2014 TESLA MODEL S Unknown Or Other Problems

ISSUE IS FAILING MCU FREQUENTLY WILL TURN OFF AND STAY OFF. TAKING 10 MINUTES TO COME BACK ON. THIS KEEPS EVERYTHING FROM HAZARDS TO REAR VIEW CAMERA FROM WORKING.

MCU THE MAIN DISPLAY IS SLOW TO RESPOND AND INTERNET ACCESS DOES NOT WORK AS IT SHOULD. SCREEN BLINKS/TURNS OFF RANDOMLY. *TR

MY EMMC CHIP FAILED IN MCU WHEN VEHICLE WAS FIVE YEARS OLD WITH LESS THAN SIXTY THOUSANDS MILES. NO REAR VIEW CAMERA, NO ACCESSORIES ARE WORKING, NO AC, TOUCH SCREEN WENT BLACK. WITH 'PIN TO DRIVE' ACTIVATED CAR BECOMES A BRICK: YOU CAN'T ENTER PIN BECAUSE SCREEN DOESN'T WORK - CAN'T START/DRIVE. REPLACEMENT WITH REMANUFACTURED UNIT (NOT EVEN NEW) COST $2000!!! *TR

VEHICLES MCU (MIDDLE CONTROL UNIT) STOPPED WORKING. BLINKERS WOULD NOT WORK, SO I WAS UNABLE TO SIGNAL WHILE DRIVING. THE REARVIEW CAMERA STOPPED WORKING AS WELL AND THE AC SYSTEM WAS STUCK ON. *TR

EXACTLY AS DESCRIBED IN YOUR OPEN INVESTIGATION, NHTSA ACTION NUMBER: PE20010. THE TOUCHSCREEN DISPLAY WENT BLACK ON 02/23/20, NO TOUCHSCREEN-RELATED FUNCTIONS WORKED (INCLUDING CAMERA DISPLAYS, NAVIGATION, CHARGING, ETC). TESLA SERVICE STATION REPLACED THE MCU (3/10/20-3/20/20), AT MY EXPENSE, EVEN THOUGH THIS FLASH DEVICE FAILS BECAUSE OF TESLA'S OWN EXTREMELY HIGH NUMBER OF PROGRAM-ERASE CYCLES -- AND THAT MASSIVE DATA TRANSFER BENEFITS ONLY TESLA, NOT THE CAR OWNER. THEY INSTALL MCUS THAT FAIL DUE TO THE HIGH DEMANDS PLACED ON THEM BY THE COMPANY, FOR THE COMPANY. THEN THEY CHARGE THE CONSUMER FOR A REPLACEMENT, AND THIS WILL HAPPEN AGAIN AND AGAIN. *TR

TOUCHSCREEN FAILURE DUE TO EMMC CHIP. THIS RENDERED MANY OF THE VEHICLE FUNCTIONS USELESS, SUCH AS AC, TURN SIGNALS, HIGH-BEAMS, RADIO, NAVIGATION, BACK UP CAMERA, PROXIMITY SENSORS, GARAGE DOOR OPENER, INFOTAINMENT INFO, AND CHARGING. I WAS TOLD BY A TESLA SERVICE CENTER REP THAT IF BATTERY FAIL DO TO NOT BEING ABLE TO CHARGE IT WOULD BE ON ME. EVEN THOUGH THAT FUNCTION WAS RENDERED USELESS DUE TO THE SCREEN FAILURE. THE CAR WAS PARKED IN THE GARAGE WHILE CHARGING WHEN THIS HAPPENED, I WOKE UP TO A BLACK SCREEN THE NEXT MORNING. *TR

THE TESLA MCU1 IS KNOWN TO FAIL AS HIGHLIGHTED BY MANY RESPECTABLE NEWS AGENCIES. THERE ARE EVEN SHOPS AROUND THE COUNTRY SPECIALIZING IN THIS CRAZY REPAIR THAT INVOLVES HACKING THE CAR. THE MCU IN MY CAR IS BEGINNING TO FAIL AND WILL BLACK OUT/FREEZE RANDOMLY. BASICALLY THE IDEAL USE FOR IT, IS NOT TO USE IT SO IT DOESN'T CRASH. WHEN IT DOES, I EXPERIENCE LOSS OF AUDIBLE AND VISUAL TOUCHSCREEN FEATURES, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING, AND LOSS OF THE REAR-CAMERA IMAGE DISPLAY WHEN IN REVERSE GEAR. AFTER SEVERAL REBOOTS, IT DOES BOOT UP, OFTEN WIFI DOES NOT WORK, 3G CONNECTION DOES NOT WORK, MAPS TAKE A LONG TIME TO LOAD AS I AM DRIVING AND NAVIGATING ANY OF THE OPTIONS CAUSES THE UNIT TO FREEZE. IT TAKES ADDITIONAL REBOOTS TO RESOLVE THESE ISSUES. THIS IS A BIG ISSUE CONSIDERING ALL LIGHTS, SUSPENSION FEATURES, AC AND PRETTY...

