features, and some exterior safety features are lost - it's a major hazard. This recall has two parts, the first part was a Tesla over the air update, which it pushed to the affected vehicles. I believe in doing this, Tesla has now stated to the NHTSA that the recall was complete. However, the recall has a secondary part "To be specific, Tesla will replace the VCM daughterboard that has the Hynix 8GB eMMC with a VCM daughterboard that has...

Tesla’s entire car function (rear view camera, windshield heating, rear defrost) is supported by the center screen system. In Gen1 model X it uses a Gen 1 computer. Over the last 4 months. The screen blanks out while driving. I can’t access car functions. This happens while driving so it’s super dangerous. Only way to resolve the issue is to press a few more UI buttons on the screen. This impairs all car functions. I’ve submitted this a couple times to Tesla now and they say that this is a software issue they have not been able to resolve and they’re asking me to pay $2000 to get their next generation center console. I’ve mentioned that this is a safety risk as this can happen while driving, which makes me take my eyes off the road to fix the problem on the center console. They don’t seem to care about...

MCU failure. Same symptoms as a failure of the mcu1, although mine was upgraded over a year ago to mcu2. It has failed. Failed strangely enough, after leaving the dealership, after an unnecessary recall to update MCU memory. My car does not have the problem. I was told, and given the car back. a mile from the dealership I realized that nothing was working. Can not turn on the defroster cannot operate any other features, air-conditioning, etc. it took three months to get the car back to them to try to address this problem all the time not having a fully functioning touchscreen and after two week time at the dealership they tell me that the MCU has failed and then I have to pay almost $2000 to fix it, additionally, they also said that this is the first MCU upgrade to the MCU to that they have seen fail,...

Original infotainment MCU1 with upgraded memory continues to not allow service mode to initialize. Also screen goes black with no connectivity to the car from my phone app, no access to temperature control, or GPS mapping. No access to any seat controls or door controls. This occurred for 1 hour while driving to home. System is operational again - 10 days later with no driving in between. Tesla service came out to diagnose and are not sure of the cause, however failure cause safety issues for passenger overheating and control functions to operate the car as well as diagnose the issue.

Starting on May 5, 2022, my car has been plagued with numerous errors messages that stated multiple features of my car were malfunctioning/disabled, both while I first got into the car, and also occurring suddenly without any warning while the car was IN MOTION on the road. This included loss of power steering, traction control, stability control, parking brake, automatic emergency braking, and lane departure avoidance . The same problem(loss of all these vital features) has recurred many times on May 22nd, May 31st, July 8th, and most recently, September 14th. Each time I brought the car in to the Tesla service center, they would have absolutely no idea what was causing the same exact issues. At the very first visit, they stated the incorrect-sized tires were likely the culprit. Even after the correct sized tires were put on, the same problems returned weeks later. Another time they replaced the...

The contact owns a 2017 Tesla Model X. The contact stated that the message "Air Suspension" was displayed intermittently while driving. The vehicle was taken to the Tesla Service Center where it was diagnosed that no issues were found. The contact stated while her fiancé was pulling into a parking lot at 5 MPH with her in the front passenger’s side seat, the vehicle lunged forward and shut off inadvertently. The contact and her fiancé were unable to restart the vehicle, to turn on the hazard light. Additionally, they were unable to open the driver’s or passenger’s side doors. Additionally, the contact stated that the passengers occupying the second and third-row seats including her disabled father were also unable to open the rear doors. The contact stated that the vehicle was becoming increasingly hot. The contact and some of the passengers crawled to the rear seats and removed both the...

Headlights will not work. Due to the vehicle not having a method of turning on headlights without access to a properly working media control unit which happens to be of all touch screen functionality a blackout of the screen will cause the driver to have no other access to the headlights or other vital safety features. This issue has been ongoing with Tesla for a long period of time and it continuously put the occupants of the vehicle at risk for injury both severe or fatal. Repeatedly addressed this malfunction of the vehicle with the repair facility and it has failed to be corrected or repaired.

The contact owns a 2017 Tesla Model X. The contact stated while driving at various speeds, both center display screens turned off inadvertently. There was no warning light illuminated. The vehicle was taken to a local Tesla Service Center where the computer software was updated and reset however, the failure reoccurred. The vehicle was taken back to the local Tesla Service Center where it was diagnosed that both center display screens needed to be replaced. The center display screens were replaced; however, the failure persisted. The vehicle was taken back to the Tesla Service Center where it was diagnosed that the center displays needed to be replaced with upgraded parts. The contact stated that he was informed that the repair would not be covered under warranty. The vehicle was not repaired. The failure mileage was approximately 26,000.

