NHTSA Complaint #11646270 — 2014 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11646270
Vehicle	2014 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	March 4, 2025
Date Filed	March 4, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2014 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System); however, the OTA update had not been received. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the OTA update was available. The manufacturer was notified of the failure, a case was opened, and it was confirmed that the OTA update was available. Later, the case was closed after the manufacturer confirmed the OTA update had been pushed to the vehicle. The contact had not experienced a failure. Parts distribution disconnect.

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