MCU -TOUCHSCREEN FAILING. THE SCREEN IS LITERALLY MELTING/SEPARATING. TESLA SERVICE HAS TOLD ME THAT THIS IS THE FIRST STEP TOWARD SCREEN FAILURE BUT THEY CAN NOT TELL ME WHEN IT WILL FAIL. COST TO REPAIR IS APPROXIMATELY $2,500.00. WITH A LONG TRIP IN THE NEXT MONTH, I WILL NEED TO REPLACE OR RISK A POTENTIAL SAFETY ISSUE. *TR

TESLA MODEL S ONBOARD MEMORY HAS FAILED LEADING TO NO USE OF MAIN INTERIOR SCREEN. OUT INDICATOR LIGHTS AND HIGH BEAMS DO NOT WORK MAKING IT VERY UNSAFE TO OPERATE. THIS HAPPENS TO MANY TESLA'S WITH THE MCU V1. THE CHIP THEY USE BECOMES CORRUPTED AND CAN CAUSE ALL SORTS OF DAMAGE. *TR

THE TESLA MODEL S HAS A BAD MCU UNIT (MEDIA CONTROL UNIT) EVERY CAR MADE SUFFERS FROM A PROGRAMMING OVERLOAD THAT RUINS THE TEGRA 3 EMMC FLASH MEMORY. ONCE THE MEMORY CORRUPTS, THE MEDIA CONTROL UNIT SHUTS OFF PERMANENTLY. A DRIVER CAN END UP STRANDED BECAUSE THE CAR WILL ALSO STOP CHARGING OR LIMIT THE CHARGE TO 21%. THE SAFETY SYSTEMS ATTACHED TO THE MEDIA CONTROL UNIT ARE ALL OFF AND NO LONGER FUNCTION. SAFETY BACKUP CAMERAS, AUDIBLE ALERTS AND PERIMETER ALARMS THAT WOULD TELL YOU IF A PERSON/OBJECT IS IN PROXIMITY TO THE CAR, ALL NO LONGER FUNCTION. THE INABILITY TO KNOW AND REACT TO THESE SAFETY SYSTEMS PRESENTS A LIFE/SAFETY ISSUE. A CHILD COULD BE BEHIND THE CAR AND THE CAR WILL NOT ALERT THE DRIVER AND THE DRIVER CANNOT SEE BECAUSE THE CAMERA IS ALSO OFF. THE CARS MEDIA CONTROL UNIT ALSO SHUTS OFF MID-DRIVE. THE UNIT...

TESLA HAS LIMITED CHARGING SPEED AFTER A 2019.16.X SOFTWARE UPDATE TO ALMOST 3X SLOWER, FOLLOWING REPORTS OF FIRES WITH CARS WHILE JUST SITTING THERE. THE CAR HAS ADDITIONALLY BEGAN DETERIORATE QUICKLY AS DISTANCE AVAILABLE TO DRIVE AFTER THE 2019.16.X UPDATE HAS GONE DOWN AS WELL. THIS IS NOW KNOWN ON THE INTERNET AS "BATTERYGATE" AND "CHARGEGATE". DUE TO LACK OF COMMUNICATION FROM TESLA ON THIS ISSUE AND FIRES SURROUNDING CARS WITH SIMILAR BATTERIES, I AM NOT CONFIDENT THE ISSUE HAS BEEN RESOLVED WITH JUST SOFTWARE AND THE CAR IS COMPLETELY SAFE TO OPERATE WITH THE BATTERY IT WAS SOLD WITH. I AM NOT EVEN SURE IT IS SAFE TO SLEEP UNDER THE SAME ROOF AS WHERE IT IS BEING PARKED.

