NHTSA Complaint #11063966 — 2014 TESLA MODEL S

WE HAVE HAD THE CAR (PURCHASED USED WITH 24K MILES) FOR 7 MONTHS AND HAVE NOW HAD TO HAVE A SECOND DOOR HANDLE REPLACED. WHEN BROKEN, THE DOOR HANDLES WILL PRESENT BUT NOT OPEN. THIS CAN BE DANGEROUS WHEN IN BAD WEATHER OR NEIGHBORHOODS. BECAUSE THESE ARE ELECTRIC SELF PRESENTING HANDLES, THEY COST $800 WHEN NOT COVERED BY WARRANTY (OURS STILL ARE). APPARENTLY THIS IS A VERY COMMON PROBLEM WITH OTHER TESLA OWNERS HAVING TO REPLACE MULTIPLE DOOR HANDLES. THEIR IS CLEARLY A FLAW IN THE DESIGN OF THESE DOOR HANDLES THAT TESLA HAS NOT RECTIFIED. FORCING CUSTOMERS TO PAY $800 FOR OUT OF WARRANTY DEFECTIVE DOOR HANDLES SEEMS UNREASONABLE.