Repeated failure of driver's screen. Screen goes blank and then reboots automatically. During that time, the speedometer and all other controls visible from driver's screen are unavailable to the driver. Was told that it would be fixed by a software fix eventually. Now they will fix the problem for $2,000. Will ask them to save all parts.

. December 2021, I stopped car at traffic light in Stevenson Ranch, CA 91381. Light turn blue but the car can’t start, key fob and tesla app not working. I restarted my phone then Tesla app working back. Took more than 10 minutes. . January 2022, I stopped at traffic light on Siarra Highway, Santa Clarita CA 91351. Light turn blue but car can’t start, key fob and tesla app not working. I have to restarted my phone in order for Tesla app working back. Took more than 10 minutes. We just had a new born so we feel very unsafe with this vehicle. And Tesla just ignore this matter. . 1 time car not working in garage for more than 24 hours so I called Tesla Roadside Assistant to tow to Tesla dealership. All they done was replaced key fob battery even I had mentioned about the incidents above....

Our SUV lost power in the middle of the highway with no warning. After a month of back and forth, Tesla is saying that the High Voltage Battery needs to be replaced. The car has been with Tesla Marietta, GA center waiting for the replacement part with no ETA. How long are we supposed to allow the manufacturer to address the problem per the manufacturer warranty.

Screen goes blank from time to time. Takes a long time for the car to power on.

Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 For the above recall numbers - I contacted Tesla shortly after I became aware of the recalls. I was told that they would reach out to me within 6-8 weeks to schedule the repair. To date, no Tesla Advisor has contacted me to schedule a repair. Subsquent follow ups, various Tesla staff tell us different remedies, incuding some Tesla staff that tell us a recall is no longer required due to an OTA firmware update. However, issues with the emmc continue to happen (losing the main screen, random freezes/reboots while driving, and turn signals not operating intermittently when the screen is frozen) and the recall language seems to indicate that a physical repair is still needed. Thanks for your assistance and all you do.

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the...

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

There was a recall for Tesla Model S and X with MCU1 to have the eMMC card upgrade necessary to keep the unit running or for those that had to upgrade the eMMC or the MCU1 replaced with with an MCU2 before the recall would be reimbursed. I was contacted by Tesla about the reimbursement and I completed the necessary forms. I was later contacted by Tesla and informed I didn’t meet the criteria. I asked for reasons why and they told me to contact my service center. As I have been to the service center 25 times I understand that they will just look at the invoice. So I did this on my own and see that when I had to replace my MCU1 with an MCU2, they listed it as an upgrade. At the time, I didn’t think much of it being listed as an upgrade, but it...

TESLA ADVISED ME THAT THE 8GB (EMMC) IN THE MEDIA CONTROL UNIT IS FAULTY WHICH ON TWO RECENT OCCASSIONS CAUSED ME TO EXPIENCE A PERSISTENT CENTER DISPLAY OR LOSS OF THE REARVIES CAMERA DISPLAY, DEFROST/DEFOG, AND/OR TURN SIGNAL LIGHTING, WHICH MAY INCREEASE THE RISK OF A CRASH. TESLA REPORTS THAT THEY DO NOT HAVE THE PARTS NEEDED TO FIX THE CAR FOR ME. I HAVE BEEN DEALING WITH THIS ISSUE SINCE JANUARY 2021. I HAD EXPECTED MORE FROM TESLA.

I HAVE HAD REGULAR ISSUES WITH MY CAR'S BLUETOOTH SYSTEMS SINCE DECEMBER, 2020. THE ONLY WAY I'VE BEEN ABLE TO RESOLVE THIS ISSUE IS BY RESETTING MY CAR (HOLDING DOWN BOTH STEERING WHEEL BUTTONS). THE SERVICE CENTER HAS ASKED ME TO RESET THE CAR MULTIPLE TIMES, DELETE ALL CONNECTED BLUETOOTH PROFILES, AND COMPLETELY RESET THE CAR'S ELECTRONICS. NONE OF THESE FIXES HAS WORKED. IT STILL FAILS EVERY 5-10 DAYS. I AM GOING TO LEAVE IT IN A NON-FUNCTIONING STATE NEXT TIME THIS HAPPENS SO THAT THEY ARE FORCED TO LOOK AT IT IN PERSON. THEY ALWAYS TRY TO DIAGNOSE THINGS REMOTELY, BUT ARE UNABLE TO DO SO WHEN IT IS IN A NON-FUNCTIONING STATE. IT APPEARS THIS ALSO AFFECTS THE CAR'S CELLULAR AND WIFI CONNECTIVITY.

