2014 TESLA MODEL S Unknown Or Other Problems
79 NHTSA complaints on file
Unknown Or Other Issues in the 2014 TESLA MODEL S
79 unknown or other complaints have been filed with NHTSA for the 2014 TESLA MODEL S. Of these, 9 involved a crash, 1 involved a fire, and 3 resulted in injury.
79
Complaints
9
Crashes
1
Fires
3
Injuries
6
Deaths
All Unknown Or Other Complaints
After a high-voltage junction box repair performed by Tesla, the vehicle shut down 15 miles after leaving the service center. Tesla replaced the high-voltage harness at no cost but provided no explanation. After the HV harness replacement, new proximity/sensor alerts began triggering that were not present before their HV work. Multiple reasonable diagnostic procedures were refused, including bench-testing the sensors. Tesla is pressuring me to take possession of the vehicle without providing written confirmation that it is safe to operate following the HV system failure and subsequent replacement of HV components. I am concerned the vehicle may have unresolved high-voltage or wiring issues that could pose a safety hazard.
The main touchscreen (MCU1) and instrument cluster on my 2014 Tesla Model S frequently freeze, reboot, or go blank while driving. When this happens, I lose access to defrost, turn signals, backup camera, and speed display. I contacted Tesla Service, but they refused to repair or replace the unit under recall EA20-003 or the extended warranty, even though the symptoms match the known eMMC 8GB memory failure. The black screen and frozen instrument cluster create a clear safety risk. Tesla should cover this issue under the recall or provide an equivalent MCU2 replacement if MCU1 parts are unavailable.
the recirculation button takes 3 presses to engage/disengage or 1. sometimes 2. it's supposed to be an "intelligent" design. I'm sure there's software programming that determines when 2 presses are required vs 3 or 1 but to a driver it can be dangerous while focusing on the road. It should just be 1 press engages or disengages recirculation PERIOD just like other vehicles. Also, those buttons should be on the main page of the ipad screen. it shouldn't take opening 2-3 different pages on the screen to get to the recirculation button. Buttons that should be on the main page that you don't need to open several pages to get to: 1. recirculation button 2. AC button (it is a serious safety issue when trying to defrost on a humid day but it takes pressing several different buttons to get to the AC button that should just be out in...
Allows driving without speedometer, was just showing Tesla branding in place.
The vehicles MCU storage files are 100% full, and unable to read or write new data.the caches and nodes to have been cleared several times to restore data storage and writing capabilities. 12v power resets have also been Performed as well as factory reset to eliminate potentially corrupt data and free storage space.while at Tesla they Reformatted gateway SD card. The Vehicle is still unable to take firmware update and unable to unlock vehicle gateway, therefore, a new key fob is not able to be programmed to vehicle. Tesla Tested vehicle app remote start capabilities and verified proper functionality. The tech had me uninstall then reinstall the Tesla mobile app, then pair phone to vehicle. They then informed me that a new Key fob will not be able to be paired to vehicle until infotainment upgrade is performed. no further repairs possible until info upgrade. To which that isn’t right...
I ran out of wiper fluid. This is the 9th time I’ve had to pour a whole gallon of wiper fluid into this car in 289,309 miles. I’m starting to get really frustrated. Also, my friend keeps telling me I have to get the blinker fluid checked.
Air conditioning was stopped working 2x.
As a concerned vehicle owner, I would like to draw your attention to the recent recall related to the front trunk hood of my vehicle. According to the National Highway Traffic Safety Administration, if the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash. This recall specifically impacts my vehicle, and I am deeply concerned about the safety risks it poses to me and other drivers on the road. While I understand that recalls are a common occurrence in the automotive industry, I believe that the responsible party should take full responsibility for addressing this issue and ensuring that all affected vehicles are repaired in a timely and effective manner. The safety of drivers and passengers should always be the top priority, and I strongly believe that the responsible party should...