I WAS DRIVING ON THE 15N FREEWAY ABOUT 1 MILE SOUTH OF THE HW 78 ON FEB 10 2020 AT APROX 07:30AM. I HAD AUTOPILOT ENGAGED AND I WAS DRIVING IN A STRAIGHT LINE (NOT CHANGING LANES) AT NORMAL FREEWAY SPEEDS, SUDDENLY I WAS SPINNING OUT AND HIT THE RIGHT SIDE WALL OF THE FREEWAY TOTALING MY CAR. UNFORTUNATELY I DON'T HAVE A CLEAR MEMORY OF HOW THE EVENT STARTED, I JUST REMEMBER RUNNING IN AUTOPILOT ON MY WAY TO WORK THEN SPINNING OUT AND HITTING THE WALL. ONCE THE EVENT STARTED IT WAS UNRECOVERABLE, AND WAS OVER IN A FEW SECONDS.

IN MAY 2019 OUR TESLA MODEL S P85D BATTERY CHARGING CAPACITY REDUCED FROM ABOUT A MAXIMUM CHARGE OF 248 MILES TO ABOUT 218 MILES. TESLA DID NOT NOTIFY US THAT THIS WOULD HAPPEN AND AFTER SEVERAL PHONE CALLS AND LETTERS THERE HAS NOT EXPLANATION OR INFORMATION AS TO WHY IT OCCURRED.

SHORTLY AFTER UPDATING THE VEHICLE WITH TESLA'S SOFTWARE UPDATES 2019.16.1 AND 2019.16.2, IT WAS DISCOVERED FOR THE FIRST TIME THAT THE VEHICLE HAD SUFFERED FROM A SUDDEN AND IMMEDIATE LOSS OF APPROXIMATELY 26 MILES OF RANGE AS A RESULT OF THE PAIR OF SOFTWARE UPDATES. THE UPDATES IN QUESTION ALSO SEVERELY DECREASED THE SUPERCHARGING SPEEDS FOR THE VEHICLE. IN ADDITION, THE SOFTWARE UPDATES ISSUED BY TESLA DID NOT DISCLOSE ANYTHING WITH REGARDS TO THE RANGE LOSS OR DECREASED CHARGING SPEEDS. TESLA HAS RELEASED UPDATES SINCE INITIAL RANGE-REDUCING AND CHARGE-SPEED LIMITING UPDATES WHICH WERE SUPPOSED TO AND PURPORTEDLY WERE ISSUED TO CORRECT THE PROBLEMS, HOWEVER, THERE IS NO SIGNIFICANT CHANGE OR INCREASE IN RANGE OR CHARGING FOR THE VEHICLE TO DATE. NOTE - THIS COMPLAINT HAS BEEN SUBMITTED BY LEGAL COUNSEL WHO CURRENTLY REPRESENTS THE AFFECTED OWNER FOR THIS SPECIFIC VEHICLE. LEGAL COUNSEL HERE ALSO SERVES AS COUNSEL TO THE PUTATIVE...

TOUCH SCREEN CONTROL PANEL HAS BEEN DETERIORATING OVER THE PAST 2 YEARS. SINCE THE SCREEN IS AN INTEGRAL PART OF THE VEHICLE CONTROL SYSTEM FUNCTIONALITY OF THE VEHICLE CONTROL IS BEGINNING TO BE IMPACTED. TESLA HAS HAD A KNOWN PROBLEM, BUT HAS NOT BEEN WILLING TO REPAIR OR REPLACE. I BELIEVE THIS IS A SAFETY CONCERN THAT NHTSA SHOULD INVESTIGATE AND THAT TESLA SHOULD BE HELD ACCOUNTABLE.

THE DRIVER OF THE TESLA (VIN ENTERED) REPORTED THAT THE TESLA WAS OPERATED IN AUTOPILOT WHEN IT STRUCK OUR PARKED CAR. OUR CAR WAS PARKED ON A RESIDENTIAL STREET WITH A 25MPH SPEED LIMIT. BOTH CARS SUSTAINED SIGNIFICANT DAMAGE RENDERING THEM UN-DRIVABLE. SEE THE ATTACHED PHOTOS OF OUR DAMAGED PARKED CAR AND THE TESLA.