A RECALL WAS ISSUED FOR THE 8GB CHIP FEBRUARY OF THE 2021. AFTER 6 SERVICE VISITS REGARDING THIS ISSUE I SCHEDULED AN APPOINTMENT FOR THE RECALL FIX. I WAS CALLED DURING MY APPOINTMENT TO SAY THEY CAN REPLACE THE CHIP BUT IT WOULDN'T FIX ALL OF MY PROBLEMS. THEY REQUESTED I INSTEAD PAY TO UPGRADE THE SYSTEM AT A PRICE OF 1250.00. I REFUSED AND ASKED THEM TO PERFORM THE RECALL FIX. THEY THEN MESSAGED ME 5 HOURS LATER THAT MY CAR WAS READY FOR PICKUP AND DID NOT QUALIFY FOR THE RECALL FIX. UNDERSTAND THAT MY APPOINTMENT WAS RESCHEDULED BY TESLA THREE TIMES AS THEY STATED THEY WERE WAITING ON THE PART. THEY HAD OVER A MONTH TO REVIEW THE NOTES ON MY CAR. I WAS TOLD IT QUALIFIED AND TO BRING IT IN. THEN IT WAS BAIT AND SWITCH. GIVE US MONEY. SO NOTHING WAS FIXED. THEY DID...

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. THE CONTACT STATED THAT THE REAR TAIL LIGHTS ON THE TRAILER THAT WAS ATTACHED TO THE VEHICLE, FAILED TO FUNCTION AS DESIGNED. TO ENSURE THAT THE FAILURE WAS RELATED TO THE VEHICLE AND NOT TRAILER, THE CONTACT HAD THE TRAILER ATTACHED TO TWO SEPARATE FRIEND'S VEHICLES AND THE TRAILER LIGHTS WORKED ON BOTH VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000.

1. TESLA PROVIDES OWNERS MANUAL IN INFOTAINMENT SYSTEM TO SCROLL. IT IS NOT OPENING AT ALL, THEY ARE SAYING MY COMBINATION OF HARDWARE(HW) AND SOFTWARE(SW) IS THE REASON AND THEY HAVE OBSERVED SAME ISSUE IN OTHER CARS TOO. SINCE OCT 2020 FIX FOR THIS ISSUE HAS NOT COME AND THEY ARE SAYING A FUTURE SW UPGADE WILL FIX THIS, BUT WITHIN A YEAR MY CAR WARRANTY WILL BE OVER. - I HAVE ATTACHED TESLA RESPONSE, WHERE THEY AGREED THEY HAVE 3 CARS AT NJ LOCATION WHICH HAVE SAME HW CONFIGURATION AS MINE, AND ALL WITH MY LATEST SW 2020.48.12. THIS IS ONLY 1 LOCATION, THEY HAVE 466 SERVICE CENTERS THE PROBLEM IS NOT SW BUT IT IS BECAUSE OF POOR MCU HW. 2. CAR TAKING LONGER TO BOOT UP WHEN PLACING FOOT ON BRAKE PEDAL EVEN WHEN ENERGY SAVINGS IS DISABLED 3. LARGE CENTER CONSOLE SCREEN TAKES EVEN LONGER TO...

1. CAR TAKING LONGER TO BOOT UP WHEN PLACING FOOT ON BRAKE PEDAL. 2. LARGE CENTER CONSOLE SCREEN TAKES EVEN LONGER TO BOOT-UP. THIS RESULTED IN A DANGEROUS SITUATION WHERE I WAS ABLE TO DRIVE THE CAR, BUT COULD NOT TURN ON THE DEFROSTER. THE WINDSHIELD QUICKLY FOGGED UP AND I HAD NEARLY ZERO VISIBILITY. THANKFULLY, I WAS ABLE TO SAFELY PULL OFF THE ROAD AND WAIT FOR THE CENTER CONSOLE TO EVENTUALLY TURN ON,

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. THE CONTACT STATED THAT THE VEHICLE ABRUPTLY SHUT-OFF INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO A TESLA SERVICE CENTER AND WAS INFORMED THAT THE DEALER WAS AWARE OF THE FAILURE HOWEVER, THERE WAS NO REMEDY FOR THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR A SOFTWARE UPDATE HOWEVER, THE FAILURE RETURNED A MONTH AFTER THE UPDATE WAS PERFORMED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS NOT AVAILABLE