So this is actually a complaint about how an existing recall was processed - I’m not sure if this is the right place to submit, if not please let me know. My car is subject to EMMC recall and I had the recall service done at the dealer a week ago. When I picked up the car the touchscreen had bubbles and was leaking; they were not there when I brought it in. They claim that the touchscreen problem is age and temperature related and just a coincidence that it happened while in their service center. The cost to repair the touchscreen (which was fine before recall service) is $800+. It feels to me as though they are trying to surreptitiously charge $800+ for a recall that is supposed to be free, by damaging something else and denying responsibility.
Car was parked in a lot for 15 minutes and suddenly accelerated, jumping the curb and hitting a structure. The car seemed possessed.
Traveling on the interstate, car shut down unexpectedly at 70 mph in the fast lane was barely able to clear right most (slow) lane before car cut off, not even safely clearing the shoulder. Warning that brake and gas were both activated at same time which was not done by me. Insufficient time from warning until total failure less than 5 minutes, almost hit by diesel traveling northbound on I-5 Power reduced so no ability to use caution to warn surrounding drivers. Currently 5 months pregnant and this failure could have caused bodily injury to myself, unborn baby and others on the road. Tesla performed diagnosis and said that the internal rear drive unit failed and there were no symptoms, alert or prior indication besides unexpected power failure. There are quite a few complaints of drive unit failures with Tesla
Both the main lcd computer screen and the speed display have leaked the liquid crystal fluid out from the displays due to high cabin heat even with the cabin heat protection feature enabled. This has been brought to teslas attention and they are requesting I pay $1750 to upgrade the entertainment system which replaces both screens but I have not asked for an upgraded entertainment system. I am asking that the flat lcd panels do not leak from heat in the first place !
On Hwy 156, a farm country road near Hollister, California, a motorist travelling immediately behind a white Tesla reported that the Tesla suddenly and inexplicably accelerated from 55 mph to 65 mph and crossed the double yellow lines. It made no apparent attempt to cross back into the original lane. In less than 3 seconds -- 170 feet by CHP ground measurement -- the Tesla collided head-on with a semi traveling in the opposite direction. All four occupants in the Tesla were killed instantly. The truck driver was injured, but not seriously. The four deceased occupants were my daughter (53), my twin granddaughters (14), and my grandson (12). According to the CHP report, all wore seat-belts. The airbag for the driver did not deploy, but the other three did. My grandson was ejected and dismembered but the other three were not. His seatbelt status is therefore questionable. Her grief-stricken and...
During my ownership of the car I have experienced very severe issues with the door handles. in total I have replaced 5 door handles in just my ownership. Meaning that I have replaced the same door handle more than once. One particular instance I had an issue while I was on a job where both the door handles on the driver side failed at one time. One was a mechanical malfunction and the other was a software related problem. I ended having to climb across the car for 3 weeks before they could get me into my appointment. Tesla has the ability to fix the problem. They have stated several times to me that it is just an outdated door handle with poor parts that they used on the first generation. if you have a child locked in the car it could be a serious issue.
The door handles on my car get excessively hot in warmer weather. My 7 year old daughter burnt her hand attempting to open the door. I’m unsure of what material they are made out of, however it is impossible to open without using something to put over them first. I will be getting a temperature on them today. I’ve never had this be an issue with any other vehicle previously.
Driver's door handle does not function. When car is unlocked, the door handle pops out BUT the door will not open. I had this same issue two years ago with the front passenger door handle and see that this is a recall item on my model (S) for vehicles starting in year 2016. Don't know why the 2014 sedan is not included in this recall, as it should be. It is a safety concern.
noticed very loud HVAC fan noise when car trying to cool off battery during moderate to warm weather. taken to tesla service center found to have broken front vent louvers which were replaced.
The vehicle was part of the eMMc recall, we paid out of pocket, approved for reimbursement but Tesla refuses to actually pay
We have owned this car for a couple of months. Today, when I pulled into a parking spot at my office, the car accelerated quickly as soon as I made the turn to get into the parking spot. It jumped the curb and I barely missed hitting the office building. My feet were not on the gas pedal, the car did this on its own. None of the sensors went off to warn me of the curb like it normally does too. You can see from the skid marks how hard I had to slam on the brakes. Car damaged on front, assuming the windshield wiper fluid line was also cut with the fluid on the ground. Pictures attached.