ON MAY 20TH, 2019, THE SUBJECT VEHICLE WAS UPDATED WITH TESLA'S SOFTWARE UPDATES AND LOST OVER 20 MILES OVERNIGHT. THE VEHICLE HAS SUFFERED FROM A THROTTLING OF PERFORMANCE, CHARGING SPEEDS, AND A LOWERED MAXIMUM BATTERY VOLTAGE CAPACITY WHICH HAS LED TO A SIGNIFICANT DECREASE IN THE NUMBER OF RATED MILES AVAILABLE. TESLA HAS DENIED A BATTERY WARRANTY REPLACEMENT BY CLAIMING THAT THERE IS NO DEFECT. TESLA CLAIMS THAT THE UPDATES WERE ISSUED TO IMPROVE BATTERY LONGEVITY AND HEALTH. HOWEVER, THEY ARE DOING SO TO AVOID REPLACING THESE UNDER WARRANTY AND/OR COMPENSATING OWNERS FOR THE LOSS IN RANGE. THIS APPEARS TO BE IN RESPONSE TO THE GROWING NUMBER OF BATTERY FIRES THAT HAVE OCCURRED WITH TESLA VEHICLES THAT ARE PARKED AND NOT IN OPERATION. TESLA HAS FAILED TO COMMUNICATE ANYTHING WITH REGARDS TO THE SAFETY OF THE AFFECTED VEHICLES AND HAS CONTINUED TO MAKE ADJUSTMENTS TO THE SOFTWARE WITHOUT PROVIDING OWNERS...

BEGINNING IN JUNE, THE SUBJECT VEHICLE SUFFERED FROM A SEVERE AND SUDDEN DECREASE IN THE AMOUNT OF RANGE AVAILABLE AS A DIRECT RESULT OF SOFTWARE UPDATES ISSUED BY TESLA WITHOUT DISCLOSURE TO OWNERS. PRIOR TO THE UPDATES, THE SUBJECT VEHICLE HAD APPROXIMATELY 255 RATED MILES AVAILABLE. FOLLOWING UPDATES 2019.16.1 AND 2019.16.2, THE SUBJECT VEHICLE SUFFERED IMMEDIATELY FROM A RANGE DROP TO 225 AVAILABLE MILES. THE SUBJECT VEHICLE HAS ALSO BEEN UNABLE TO CHARGE FULLY AND NOW SUFFERS FROM DECREASED CHARGING SPEEDS. THE OWNER OF THE SUBJECT VEHICLE WENT TO NCDS ARBITRATION, SEEKING A MANUFACTURER REPLACEMENT OF THE BATTERY UNDER WARRANTY, BUT THE ARBITRATOR DECIDED THAT THERE WAS NO PROOF OF DEFECT. TESLA CLAIMS THAT THIS IS NORMAL DEGRADATION. HOWEVER, THE NEGATIVE EFFECTS WERE CAUSED SOLELY BY TESLA'S SOFTWARE UPDATES, FOR WHICH IT HAS YET TO DISCLOSE WHETHER THERE ARE CARS AFFECTED AND POTENTIALLY AT HIGHER RISK OF CATCHING ON FIRE....

SOFTWARE UPDATES BY TESLA HAVE LIMITED RANGE USAGE BY LOWERING THE AVAILABLE VOLTAGE MAX CAPACITY FOR CHARGING. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

WHEN DOOR UNLOCKS VIA FOB PROXIMITY OR UNLOCK COMMAND, THE DOOR ITSELF ALSO OPENS. THIS HAPPENED WHEN STATIONARY IN THE CAR AND APPROACHING THE CAR. I DID NOT ATTEMPT TO DO THIS WHEN THE CAR WAS IN MOTION. THE DOOR MUST ALWAYS BE MANUALLY CLOSED WHEN THIS HAPPENS.

PREVIOUS TESLA SOFTWARE ALLOWED REAR VIEW CAMERA TO MITIGATE THE MODEL S'S BLINDSPOTS. CURRENT SOFTWARE UPDATE (VERSION 9) HAS LIMITED THE ABILITY TO USE THE REAR VIEW CAMERA AS A BLIND SPOT MONITOR THUS MAKING THE VEHICLE LESS SAFE.

