NHTSA Complaint #11452785 — 2017 TESLA MODEL X
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11452785 |
| Vehicle | 2017 TESLA MODEL X |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
. December 2021, I stopped car at traffic light in Stevenson Ranch, CA 91381. Light turn blue but the car can’t start, key fob and tesla app not working. I restarted my phone then Tesla app working back. Took more than 10 minutes. . January 2022, I stopped at traffic light on Siarra Highway, Santa Clarita CA 91351. Light turn blue but car can’t start, key fob and tesla app not working. I have to restarted my phone in order for Tesla app working back. Took more than 10 minutes. We just had a new born so we feel very unsafe with this vehicle. And Tesla just ignore this matter. . 1 time car not working in garage for more than 24 hours so I called Tesla Roadside Assistant to tow to Tesla dealership. All they done was replaced key fob battery even I had mentioned about the incidents above. . Many times that car just close the door by itself ( left front driver, left and right falcon door, trunk ). Yesterday February 17th I was in Van Nuy CA ( 99 Ranch market loading groceries in to car ) trunk close bump on my head.
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