21V035 RECALL ID UNIT DID NOT FUNCTION CORRECTLY FOR 5Y. WAS SUMMARILY DISMISSED BY TESLA SERVICE. FINALLY FAILED, PAID FOR REPAIR . THEN RECALL. NO REIMBURSEMENT DESPITE CLAIM MADE MONTHS AND MONTHS AGO. WAS A MAJOR HAZARD FROM FIRST YEAR. VERY DANGEROUS.
MY VEHICLE HAS HAD A PROBLEM WITH THE MULITMEDIACARD (EMMC) FOR YEARS. I HAVE ALL THE DOCUMENTATION FROM PREVIOUS REPORTS. I WAS NOTIFIED FINALLY BY TESLA THAT A RECALL IS UNDERWAY, BUT THEY HAVE NOT SCHEDULED THE REPAIR, AND WHEN I ENTER MY VIN NUMBER ON TESLA'S VIN RECALL SEARCH, I GET THIS MESSAGE ERROR LOOKING UP VIN. ERROR CODE 91". THERE IS NO WAY TO CALL TESLA, AS THEY REQUIRE PEOPLE TO SCHEDULE IN THE APP. BUT THERE IS NO WAY TO SCHEDULE THIS SERVICE IN THE APP AT THIS TIME. MY CAR SPONTANEOUSLY BLACKS OUT WHILE I AM DRIVING AND SEVERAL OF THE INTENDED FUNCTIONS DO NOT WORK 100% OF THE TIME. I AM BECOMING CONCERNED ABOUT DRIVING THIS CAR AT ALL. CAN YOU PLEASE HELP?
DUE TO THE RECENT RECALL OF THE 2014 TESLA MODAL S COMPUTER SCREEN. I HAVE PAID OVER $3,700 DOLLARS TO REPLACE MY SCREEN AND NOW TESLA WROTE AN EMAIL SAYS THEY WILL NOT REIMBURSE ME FOR THE SCREEN. MY TESLA MODAL S COMPUTER DID NOT TURN ON AND CANNOT CONTROL ANY FUNCTION OF THE CAR.
MY 2014 MODEL S TESLA ONLY HAS 61,000 MILES ON IT. YET THE MCU CONTINUALLY FREEZES AND CRASHES. ESPECIALLY ON LONG TRIPS. TESLA CLAIMS MY 8GB EMMC IN THE MCU IS NOT MALFUNCTIONING DUE TO ACCUMULATED WEAR. BUT THEY ARE NOT ABLE TO DIAGNOSE WHAT IS WRONG. I READ THE JAN 13TH NHTSA RECALL WITH INTEREST. ALTHOUGH THE SYMPTOMS ARE SIMILAR, EXCESS "READ/WRITES" OF THE EMMC CHIP DOES NOT EXPLAIN THE PROBLEM IN MY MCU. THERE ARE OTHER REASONS THAT THE MCU IN MY 2014 TESLA S IS MALFUNCTIONING AND CRASHING. I HAVE VIDEOS TO SHOW THE PROBLEM BUT I CANNOT LOAD VIDEOS ON THIS SITE.
THE TOUCHSCREEN OF MY TESLA IS LEAKING THE GLUE THAT IS BETWEEN THE GLASS TOUCHSCREEN. THE GLUE STARTED AS LITTLE AIR BUBBLES, THEN HAS GROWN TO HALF THE SCREEN. IT CONTINUALLY LEAKS ONTO THE CENTER CONSUL. FROM A GOOGLE SEARCH, IT SEEMS TO BE A COMMON ISSUE WITH OLDER TESLA'S.
