NHTSA Complaint #11343973 — 2014 TESLA MODEL S

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11343973
Vehicle	2014 TESLA MODEL S
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 28, 2020
Date Filed	August 7, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THERE IS A KNOWN ISSUE WITH TESLA MEDIA CONTROL UNIT (MCU) DEAD OR WON'T TURN ON DUE TO POOR DESIGN OF THE EMMC MEMORIES. THE UNIT EVENTUALLY DIES ONCE THE MEMORIES ARE FULL AND THE UNIT WON'T TURN ON ANYMORE. SINCE THIS MCU IS THE HEART OF THE TESLA VEHICLE, ALL THE SAFETY FEATURES WILL BE DISABLE LIKE COLLISION SENSORS, HAZARD ALERT/NOTIFICATION, UNLOCK THE DOOR/WINDOWS FROM THE INSIDE, MOST OF THE GAUGES ON THE DASHBOARD ARE DISABLE, EVEN THE LANE TURN SIGNALS ARE DISABLE AND THE BACKUP CAMERA. MY UNIT WENT OUT SINCE MAY 2020, TESLA WILL NOT COVER THE DEFECTED UNIT, IT THEY WILL CHARGE ME OVER $1700 TO REPLACED A REFURBISHED ONE. THIS IS THE 3RD TIME THEY RESCHEDULE MY REPAIR SINCE THEY CLAIM THEY DON'T HAVE ALL THE PARTS IN STOCK. I'VE BEEN DRIVING THE CAR WITH A DEAD MCU FOR ALMOST 3 MONTHS. IT IS VERY UNSAFE WHEN I DRIVE THE DISABLE CAR ON THE ROAD.

Related Complaints for the 2014 TESLA MODEL S

Other ELECTRONIC STABILITY CONTROL (ESC) Complaints

#11363349 — October 8, 2020 — TESLA CPU FAILURE IS CAUSING CAR TO HAVE ISSUES. BLUETOOTH WILL NOT CONNECT, CAR WILL NOT UNLOCK, LIGHTS DO NOT WORK-...

#11343553 — August 5, 2020 — MY INFOTAINMENT (CENTER LCD PANEL) SHUT OFF WITHOUT WARNING AND COULD NOT BE RESTARTED WHILE DRIVING. THIS SUDDEN FA...

#11330936 — June 25, 2020 — DUE TO RECENT NEWS THIS WEEK OF NHTSA INVESTIGATING THE TESLA MODEL S FROM 2012 TO 2015 REGARDING THE FAULTY SCREEN, ...

#11300905 — January 21, 2020 — FROM A COASTING POSITION IN AN UNDERGROUND GARAGE, I TURNED RIGHT TO ROUND A 90 DEGREE CORNER. AFTER COMPLETING THE T...

Recent Complaints for the 2014 TESLA MODEL S

#11718369 — ENGINE — February 16, 2026 — This is regarding a 2014 Model S fully electric vehicle. Any reference to an 'engine' simply implies the motor. Acce...

#11717659 — STEERING — February 12, 2026 — The contact owned a 2014 Tesla Model S. The contact stated that while driving at an undisclosed speed on the highway,...

#11705673 — ELECTRICAL SYSTEM — December 17, 2025 — I am the current owner of a 2014 Tesla Model S equipped with MCU1. While driving, including at freeway speeds, the ce...

#11705673 — EXTERIOR LIGHTING — December 17, 2025 — I am the current owner of a 2014 Tesla Model S equipped with MCU1. While driving, including at freeway speeds, the ce...

#11705673 — VISIBILITY/WIPER — December 17, 2025 — I am the current owner of a 2014 Tesla Model S equipped with MCU1. While driving, including at freeway speeds, the ce...