2016 NISSAN MURANO — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

139

Owner Complaints

3 Crashes 1 Fire

5

Recalls

ACTIVE RECALL

21

Service Bulletins

0

Investigations

Overview of the 2016 NISSAN MURANO

The 2016 NISSAN MURANO has received a total of 139 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP. 21 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (19 complaints), Service Brakes (14 complaints), and Power Train (12 complaints).

Recalls for the 2016 NISSAN MURANO

NHTSA has recorded 5 recalls for the 2016 NISSAN MURANO, potentially affecting up to 4,036,495 vehicles.

Recall 19V807000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

| 391,479 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake...

Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669....

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Recall 18V601000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

| 215,124 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.

Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid...

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Recall 16V636000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

| 120,329 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected...

Consequence: A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto...

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Recall 16V244000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

| 3,296,947 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the...

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace...

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Recall 16V193000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

| 12,616 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control (VDC). The ABS actuator may have a damaged O-ring that may result in a lack...

Consequence: Insufficient brake fluid pressure may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect and replace the ABS actuator, as necessary, free of charge. The recall began on May 16, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

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Owner Complaints for the 2016 NISSAN MURANO

139 complaints have been filed with NHTSA for the 2016 NISSAN MURANO. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719643 | ENGINE | | N/A miles
CVT- transmission,Pulley, Tearing of belt The safety of myself as well as others was put at risk do to the vehicle loosing power while driving on the freeway,yes the dealership ran a diagnostic which produce a report of a failing CVT-transmission ,Pulley and tearing of belt. No, there hasn't been any inspection. There were no warning lights on the dashboard of the vehicle.
#11708786 | VISIBILITY | | 116,000 miles 1 Injury
The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.
#11693858 | UNKNOWN OR OTHER | | N/A miles
I am having issues with the the paint peeling off my car. I've noticed that some other Nissan's have had a recall due to defective - defective paint primer.
#11687040 | SUSPENSION | | N/A miles
Was told by coggin nissan that my front control arms are cracked and need to be replaced. Car only has 64k miles on it I bought it new. Found cracks when car was serviced. 9,12,2025
#11687054 | UNKNOWN OR OTHER | | N/A miles
I am reporting a serious intermittent safety issue with my 2016 Nissan Murano, which I recently purchased from a private seller. On multiple occasions, the vehicle suddenly stops accelerating after driving for approximately 20–30 minutes, including multiple local stops. When this occurs, the engine continues to run, but the car becomes completely unresponsive to throttle input and cannot be moved, even when placed into gear. This has happened in live traffic situations, posing a clear risk to safety. In each instance, after the car sits for a period of time or is connected to an external battery charger, it eventually restarts and operates normally—until the issue repeats. There are no warning lights or messages on the dashboard, and no diagnostic trouble codes are stored in the system. I brought the vehicle to an authorized Nissan dealership, where it remained for over a month. They reported being unable to reproduce the issue and could not identify any mechanical or electrical faults. The alternator tested fine, and they returned the vehicle to me with no repairs or resolution. Since that time, the issue has occurred again. I believe this may involve: A low-voltage electrical problem, possibly a blown fusible link or intermittent charging system failure A bad ground or wiring fault affecting the ECM, TCM, or fuel pump A voltage-sensitive sensor or relay malfunction that fails under heat or load but does not log a fault A condition causing the CVT transmission to disengage due to insufficient power This issue has rendered the vehicle dangerous and unreliable, especially since it fails with no warning and then unpredictably recovers. I am filing this complaint in hopes that NHTSA will investigate this failure pattern, which appears to be consistent with known Nissan electrical and CVT system complaints in other model years. If this is a known defect, Nissan should be held accountable for providing a resolution, even outside of warranty.

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Safety Rating for the 2016 NISSAN MURANO

The 2016 NISSAN MURANO received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2016 NISSAN MURANO

Nissan North America, Inc. has issued 21 technical service bulletins (TSBs) for the 2016 NISSAN MURANO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NTB15-009K — ELECTRICAL SYSTEM

NAVIGATION SYMPTOMS WHEN SD CARD IS MISSING OR WRONG CARD INSTALLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-001E — ELECTRICAL SYSTEM

AV CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-002A — EQUIPMENT

NISSAN; REPLACING LOST INTELLIGENT KEYS FOR APPLICABLE 2016 MODEL YEAR VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB19-042b — ELECTRICAL SYSTEM

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB20-097 — EQUIPMENT

2015-2020 MURANO; ENGINE SUPPORT TOOLS FOR CVT REMOVAL - AWD SERVICE INFORMATION The Engine Support Tool and Engine Support Bracket are now available to allow the CVT to be removed from the Applied Vehicles, without removing the engine (Figure 1). The service procedure for using these tools is located in...

NTB19-045b — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MIL ON WITH DTC P0087, P0101, P0448, OR P2008, VEHICLES REGISTERED OUTSIDE OF CALIFORNIA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB18-036b — STRUCTURE:BODY:DOOR

2015-2017 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard previous versions of this bulletin.

NTB19-004 — SEATS

2015-2019 MURANO AND 2016-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: - Heating and cooling features do not operate And - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5....

NTB18-043 — ELECTRICAL SYSTEM

HEADLIGHT SYSTEM ERROR DIAGNOSTIC INFORMATION SERVICE INFORMATION - When diagnosing a Headlight System Error warning, and - Both headlamps are visually working correctly, - It may be difficult to determine the exact cause. - Use the information in this bulletin as an aid, along with the Electronic Service Manual (ESM),...

NTB18-036 — ELECTRICAL SYSTEM

2015 - 2016 MURANO; BACK DOOR WARNING CHIME OPERATES CONSTANTLY WITH IGNITION ON IF YOU CONFIRM The back door warning chime is operating at all times with the ignition in the ON position. ACTION Replace the back door warning chime with the new one in the kit listed in the...

Showing 10 of 21 technical service bulletins.

NHTSA Investigations for the 2016 NISSAN MURANO

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NISSAN MURANO

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Other NISSAN Models

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