I HAVE HAD REPEATED FAILURES RELATED TO THE MAIN DISPLAY (MCU) ON MY TESLA MODEL S, INCLUDED FAILURE TO START WHEN THE CAR WAS POWERED UP, "CRASHING" DURING DRIVING, "LOCKING" OR "FREEZING" OF ENTERTAINMENT SCREENS ONTO THE DISPLAY THAT REMAIN EVEN WHILE DRIVING, AND SLOW RESPONSE TO INSTRUCTIONS. IT WAS INITIALLY REPLACED UNDER WARRANTY WITH A REMANUFACTURED MCU1 UNIT IN FEBRUARY 2020. THE CAR CONTINUED TO HAVE PROBLEMS AND I SCHEDULED SERVICE TWO MORE TIMES DURING 2020 AND TESLA REFUSED TO REPLACE THE HARDWARE EACH TIME. THEY SAID THEY "CLEARED THE MEMORY" AND "RESET THE FIRMWARE". THIS SOLVED THE IMMEDIATE PROBLEMS BUT THE PROBLEMS RETURNED, SOMETIMES WITHIN DAYS. I HAVE HEARD ANECDOTALLY THAT TESLA REDUCED DATA LOGGING TO TRY AND PRESERVE THE LIFE OF THESE UNITS; IRONICALLY, I BELIEVE, THIS RESULTS IN TESLA SAYING THERE WAS NOTHING LOGGED AND THUS REFUSING TO REPLACE THE HARDWARE. IN JANUARY OF 2021, OUT...
TWO PROBLEMS: MY CAR IS GIVING OFF WARNINGS ABOUT THE SUSPENSION. AND SO FAR TESLA REFUSES TO FIX IT EVEN THOUGH THE CAR IS UNDER WARRANTY. 2) THE CENTER CONTROL UNIT IS SLOWING DOWN AND SOME OF THE FUNCTIONS AREN'T WORKING. SO FOR EXAMPLE, MY BACKUP CAMERA WOULD NOT COME ON TODAY. AGAIN TESLA IS REFUSING TO FIX THIS AND SUGGESTING THAT I WAIT FIRMWARE FIX. AND THIS HAS BEEN GOING ON FOR THE BETTER PART OF A YEAR.
IN 2019 MY MAIN COMPUTER SCREEN WENT BLANK.AND DIDN'T COME BACK ON. I WAS ABLE TO DRIVE BUT HAD NO DEFOGGER OR OTHER SAFETY FEATURES. TESLA REPLACED AN MCU COMPUTER MODULE. IT HAPPENED AGAIN IN 2020. I BROUGHT IT BACK JANUARY 14 2021 AND INSTEAD OF REPLACING THE UNIT WITH A 64 GB UNIT (THE ORIGINAL WAS A 6 GB UNIT) THEY EMPTIED OUT SOME INFORMATION TO MAKE MORE ROOM. I SEE THIS AS A TEMPORARY FIX.I AM NOT CONFIDENT THIS WON'T HAPPEN AGAIN. MY CAR IS STILL UNDER AN EXTENDED WARRANTY.
THE ENTIRE SCREEN WENT BLACK AND IT STARTED SHOWING THE BACKUP CAMERA. I COULDN'T FIX IT EVEN BY RESTARTING IT. NOTIFICATIONS INCLUDED- CENTER DISPLAY UNAVAILABLE, IT ALSO AFFECTED THE TURN SIGNAL WHILE DRIVING AND CRUISE CONTROL. OTHER SAFETY FEATURES OF THE VEHICLE WERE ALSO UNAVAILABLE.
I WOULD LIKE TO PROVIDE INFORMATION REGARDING 2 PRELIMINARY EVALUATIONS IN 2020 THAT NHTSA HAS OPENED FOR A TESLA VEHICLE. 1.THE EXPANDED PROBE JUNE OVER TOUCHSCREEN FAILURES. 2.2015-2017 MODEL S AND 2016-2017 MODEL X VEHICLES REGARDING FAILURE OF LEFT OR RIGHT FRONT SUSPENSION FORE LINKS. I WOULD LIKE TO POINT OUT THAT ALTHOUGH NHTSA IS USED TO DEALING WITH "MODEL YEAR" VEHICLES, IT IS WELL KNOWN THAT TESLA DOES NOT FOLLOW THE CALENDAR YEAR MODELS LIKE OVER MANUFACTURERS. THEY INTRODUCE NEW FEATURES, FIXES, MODIFICATIONS IN REAL-TIME. I WANTED TO LET YOU KNOW THIS AS YOUR EVALUATIONS MAYBE SHOULD NOT BE CUT TO THE CALENDAR YEAR AND POSSIBLY GAIN INFORMATION ON THE TIME WHEN TESLA IMPLEMENTED A CHANGE TO THE PRODUCTION. I AM INCLUDING TWO INVOICES THAT I HAVE HAD TO PAY THIS YEAR AND HERE ARE SOME CONCERNS. 1. APRIL2020 - MCU REPLACEMENT. MY REPLACED MCU IS STILL EXHIBITING THE...
