NHTSA Complaint #11457571 — 2017 TESLA MODEL X

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11457571
Vehicle	2017 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	March 1, 2022
Date Filed	March 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Repeated failure of driver's screen. Screen goes blank and then reboots automatically. During that time, the speedometer and all other controls visible from driver's screen are unavailable to the driver. Was told that it would be fixed by a software fix eventually. Now they will fix the problem for $2,000. Will ask them to save all parts.

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