NHTSA Complaint #11478000 — 2014 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11478000
Vehicle	2014 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	July 20, 2022
Date Filed	August 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

During my ownership of the car I have experienced very severe issues with the door handles. in total I have replaced 5 door handles in just my ownership. Meaning that I have replaced the same door handle more than once. One particular instance I had an issue while I was on a job where both the door handles on the driver side failed at one time. One was a mechanical malfunction and the other was a software related problem. I ended having to climb across the car for 3 weeks before they could get me into my appointment. Tesla has the ability to fix the problem. They have stated several times to me that it is just an outdated door handle with poor parts that they used on the first generation. if you have a child locked in the car it could be a serious issue.

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