THIS A COMPLAINT ABOUT THE FATAL TESLA CRASH IN FORT LAUDERDALE. EVEN THOUGH THE NTSB IS INVESTIGATING THIS CRASH THE INQUIRY IS LIKELY TO TAKE MORE THAN A YEAR. I AM CERTAIN THAT THIS CRASH WAS CAUSED BY YET ANOTHER SUSPENSION FAILURE. HTTP://MIAMI.CBSLOCAL.COM/2018/05/10/NTSB-TO-INVESTIGATE-FIERY-CRASH-OF-TESLA-IN-FT-LAUDERDALE/ CRASH SCENE PHOTOGRAPHS SHOW THAT THE RH BACK WHEEL AND SUSPENSION HAVE FALLEN OFF THE CAR. THE ROAD IS RELATIVELY STRAIGHT AT THE CRASH SITE. THERE IS JUST A SINGLE SKID MARK WHERE THE CAR SUDDENLY WENT SIDEWAYS. THERE IS NO INDICATION OF THE CAR SPINNING OUT OF CONTROL DUE TO TAKING A CURVE TOO FAST. THE SKID MARK SHOWS A VERY SUDDEN SWERVE TO THE WRONG SIDE OF THE ROAD AND INTO THE WALL. THE VIDEO SHOWS WHAT APPEARS TO BE A DETACHED WHEEL AND TIRE LYING IN THE ROADWAY. IT IS ALSO VERY CONCERNING THAT TESLAS BURST INTO FLAMES SO EASILY AND THAT THE ELECTRIC...

REPORTEDLY: ON 5-8-18 ABOUT 7 PM IN FORT LAUDERDALE FLORIDA ALONG THE 1300 BLOCK OF SEABREEZE BOULEVARD; TWO TEENAGERS WERE TRAPPED AND BURNED TO DEATH AFTER CRASHING A TESLA MODEL S. A THIRD TEENAGER WAS EJECTED AND SERIOUSLY INJURED. IT WAS A SINGLE CAR ACCIDENT. EXCESSIVE SPEED IS THOUGHT TO BE A FACTOR. FRIENDS OF THE VICTIMS WERE FOLLOWING THE TESLA IN ANOTHER VEHICLE, AND SAID THE VEHICLE WAS ENGULFED IN FLAMES PREVENTING WOULD BE RESCUERS FROM PULLING THE TRAPPED TEENAGERS FROM THE VEHICLE. ONLOOKERS WATCHED THEIR VICTIMS STRUGGLE AS THEY BURNED TO DEATH. THERE IS VIDEO OF THE TRAPPED VICTIMS BURNING TO DEATH. DID ALL THE AIRBAGS DEPLOY? WHY DID THE BATTERY CATCH FIRE AND POSSIBLY EXPLODE? WAS CRASH AVOIDANCE ACTIVE, IF SO DID IT FAIL? WERE ALL THE VICTIMS WEARING SEATBELTS? DID THE CAR HAVE SAFETY FEATURES TO DETECT PEOPLE NOT WEARING SEATBELTS AND WARNING SYSTEM?

CAR HAD BEEN RENTED IN NOVEMBER 2016 FROM A TURO MEMBER FOR FOUR DAYS IN LAS VEGAS. THE CAR HAD BEEN IN STOP AND GO TRAFFIC WITH THE AUTOPILOT ON. THE CAR SENSED TRAFFIC MOVING CAUSING THE TESLA'S AUTOPILOT TO MOVE AT 10MPH. THEN THE CAR'S AUTOPILOT MALFUNCTIONED AND CRASHED INTO ANOTHER CAR THAT WAS ATTEMPTING TO MERGE LANES. DAMAGES TOTALED $3100 FOR THE TESLA AND UNKNOWN FOR THE OTHER VEHICLE. CAR HAD BEEN ADVERTISED AS BEING ABLE TO DRIVE ITSELF

WE HAVE HAD THE CAR (PURCHASED USED WITH 24K MILES) FOR 7 MONTHS AND HAVE NOW HAD TO HAVE A SECOND DOOR HANDLE REPLACED. WHEN BROKEN, THE DOOR HANDLES WILL PRESENT BUT NOT OPEN. THIS CAN BE DANGEROUS WHEN IN BAD WEATHER OR NEIGHBORHOODS. BECAUSE THESE ARE ELECTRIC SELF PRESENTING HANDLES, THEY COST $800 WHEN NOT COVERED BY WARRANTY (OURS STILL ARE). APPARENTLY THIS IS A VERY COMMON PROBLEM WITH OTHER TESLA OWNERS HAVING TO REPLACE MULTIPLE DOOR HANDLES. THEIR IS CLEARLY A FLAW IN THE DESIGN OF THESE DOOR HANDLES THAT TESLA HAS NOT RECTIFIED. FORCING CUSTOMERS TO PAY $800 FOR OUT OF WARRANTY DEFECTIVE DOOR HANDLES SEEMS UNREASONABLE.