SUSPECT MMC CHIP IS FAILING. HAVING INTERMITTENT BLACK SCREEN AND REBOOTING WITH LOSS OF REAR CAMERA FUNCTION ALSO LOSS OF CLIMATE CONTROL. CONTACTED TESLA WHO STATED MY SYMPTOMS DO NOT WARRANT REPLACEMENT OR REPAIR. THE BLACK SCREEN AND REBOOTING OCCURS WHEN STATIONARY AND ALSO WHILE DRIVING. ALSO LOSING BLUETOOTH CONNECTIVITY, AND MAP FUNCTION VERY SLOW TO LOAD. NAVIGATION SOMETIMES WILL NOT CALCULATE ROUTE.
17 INCH SCREEN IS LEAKING LIQUID CRYSTAL WHICH IS REAL STICKY AND MUST BE WIPED OFF EVERY DAY, CAR WAS AT HOME AND PARKED INSIDE. I HAVE SOME NOTES FROM TESLA AND A QUOTE OF $805.00 TO REPAIR IT. THEY ALSO SAID I AM NOT THE FIRST PERSON THAT THIS HAS HAPPENED TO!!!
REPEAT FAILURES OF THE CENTER CONSOLE SCREEN AND COMPLETE REPLACEMENT OF THE INSTRUMENT PANEL. CENTER CONSOLE SCREEN HAS HAD ISSUES SINCE PURCHASE WITH GOING TO BLACK SCREEN AND REBOOTING. NOW THE SCREEN WILL NOT REBOOT AND ALL SAFETY AND CONVIENIENCE FEATURES ARE DISABLED. NO REAR VIEW CAMERA, SIDE AND BACK DETECTION CAMERAS, AC, STEREO, HEADLIGHT, BRAKING FUNCTION CONTROLS, I HAVE A CALL INTO TESLA, BUT NO RESPONSE SO FAR. I AM AFRAID THAT I WILL NOT BE ABLE TO CHARGE THE CAR, THIS HAS HAPPENED TO MANY OWNERS. THIS IS A KNOWN ISSUE AND TESLA REFUSES TO RECALL. I WILL PROBABLY NEED TO REPLACE THE MCU AT A COST OF $2500.00, THIS ON TOP OF REPLACING A DEFECTIVE INSTRUMENT PANEL (IT DELAMINATED) AT A COST OF $750.00 (IT WAS $1500.00, TESLA REDUCED TO $750.00 AND DEMANDED THAT I SAY THAT I WAS FULLY SATISFIED WITH THE REPAIR PRIOR TO THE...
THE BATTERY TOOK A HUGE 10% DROP WHICH SEEMED TO BE ACROSS ALL SIMILAR MODELS TO PREVENT FIRES FROM OCCURRING. I BELIEVE THIS SHOULD HAVE BEEN A RECALL INSTEAD OF LIMITING THE BATTERY AND THE LAST TIME THIS CAR WAS IN FOR SERVICE, TESLA WAS NOT ABLE TO UPDATE THE FIRMWARE FURTHER FOR ANY ADDITIONAL LIMITATIONS THAT MIGHT BE PREVENTING FIRES.