MAIN SCREEN (INSTRUMENTAL PANEL) TURNS OFF AND REBOOTS WHILE DRIVING. THE SYSTEM REBOOTS AND ALL VEHICLE FUNCTIONS TURN OFF AND ARE INACCESSIBLE DURING THE REBOOT PROCESS. TESLA SERVICE CENTER STATED IT'S A KNOWN ISSUE. HAPPENS FREQUENTLY

MCU FAILED TWICE, RESULTING IN BLACK SCREEN WHILE IN OPERATION. NO REAR CAMERA, NO VENTILATION CONTROL. TESLA REPORTS THAT I NEED TO RESET MY TRIP COUNTER EVERY 2K MILES TO AVOID THIS PROBLEM (SEE ATTACHED SERVICE REPORT). THIS IS A CLEAR SAFETY HAZARD.

I AM EXPERIENCING ISSUES WITH MY MCU UNIT SIMILAR TO WHAT HAS BEEN DOCUMENTED IN ODI ENGINEERING ANALYSIS EA20-003. I HAVE OBSERVED THE VEHICLE ELECTRONICS AND TOUCHSCREEN FAIL 4 TIMES IN THE LAST FEW MONTHS WHILE DRIVING. IN THE WINTER MONTHS IN MN, THIS IS EXTREMELY DANGEROUS AS IT CAUSES THE HVAC SYSTEMS TO TURN OFF. THE WINDOWS START TO FOG UP AND CREATE A SAFETY HAZARD. I HAVE TRIED TO REPORT THIS ISSUE TO TESLA, BUT THEY KEEP RESPONDING BY SAYING THEY AREN'T ABLE TO DETECT ANY FAULTS FROM THE CAR, BUT ALSO SAY THAT A FUTURE SOFTWARE UPDATE IS EXPECTED TO RESOLVE THE ISSUE. I DON'T SEE HOW THEY CAN CLAIM THIS WILL BE RESOLVED BY A SOFTWARE UPDATE WHEN THEY DON'T SEEM TO UNDERSTAND THE FLAW CAUSING THIS ISSUE IN THE FIRST PLACE.

THE CAR HAS 2 DISPLAYS, A DASH DISPLAY AND AN "INFORTAINMENT" DISPLAY. BOTH WORKED GREAT WHEN NEW. ALL VEHICLE STATUS IS DISPLAYED ON THEM, AND MOST VEHICLE CONTROLS ARE AVAILABLE ONLY THROUGH THEM. OVER TIME, THEY HAVE BECOME PROBLEMATIC. THEY WILL SPONTANEOUSLY REBOOT AT ANY TIME (WHILE PARKED IN THE GARAGE, DRIVING UNDER VARIED CONDITIONS, ETC) WHICH CAN MAKE THEM UNAVAILABLE FOR UP TO 3 MINUTES, OR EVEN WORSE THEY WILL FREEZE DISPLAYING THE WRONG INFORMATION UNTIL THE DRIVER NOTICES AND MANUALLY REBOOTS THEM. FOR A WHILE, THIS WOULD HAPPEN ROUGHLY EVERY 10 MINUTES WHILE DRIVING, AND MEANT WE COULD LOSE NAVIGATION WHILE IN AN UNFAMILIAR AREA, LOSE THE BACKUP CAMERA, ACCESS TO HVAC CONTROLS INCLUDING DEFOGGER, ETC. IT IS USUALLY MORE OF AN ANNOYANCE, BUT WITH SUCH FREQUENCY IT IS EXTREMELY ANNOYING AT BEST, AND GIVEN THE RANDOM TIMING IT COULD BE A SAFETY ISSUE AS WELL. WE HAVE...

I AM THE OWNER OF A 201X TESLA MODEL X. THE "CENTER SCREEN" IN THIS CAR IS CENTRAL TO THE USE OF MANY SAFETY FUNCTIONS OF THE CAR, SUCH AS THE REVERSE CAMERA, HEADLIGHT CONTROLS, DEFROSTER CONTROLS, AND TURN SIGNAL CHIMES. THE SCREEN IN MY CAR HAS BECOME HIGHLY UNRELIABLE, OFTEN LOCKING UP, REBOOTING, OR FAILING TO RESPOND, CAUSING THE AFOREMENTIONED FUNCTIONS TO BE UNAVAILABLE. IT IS MY OBSERVATION THAT THESE FUNCTIONS WORKED WELL IN THE PAST WHEN THE VEHICLE WAS ORIGINALLY DELIVERED, BUT HAVE DEGRADED OVER TIME AS TESLA HAS PUSHED SOFTWARE UPDATES TO MY CAR. I HAVE DISCUSSED THIS ISSUE WITH TESLA AND AM AWARE OF THE PROPOSED NHTSA RECALL OF THE CENTER SCREENS DUE TO A EMMC FLASH WEAR OUT ISSUE. TESLA HAS ASSURED ME THAT THIS IS NOT THE ISSUE WITH MY CAR, AND HAS REQUESTED THAT I WAIT FOR FUTURE SOFTWARE UPDATES TO RESOLVE THESE...

