NHTSA Complaint #11413560 — 2014 TESLA MODEL S

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11413560
Vehicle	2014 TESLA MODEL S
Component	AIR BAGS
Date of Incident	January 4, 2019
Date Filed	April 23, 2021
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY VEHICLE HAS HAD A PROBLEM WITH THE MULITMEDIACARD (EMMC) FOR YEARS. I HAVE ALL THE DOCUMENTATION FROM PREVIOUS REPORTS. I WAS NOTIFIED FINALLY BY TESLA THAT A RECALL IS UNDERWAY, BUT THEY HAVE NOT SCHEDULED THE REPAIR, AND WHEN I ENTER MY VIN NUMBER ON TESLA'S VIN RECALL SEARCH, I GET THIS MESSAGE ERROR LOOKING UP VIN. ERROR CODE 91". THERE IS NO WAY TO CALL TESLA, AS THEY REQUIRE PEOPLE TO SCHEDULE IN THE APP. BUT THERE IS NO WAY TO SCHEDULE THIS SERVICE IN THE APP AT THIS TIME. MY CAR SPONTANEOUSLY BLACKS OUT WHILE I AM DRIVING AND SEVERAL OF THE INTENDED FUNCTIONS DO NOT WORK 100% OF THE TIME. I AM BECOMING CONCERNED ABOUT DRIVING THIS CAR AT ALL. CAN YOU PLEASE HELP?

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