NHTSA Complaint #10731118 — 2014 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10731118
Vehicle	2014 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	June 29, 2015
Date Filed	June 29, 2015
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I LEFT MY GIRLFRIEND IN THE CAR WHILE I WENT INTO A COURTHOUSE FOR ABOUT AN HOUR. I TOOK THE KEY (PROXIMITY SENSOR) WITH ME, BECAUSE SHE SAID SHE DIDN'T NEED THE AIR CONDITIONER OR RADIO. WHILE I WAS GONE, SHE DISCOVERED SHE WAS LOCKED IN. SHE COULDN'T OPEN THE DOOR OR WINDOWS. THIS SITUATION IS A DEATH TRAP. FORTUNATELY, I THINK THIS CAN BE FIXED BY A SOFTWARE UPDATE, WHICH TESLA DOES REMOTELY AND ROUTINELY. WHEN I CALLED THE COMPANY, I SPOKE TO A SALESMAN, WHO REFERRED ME TO TECH SUPPORT, WHO DROPPED MY CALL AFTER ABOUT 10 MINUTES ON HOLD. THIS WOULD HAVE KILLED HER IF I HAD BEEN DETAINED LONGER. JDL

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