2017 TESLA MODEL X Visibility Problems

The contact owns a 2017 Tesla Model X. The contact stated that while driving at various speeds, the center display would inadvertently turn blank or reset on its own. The contact stated that the rear-view camera would inadvertently turn blank and the center display would take more than five minutes to reset while driving. The contact also stated that the audio sound of the vehicle would fail to work, including the turn signal beeping sound. The vehicle was taken to a Tesla service center who reset the software; however, the failure had been reoccurring while driving. The vehicle was taken to a second Tesla service center, Tesla (320 W Golf Rd, Schaumburg, IL 60195) several times and the software was reloaded; however, the failure persisted. The contact received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the dealer informed the contact that the...

The contact owns a 2017 Tesla Model X. The contact stated the MCU home screen intermittently failed to operate while driving at various speeds. The contact then received notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.