NHTSA Complaint #11590591 — 2017 TESLA MODEL X

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11590591
Vehicle	2017 TESLA MODEL X
Component	STEERING
Date of Incident	May 9, 2024
Date Filed	May 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Tesla has failed to update the software on the car as per the recall notice. Tesla is requesting me to pay 2500$ to upgrade the hardware so they can update the recall hardware. I had reached out to Tesla more than three different times and been waiting for more than 4 months for Tesla to provide the resolution for recall which Tesla has failed to provide as yet t no cost. This is a major safely concerns and due to this I am afraid to drive this car.

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