NHTSA Complaint #11312177 — 2014 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11312177
Vehicle	2014 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	February 13, 2020
Date Filed	February 28, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE TESLA MODEL S HAS A BAD MCU UNIT (MEDIA CONTROL UNIT) EVERY CAR MADE SUFFERS FROM A PROGRAMMING OVERLOAD THAT RUINS THE TEGRA 3 EMMC FLASH MEMORY. ONCE THE MEMORY CORRUPTS, THE MEDIA CONTROL UNIT SHUTS OFF PERMANENTLY. A DRIVER CAN END UP STRANDED BECAUSE THE CAR WILL ALSO STOP CHARGING OR LIMIT THE CHARGE TO 21%. THE SAFETY SYSTEMS ATTACHED TO THE MEDIA CONTROL UNIT ARE ALL OFF AND NO LONGER FUNCTION. SAFETY BACKUP CAMERAS, AUDIBLE ALERTS AND PERIMETER ALARMS THAT WOULD TELL YOU IF A PERSON/OBJECT IS IN PROXIMITY TO THE CAR, ALL NO LONGER FUNCTION. THE INABILITY TO KNOW AND REACT TO THESE SAFETY SYSTEMS PRESENTS A LIFE/SAFETY ISSUE. A CHILD COULD BE BEHIND THE CAR AND THE CAR WILL NOT ALERT THE DRIVER AND THE DRIVER CANNOT SEE BECAUSE THE CAMERA IS ALSO OFF. THE CARS MEDIA CONTROL UNIT ALSO SHUTS OFF MID-DRIVE. THE UNIT TURNING OFF WITHOUT WARNING, PRESENTS A LIFE SAFETY ISSUE.

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