MY TESLA SCREEN IS HAVING THE IDENTICAL ISSUES OUTLINED IN YOUR REQUEST FOR RECALL. I'VE REACHED OUT TO TESLA 3 DIFFERENT TIMES AND THEY KEEP TELLING ME TO RESET THE SCREEN. IT LAST HAPPENED YESTERDAY WHERE MY SCREEN WAS COMPLETELY BLANK FOR 15 MINUTES. OBVIOUSLY I HAVE 0 CONTROLS FOR HEAT OR SHUTTING MY GARAGE BACKUP CAMERAS ETC. IT'S INFURIATING THAT THEY DON'T WANT TO OWN UP TO A STUPID SCREEN IN A CAR THAT COST OVER $80,000.

THE TOUCH SCREEN TURNS OFF AT RANDOM TIMES. I COULD BE PARKED, DRIVING, TURNING. HAPPENING WITH MORE FREQUENCY, THEN THEY PUSHED AN OVER THE AIR UPDATE, BUT NOW IT'S BACK.

I HAVE HAD MY VEHICLE FOR A LITTLE OVER 3 YEARS AND IN THIS TIME I HAVE HAD TO TAKE THE VEHICLE IN OVER 10 TIMES. I HAVE HAD MULTIPLE VISITS FOR BOTH MY IN-CAR DASH SLOW, FREEZING, OR RESTARTING AND I HAVE HAD 3 VISITS RELATING TO WHAT I BELIEVE IS MY SUSPENSION NOT WORKING. MCU UNIT- THIS HAS STOPPED WORKING WHILE STARTING MY CAR WHERE THE SCREEN WOULD NOT LOAD AS WELL AS WHILE IN MOTION ON CITY STREETS AND HIGHWAY WHERE THE UNIT WILL FREEZE. I HAVE NOTICED IT MORE OFTEN WHEN ON LONGER ROAD TRIPS BUT IT HAS ALSO HAPPENED DURING DAY TO DAY ACTIVITY. SUSPENSION: WHILE UNDER WARRANTY I RECEIVED A MESSAGE SAYING THERE WAS AN ISSUE WITH MY SUSPENSION, TESLA DIAGNOSTICS COULD NOT DETERMINE A PROBLEM BUT THEY PROACTIVELY FIXED A PART. NOT SURE IF THIS IS KNOWN PART THAT WAS FAILING BUT IT...

THE 17 INCH SCREEN KEEP GOING OFF WHILE DRIVING AND UNABLE TO DEFROST WINDSHIELD ALSO HVAC DOESN'T WORK DOING DRIVING WHEN THIS DISPLAY 17 INCH SCREEN GO BLANK THIS MAY BE RELATED TO PREVIOUS REPORT ON THE 8 GB MEMORY ON THE 17 INCH SCREEN DISPLAYS GONE BAD MY CAR HAD ONLY 40,000 MILE WHEN THIS HAPPENED IT'S STILL UNDER WARRANTY BUT HAVE ASKED TESLA TO HELP AND THEY WERE NOT HELPING THE CAR STILL UNDER WARRANTY

I BOUGHT MY 2017 TESLA MODEL X FROM TESLA DEALERSHIP LAST WEEK WITH LESS THAN 8K ON IT. AFTER TWO DAYS WHILE DRIVING THE MAIN SCREEN BLACKOUT, FREAK ME OUT SINCE ELECTRIC CAR IS NEW TO ME. A FEW DAYS LATER, PICKING UP MY LITTLE SON FROM SCHOOL THE SCREEN FROZE UP AND I COULD CONTROL ANYTHING ON THE SCREEN. THIS IS VERY DANGEROUS AND I HAVE CONTACTED TESLA SERVICE CENTER, THEY TOLD ME IT'S BEING INVESTIGATED AND NO RECALL HAVE BEEN CALLED. MY CAR IS STILL UNDER WARRANTY, IF IT'S A KNOW PROBLEM THEY SHOULD HAVE REPLACE THE MAIN SCREEN FOR ME BEFORE SELLING IT. PLEASE HELP.