THE CAR WAS STOPPED IN STOP AND GO TRAFFIC ON LAS VEGAS BOULEVARD WITH AUTO-PILOT ENGAGED (BOTH ACCELERATION/DE-ACCELERATION/BREAKING AND STEERING). WHEN THE CAR IN FRONT BEGAN TO MOVE, THE TESLA BEGAN TO ACCELERATE. I WAS NOT PAYING ATTENTION AND ANOTHER CAR TRIED TO MERGE INTO MY LANE. THE AUTO-PILOT FAILED TO RECOGNIZE THE OTHER CAR AND COLLIDED AT APPROXIMATELY 10MPH, CAUSING MINOR EXTERNAL DAMAGE TO BOTH VEHICLES. DAMAGE FOR TESLA CAME TO $600. VEHICLE WAS A RENTAL FROM TURO

I WAS STOPPED AT A RED LIGHT AT AN INTERSECTION THE EVENING OF MARCH 2, 2016, WITHOUT ANY NOTICE, THE CAR ABRUPTLY ACCELERATED AND HIT THE CAR IN FRONT OF ME. MY FOOT WAS ONLY ON THE BRAKE, SO THERE WAS NO REASON FOR THE CAR TO MOVE FORWARD, THERE WAS DAMAGE TO MY CAR, THE CAR IN FRONT OF ME AND A THIRD CAR. I EXPERIENCE THIS ACCELERATION PROBLEM OCCURRED WITH THIS CAR BEFORE, BUT NO HAZARDOUS EVENT OCCURRED. IS THERE A PROBLEM WITH THE COMPUTER OVERRIDING THE CONTROL OF THIS CAR?

HAZARDOUS FEATURE -- DO NOT USE -- NOTIFY TESLA IMMEDIATELY -- INCIDENT 1) I TESTED THE RECENTLY DOWNLOADED "AUTOPILOT" FEATURE ON A FREEWAY WITH SOLID LINES AT BOTH EDGES AND A DASHED LINE BETWEEN THE TWO LANES. SPEED WAS 70MPH, WIND LIGHT, VISIBILITY GOOD IN DAYLIGHT, TRAVELING IN THE RIGHT LANE. WHEN THE VEHICLE ENCOUNTERED AN OFF-RAMP (ON THE RIGHT) WHERE THE RIGHT EDGE WHITE LINE FOLLOWED THE RAMP'S RIGHT EDGE, ALL HELL BROKE LOOSE. THE CAR TRIED TO FOLLOW THE LINE FOR THE RAMP. I BRAKED AND STEERED LEFT, WINDING UP IN THE TRIANGULAR NO-MANS-LAND DEFINED BY THE RIGHT LANE OF THE FREEWAY, THE RAMP, AND THE VARIOUS BARRIERS AND LANDSCAPING AT THE TOP OF THE TRIANGLE. I ACCELERATED OUT OF THE TRIANGLE, WONDERING WHY THIS FEATURE WAS RELEASED BY TESLA. INCIDENT 2) A FEW MILES LATER, NOT HAVING LEARNED ANYTHING I GUESS, I REACTIVATED "AUTOPILOT." ANOTHER FEW MILES...

I LEFT MY GIRLFRIEND IN THE CAR WHILE I WENT INTO A COURTHOUSE FOR ABOUT AN HOUR. I TOOK THE KEY (PROXIMITY SENSOR) WITH ME, BECAUSE SHE SAID SHE DIDN'T NEED THE AIR CONDITIONER OR RADIO. WHILE I WAS GONE, SHE DISCOVERED SHE WAS LOCKED IN. SHE COULDN'T OPEN THE DOOR OR WINDOWS. THIS SITUATION IS A DEATH TRAP. FORTUNATELY, I THINK THIS CAN BE FIXED BY A SOFTWARE UPDATE, WHICH TESLA DOES REMOTELY AND ROUTINELY. WHEN I CALLED THE COMPANY, I SPOKE TO A SALESMAN, WHO REFERRED ME TO TECH SUPPORT, WHO DROPPED MY CALL AFTER ABOUT 10 MINUTES ON HOLD. THIS WOULD HAVE KILLED HER IF I HAD BEEN DETAINED LONGER. JDL