NHTSA Complaint #11403361 — 2014 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11403361
Vehicle	2014 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	March 6, 2021
Date Filed	March 16, 2021
Mileage	60,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2014 MODEL S TESLA ONLY HAS 61,000 MILES ON IT. YET THE MCU CONTINUALLY FREEZES AND CRASHES. ESPECIALLY ON LONG TRIPS. TESLA CLAIMS MY 8GB EMMC IN THE MCU IS NOT MALFUNCTIONING DUE TO ACCUMULATED WEAR. BUT THEY ARE NOT ABLE TO DIAGNOSE WHAT IS WRONG. I READ THE JAN 13TH NHTSA RECALL WITH INTEREST. ALTHOUGH THE SYMPTOMS ARE SIMILAR, EXCESS "READ/WRITES" OF THE EMMC CHIP DOES NOT EXPLAIN THE PROBLEM IN MY MCU. THERE ARE OTHER REASONS THAT THE MCU IN MY 2014 TESLA S IS MALFUNCTIONING AND CRASHING. I HAVE VIDEOS TO SHOW THE PROBLEM BUT I CANNOT LOAD VIDEOS ON THIS SITE.

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