TOUCHSCREEN FAILED ENTIRELY. TOUCHSCREEN HAD BEEN NOT OPERATING WELL FOR 5Y OR MORE, BUT COMPANY WOULD NOT TAKE RESPONSIBILITY. COMPANY REPORTED IT WAS DUE TO FIRMWARE OR SOFTWARE, BUT CLEAR THE MCU OR TOUCHSCREEN GRADUALLY LOST MORE AND MORE FUNCTIONALITY. WAS A SAFETY ISSUE WITH REAR CAMERA NOT ENGAGING AND VOICE COMMANDS FOR TRAFFIC OR GPS NOT WORKING, CLIMATE CONTROL ALSO INTERMITTENT. ALL FUNCTIONS WORSENED UNTIL FINAL FAILURE. EXTENDED WARRTANTY WAS NOT OFFERED. COMMUNICATION WAS WEAK AND INTERMITTENT, AND ITS OWN SAFETY ISSUES. NOW, REQUIRED TO PAY ENTIRE REPLACEMENT COST AND WORKING WELL.
THE MCU SCREEN HAS BUBBLES IN IT AND EVERY SO OFTEN JUST GOES BLACK.
THERE IS A KNOWN ISSUE WITH TESLA MEDIA CONTROL UNIT (MCU) DEAD OR WON'T TURN ON DUE TO POOR DESIGN OF THE EMMC MEMORIES. THE UNIT EVENTUALLY DIES ONCE THE MEMORIES ARE FULL AND THE UNIT WON'T TURN ON ANYMORE. SINCE THIS MCU IS THE HEART OF THE TESLA VEHICLE, ALL THE SAFETY FEATURES WILL BE DISABLE LIKE COLLISION SENSORS, HAZARD ALERT/NOTIFICATION, UNLOCK THE DOOR/WINDOWS FROM THE INSIDE, MOST OF THE GAUGES ON THE DASHBOARD ARE DISABLE, EVEN THE LANE TURN SIGNALS ARE DISABLE AND THE BACKUP CAMERA. MY UNIT WENT OUT SINCE MAY 2020, TESLA WILL NOT COVER THE DEFECTED UNIT, IT THEY WILL CHARGE ME OVER $1700 TO REPLACED A REFURBISHED ONE. THIS IS THE 3RD TIME THEY RESCHEDULE MY REPAIR SINCE THEY CLAIM THEY DON'T HAVE ALL THE PARTS IN STOCK. I'VE BEEN DRIVING THE CAR WITH A DEAD MCU FOR ALMOST 3 MONTHS. IT IS VERY...
THE TOUCHSCREEN WOULD BECOME LESS RESPONSIVE, THE POWER-UP TIME BECOMES LONGER, THE SCREEN WOULD FREEZE AND WOULD HAVE TO BE REBOOTED, OR EVEN TOTAL FAILURE OF THE MCU UNIT AND ONE DAY COMPLETE BLACKOUT OF SCREEN. THIS HAPPENS WHEN ITS STATIONARY AND DRIVING BOTH
MY AUTOMOBILE HAS BECOME UNRESPONSIVE. WHEN I ATTEMPT TO START IT, THE MESSAGE "SYSTEMS ARE POWERING UP" APPEARS BUT NOTHING HAPPENS. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND NOW 2 DAYS IN A ROW AND AM UNABLE TO DRIVE THE CAR AS IT DOES NOT ALLOW ME TO. I HAVE WAITED OVER 15 MINUTES WITH STILL NO RESPONSE. IT HAD REMAINED PARKED FOR 3 DAYS BEFORE TRYING TO OPERATE IT. I AM UNABLE TO RESET THE POWER ON THE CAR SINCE THE MEDIA CONTROL SCREEN STAYS BLACK. THE TESLA APP WILL NOT CONNECT TO THE CAR. THE WINDOWS, LIGHTS, DOOR LOCKS STILL OPERATE, BUT I AM UNABLE TO SHIFT THE CAR INTO DRIVE TO GET TO A SERVICE CENTER. I AM TOLD IT WILL BE $195 TO DIAGNOSE. I HAVE 102,132 MILES. THE ISSUES STARTED OCCURRING APPROXIMATELY 50K MILES AFTER I PURCHASED IT. IN FEBRUARY OF THIS YEAR, I REPLACED...
