NHTSA Complaint #11351991 — 2014 TESLA MODEL S

REPEAT FAILURES OF THE CENTER CONSOLE SCREEN AND COMPLETE REPLACEMENT OF THE INSTRUMENT PANEL. CENTER CONSOLE SCREEN HAS HAD ISSUES SINCE PURCHASE WITH GOING TO BLACK SCREEN AND REBOOTING. NOW THE SCREEN WILL NOT REBOOT AND ALL SAFETY AND CONVIENIENCE FEATURES ARE DISABLED. NO REAR VIEW CAMERA, SIDE AND BACK DETECTION CAMERAS, AC, STEREO, HEADLIGHT, BRAKING FUNCTION CONTROLS, I HAVE A CALL INTO TESLA, BUT NO RESPONSE SO FAR. I AM AFRAID THAT I WILL NOT BE ABLE TO CHARGE THE CAR, THIS HAS HAPPENED TO MANY OWNERS. THIS IS A KNOWN ISSUE AND TESLA REFUSES TO RECALL. I WILL PROBABLY NEED TO REPLACE THE MCU AT A COST OF $2500.00, THIS ON TOP OF REPLACING A DEFECTIVE INSTRUMENT PANEL (IT DELAMINATED) AT A COST OF $750.00 (IT WAS $1500.00, TESLA REDUCED TO $750.00 AND DEMANDED THAT I SAY THAT I WAS FULLY SATISFIED WITH THE REPAIR PRIOR TO THE WORK OR THEY WOULD NOT REDUCE THE FEE). MY VEHICLE IS OUT OF WARRANTY BY LESS THAN 7K MILES. THE INSTURUMENT PANEL WAS AT LESS THAN 500 MILES OUT OF WARRANTY. THE REBOOTING OF THE CENTER CONSOLE SCREEN HAPPENS WHEN DRIVING AND HAS BEEN OCCURING SINCE PURCHASE. TESLA STATED IT WAS A NEED TO RESET BECAUSE THE CAR WAS PROCESSING TOO MUCH DATA. THEY WOULD TELL ME TO ERASE ALL NAVIGATION DATA, CLEAR ALLT HE INTERNET HISTORY AND SET THE INTERNET TO WWW.GOOGLE.COM. ANNOYING, DANGEROUS AND INEFFECTIVE. PLEASE DO SOMETHING ABOUT THIS!!! I KNOW YOU HAVE RECEIVED EXTENSIVE COMPLAINTS OVER THE COURSE OF YEARS. I HAVE ATTACHED A PHOTO OF THE INSTUMENT PANEL THAT WAS REPLACED. DELAMINATION IS A BUBBLE PATTERN THAT SPREADS ACROSS THE SCREEN MAKING IT DIFFICULT OR IMPOSSIBLE TO READ.. I HAVE LITERALLY REPLACED ALMOST EVERY MOVING PART ON THIS CAR (DRIVE TRAIN, WINDSHIELD WIPER MOTOR, DOOR HANDLES, TRUNK FITTINGS, HEAD AND TAIL LIGHTS DUE TO CONDENSATION, CONTINUOUS RATTLES. SOME OF THESE WERE COVERED UNDER WARRANTY, SOME NOT. UGH!