THE COMPUTER SCREEN WENT DEAD CAN'T TURN ON HEAT OR AC, OPEN SIDE MIRROR OR CHARGE THE CAR

THE 17-INCH TOUCHSCREEN PERIODICALLY GOES BLANK OR DOES NOT COME ON WHEN CAR IS STARTED. THIS OCCURS RANDOMLY WHILE CAR IS STATIONARY OR IN MOTION.

TOUCH SCREEN EXTREMELY SLUGGISH, SOMETIMES UNRESPONSIVE DURING DRIVING TRIP, LOSING MANY ACTIVE SAFETY FEATURES SUCH AS FORWARD COLLISION WARNING, SIDE COLLISION WARNING, REAR VIEW CAMERA, ACTIVE NAVIGATION LEADING TO DISTRACTIONS FROM TRYING TO USE ALTERNATIVE HAND PHONE NAVIGATION. LOST SPEEDOMETER FUNCTION WHILE DRIVING AS SHOWN ON IMAGE BELOW MAKING DRIVING UNSAFE. IMAGE BELOW SHOWED DRIVING ON A CITY STREET WHILE BOTH CONTROL SCREENS CENTER AND DRIVER SIDE BECAME FROZEN LEADING TO PANICKING DISTRACTIONS. CAR OFTEN SLOW TO BOOT UP OR WAKE UP, TAKING SEVERAL MINUTES, IN ORDER TO BE DRIVABLE. THIS SITUATION MAY BECOME UNSAFE IN CASE OF REAL EMERGENCY REQUIRING TO DRIVE THE VEHICLE IMMEDIATELY

ON MULTIPLE OCCASSIONS (SOMETIMES WHILE STATIONARY AND SOMETIMES WHILE MOVING), THE MEDIA CONTROL UNIT (MCU) HAS BECOME INOPERABLE. IF IT OCCURS PRIOR TO A TRIP, THIS MEANT THE VEHICLE WOULD NOT DRIVE FOR THE SEVERAL MINUTES IT TAKES TO PERFORM A RE-BOOT. WHEN IT OCCURRED WHILE DRIVING, IT MEANT THAT THE FOLLOWING SYSTEMS COULD NOT BE USED AND/OR ADJUSTED: THE REAR VIEW CAMERA, THE RADIO VOLUME, THE TEMPERATURE CONTROL, THE NAVIGATION SYSTEM, AND POSSIBLY OTHERS. I HAVE PROVIDED TESLA WITH TIME STAMPS OF ALMOST ALL FAILURE EVENTS AND TAKEN THE VEHICLE TO THEIR SERVICE CENTERS 3 DIFFERENT TIMES. ALTHOUGH AN ASPECT OF THIS MCU (THE "EMMC") IS KNOWN TO BE DEFECTIVE AND THE VEHICLE IS UNDER WARRANTY, TESLA HAS REPEATEDLY REFUSED TO REPLACE THE MCU. INSTEAD THEY HAVE, ON THE LATEST SERVICE APPOINTMENT, INDICATED THERE ARE "FPGA ERRORS" AND THERE IS A "FIRMWARE BUG" THAT IS CAUSING THE PROBLEM AND...

I TOOK POSSESSION OF A USED TESLA 2017 MODEL X DIRECTLY FROM TESLA USED SALES ON SATURDAY 11/28. WITHIN 2 DAYS (BY MON 11/30), THE CENTRAL CONSOLE/COMPUTER WENT COMPLETELY BLACK AND THE CAR LOST ALL ABILITY TO SELF-DRIVE, USE MEDIA, CLIMATE CONTROL, LIGHTING, AND, FROM A MOST CONCERNING SAFETY STAND-POINT, ALL CAMERA INCLUDING REAR-VIEW. THIS PROBLEM WAS REPORTED TO TESLA ON 12/1 AND NO SOLUTION HAS BEEN FORTHCOMING. IN SCANNING THE INTERNET, THIS SEEMS TO BE A SERIOUS REOCCURING PROBLEM WITH THE CENTRAL MCU COMPUTER CONSOLE. THE CAR IS DRIVE-ABLE BUT WITHOUT SAFETY PRECAUTIONS OR FUNCTIONALITY IN EVEN THE MOST BASIC OF OPERATIONS.