MEDIA CONTROL UNIT(MCU) FAILED DUE TO DESIGN FLAW OF MEMORY BEING OVERWRITTEN UNTIL IT HITS A LIMIT. ONCE THE LIMIT IS HIT, THE MCU NO LONGER WORKS. THE MCU CONTROLS THE BACK UP CAMERA AND TURN SIGNALS. BOTH NO LONGER WORK AND I AM NOT ABLE TO VIEW THE BACK UP CAMERA OR SIGNAL LANE CHANGES OR TURNS WHILE DRIVING.
DROVE OUT OF TOWN AND PARKED THE VEHICLE IN DRIVEWAY FOR ABOUT 5 HOURS, WHEN I RETUNED TO DRIVE IT BACK (10 PM) CENTER TOUCH SCREEN WAS BLANK. I NOTICED THAT THERE WAS LOSS OF FUNCTION OF NEARLY EVERYTHING IN THE VEHICLE. I COULD STILL DRIVE IT BUT WITH ABILITY TO USE TURN SIGNAL LIGHTS, OR HEADLIGHTS (VERY DANGEROUS DRIVE AT NIGHT). STEERING WHEEL BUTTONS, AC, AUDIO, PHONE BLUETOOTH, AND ALL CONTROLS OF THE VEHICLE WERE COMPLETELY LOST. IT WAS 90 DEGREES OUTSIDE THAT NIGHT AND HAD TO DRIVE WITHOUT AC, I COULD NOT MAKE OR RECEIVE PHONE CALLS DUE TO BLACK SCREEN, SUN ROOF COULD NOT BE OPENED. BASICALLY THE VEHICLE BECAME A BARE BASIC VEHICLE WITHOUT ANY OF THE SAFETY FEATURES OR EVEN THE BASIC FEATURE SUCH AS SIGNAL LIGHTS. I AM NOT SURE IF THERE WAS AN EMERGENCY IF AIRBAGS WOULD HAVE RESPONDED EITHER! THE CAR FELT...
THE MEDIA CONTROL UNIT (MCU) FAILED - THIS CONTROL UNIT SHOULD NOT BE A CONSUMABLE OR WEAR PART - WHEN IT FAILS THE TURN SIGNALS DO NOT OPERATE, THE WINDSHIELD DEFOGGER CANNOT BE OPERATED, AND MANY OTHER CRITICAL SAFETY SYSTEMS IMPACTED - THE MCU HAS BEEN ACTING UP AND NOT NORMAL FOR PAST 9 -12 MONTHS THEN FINALLY FAILED COMPLETELY 07/27/20
SOMETIME IN 2015/16 MY COMPUTER SYSTEM (INFOTAINMENT/MCU) STOPPED WORKING CORRECTLY. IT MOVED VERY SLOW, SCREEN WOULD LOAD SLOWLY, GPS LOADED EVEN SLOWER, CAR STOPPED RECOGNIZING THE KEY WAS IN THE CAR AND WEB CONNECTION STOPPED CONNECTING OR CONNECTED VERY SLOWLY. I ASKED THE SERVICE CENTER TO LOOK AT THIS DURING SEVERAL ROUTINE OR REPAIR VISITS AND I WAS ALWAYS TOLD IT WAS A FIRMWARE ISSUE. AFTER THEY UPDATE THE FIRMWARE, THE PROBLEM CONTINUED. I COMPLAINED ABOUT THIS DURING EVERY VISIT TO THE SERVICE CENTER AND ONLY RECENTLY REALIZED THAT THEY NEVER NOTED IT AS A 'CUSTOMER COMPLAINT' IN MY SERVICE RECORDS. THEY SIMPLY LISTED THAT THEY LOOKED AT IT AS PART OF THEIR ROUTINE COURTESY CHECK. THIS IS MISLEADING SINCE I DEFINITELY COMPLAINED AND ASKED THEM TO FIX IT. IN RECENT YEARS, THE SCREEN HAS STARTED RANDOMLY GOING BLACK AND OFTEN (WHILE DRIVING OR IDLE), THE GPS ONLY OCCASIONALLY WORKS,...
MCU FAILURE - EMMC FAILED, RESULTING IN LOSS OF HVAC, CHARGING NOTIFICATIONS, TURN SIGNAL CLICKS, HEADLIGHT CONTROLS, LOSS OF REAR VIEW CAMERA ETC.
