NHTSA Complaint #11388591 — 2014 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11388591
Vehicle	2014 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	January 8, 2021
Date Filed	January 17, 2021
Mileage	72,547 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

IN 2019 MY MAIN COMPUTER SCREEN WENT BLANK.AND DIDN'T COME BACK ON. I WAS ABLE TO DRIVE BUT HAD NO DEFOGGER OR OTHER SAFETY FEATURES. TESLA REPLACED AN MCU COMPUTER MODULE. IT HAPPENED AGAIN IN 2020. I BROUGHT IT BACK JANUARY 14 2021 AND INSTEAD OF REPLACING THE UNIT WITH A 64 GB UNIT (THE ORIGINAL WAS A 6 GB UNIT) THEY EMPTIED OUT SOME INFORMATION TO MAKE MORE ROOM. I SEE THIS AS A TEMPORARY FIX.I AM NOT CONFIDENT THIS WON'T HAPPEN AGAIN. MY CAR IS STILL UNDER AN EXTENDED WARRANTY.

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