THE VIDEO SCRREN (MCU) GOES BLANK WHILE DRIVING AND NAVIGATING AND BACKING UP. WHILE BACKING INTO MY GARAGE TGE SCREEN WENT BLANK CAUSING DANGEROUS SITUATION NOT SEEING WHAT WAS BEHIND ME. WHILE NAVIGATING THE SCREEN WENT BLANK CAUSING ME TO MISS AN EXIT ON THE FREEWAY.
MY MCU (CONTROL SCREEN) FAILED, WENT BLACK AND DIDN'T COME BACK. THE CAR WAS STATIONARY IN A PARKING LOT. I DID A REBOOT AND IT FAILED TO REBOOT. CONTACTED TESLA AND TOOK TO SERVICE CENTER WHERE THEY SAID IT NEEDED TO BE REPLACED.
MAY BE RELATED TP PE 20-010 IN MY CAR SOMETIMES AC IS OFF IMMEDIATELY ALOS IN COMBINATION WITH REARVIEW MIRROR IS SET TO REVERSE DRIVING POSITION. SOMETIMES IT HAPPENS TOGETHER EVEN WHILST DRIVING FORWARD. DEPENDING ON WEATHER CONDITIONS VISIBILITY IS REDUCED IMMEDIATELY TRY TO PULL OVER TO EMERGENCY LANE IS DANGEROUS AS MIRROR ONLY SHOWS SURFACE OF TARMAC. SOMETIMES THIS HAPPENS IN CORRELATION TO STUCK OR SPUTTERED MUSIC OR A MCU RESET OUT OF THE BLUE.
THE MEDIA CONTROL UNIT (TOUCH SCREEN SYSTEM IN TESLA USED TO CONTROL MANY COMPONENTS OF THE CAR IS LEAKING A LIQUID, AND HAS MADE IT VERY DIFFICULT TO MAKE CHANGES AS THE TOUCH SENSITIVITY WAS IMPACTED). THE MEDIA CONTROL UNIT IS USED TO CONTROL THE LOCKING/UNLOCKING OF DOORS AND TRUNK, THE AIR CONDITIONER, THE VEHICLE'S CHARGING PORT, ETC.
MAIN SCREEN TURNS OFF. THE 17" CENTER SCREEN FREEZES AND THEN TURNS OFF NOT LETTING USE REST CAMERA, DOOR UNLOCK, AND HVAC.
MEDIA CONTROL UNIT THAT CONTROLS THE CAR STOPPED FUNCTIONING ALTOGETHER. CAR WAS NOT OPERATIONAL.
MCU FAILED AND I WAS NOT ABLE TO DRIVE MY CAR. IF I WAS TO DRIVE NO TURN SIGNALS WERE ACTIVE AND YOUR UNABLE TO CHARGE.TESLA CHARGED ME 1500 DOLLARS FOR A REPLACEMENT. *TR
Other 2014 TESLA MODEL S Problem Areas
Electrical System
128 complaints
Suspension
89 complaints
Steering
27 complaints
Exterior Lighting
26 complaints
Power Train
25 complaints
Fuelpropulsion System
23 complaints
Structurebody
23 complaints
Vehicle Speed Control
21 complaints
Visibilitywiper
15 complaints
Air Bags
12 complaints
Engine
11 complaints
Service Brakes
9 complaints
Forward Collision Avoidance Adaptive Cruise Control
7 complaints
Wheels
6 complaints
Electronic Stability Control Esc
5 complaints
Back Over Prevention
3 complaints
Latcheslockslinkagesdoorslatch
3 complaints
Visibility
3 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Forward Collision Avoidance Warnings
2 complaints
Back Over Prevention Rearview System Braking
1 complaint
Back Over Prevention Warnings
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systempropulsion Systemtraction Battery
1 complaint
Equipmentelectrical
1 complaint
Fuel System Gasoline
1 complaint
Lane Departure Assist
1 complaint
Latcheslockslinkages
1 complaint
Seat Belts
1 complaint
Seats
1 complaint
Structurebodydoor
1 complaint
Suspensionrear
1 complaint