2012 NISSAN MURANO — Problems, Recalls & Safety Data
4/5
Safety Rating
165
Owner Complaints
1
Recall
14
Service Bulletins
0
Investigations
Overview of the 2012 NISSAN MURANO
The 2012 NISSAN MURANO has received a total of 165 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. 14 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Power Train (30 complaints), Air Bags (26 complaints), and Unknown Or Other (23 complaints).
Recalls for the 2012 NISSAN MURANO
NHTSA has recorded 1 recall for the 2012 NISSAN MURANO, potentially affecting up to 2,983 vehicles.
Recall 12V068000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
| 2,983 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 MURANO AND ROGUE VEHICLES, MANUFACTURED FROM NOVEMBER 23, 2011 THROUGH JANUARY 11, 2012. DURING ASSEMBLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WAS NOT ACTIVATED. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138,TIRE PRESSURE MONITORING SYSTEM.
Consequence: A NON-ACTIVE TPMS CANNOT WARN A DRIVER THAT A TIRE IS UNDERINFLATED. UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
Remedy: ALL OF THE AFFECTED VEHICLES ARE STILL IN DEALER INVENTORY. DEALERS HAVE BEEN INSTRUCTED TO ACTIVATE ALL OF THE TIRE PRESSURE MONITORING SYSTEMS.
View full details →Owner Complaints for the 2012 NISSAN MURANO
165 complaints have been filed with NHTSA for the 2012 NISSAN MURANO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 30 | 2 | 0 | 1 | 0 |
| Air Bags | 26 | 2 | 0 | 2 | 0 |
| Unknown Or Other | 23 | 0 | 0 | 0 | 0 |
| Engine | 13 | 0 | 1 | 0 | 0 |
| Service Brakes | 12 | 0 | 0 | 0 | 0 |
| Electrical System | 11 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 10 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 8 | 0 | 0 | 0 | 0 |
| Steering | 5 | 0 | 0 | 0 | 0 |
| Structurebody | 4 | 0 | 0 | 1 | 0 |
| Suspension | 4 | 0 | 0 | 0 | 0 |
| Seats | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemignitionanti Theftimmobilizerproximitysensor | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Equipmentelectricalradiotape Deckcd Etc | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 1 | 0 | 2 | 0 |
| Structurebodyroof And Pillars | 1 | 0 | 0 | 0 | 0 |
| Structureframe And Members | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield Wiperwasher | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While driving, vehicle just quits and all dashboard lights flash quickly and then the car stalls out and won't restart. This has happened 4 times now. Had battery replaced, alternator replaced for a 2nd time, sensor replaced. Now, I had the car towed to dealer who wanted to keep it for over the weekend to see if they could repeat the issue. My local mechanic had the same issue and he had to have it towed back to his shop also. This is a very dangerous situation, I've had to call 911 several times to provide safety while on the side of the road. My car has only 72k and is in excellent condition. I have always maintenance the vehicle since purchasing it in 2014.....I need some help with figuring out this issue. I am a disabled senior citizen on social security and that's it! Please look into this as I have run out of solutions.
When accelerating from a stop vehicle does not move, with gas pedal to the floor will slowly advance or stall. Has a battery drain somewhere also.
When accelerating from a stop vehicle does not move, with gas pedal to the floor will slowly advance or stall. Has a battery drain somewhere also.
The installation of Intoxalock for safety has caused the car to completely lose power while driving and it is safety device. The device drains the battery and causes complete interruption of an operable vehicle. This puts my safety at risk and other motorists. The component has had diagnostics and continues to cause safety issues. There are no warning signs during operation of the vehicle. The devices are often faulty and showed be removed from the market.
The rear subframe has rusted through due to road salt and made the vehicle unsafe to drive
Safety Rating for the 2012 NISSAN MURANO
The 2012 NISSAN MURANO received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2012 NISSAN MURANO
Nissan North America, Inc. has issued 14 technical service bulletins (TSBs) for the 2012 NISSAN MURANO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
P1261, P1258 Mur — EQUIPMENT
Murano Cross-Cabriolet Soft Top Voluntary Service Campaign - Expiration Notice ***** Campaign Status Update ***** Nissan launched these related Voluntary Service Campaigns in January 2012 on certain 2011-2012 Murano Cross-Cabriolet vehicles to offer customers the opportunity to have several components of the convertible top inspected and, where necessary, adjusted and/or...
NTB12-002a — EQUIPMENT
VOLUNTARY SERVICE CAMPAIGN 2011 - 2012 MURANO CROSS CABRIOLET; SOFT TOP OUTER FLAP ADJUSTMENT BOLT Voluntary Service Campaign ID # P1258 is No Longer Active. - Repair orders opened after January 24, 2019 are no longer eligible for reimbursement under Campaign ID # P1258. - Please discard previous versions of...
NTB12-003a — EQUIPMENT
VOLUNTARY SERVICE CAMPAIGN 2011 - 2012 MURANO CROSS CABRIOLET; SOFT TOP Voluntary Service Campaign ID # P1261 is No Longer Active. - Repair orders opened after January 24, 2019 are no longer eligible for reimbursement under Campaign ID # P1261. - Please discard previous versions of NTB12-003.
NTB10-029e — SUSPENSION
NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB14007B — EQUIPMENT
SERVICE INFORMATION All parts listed in this bulletin's table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for further detail.
NTB14108 — EQUIPMENT
IF YOU CONFIRM: The edge on the right side of the soft top is fraying. ACTION: 1. Inspect the link of the right side storage lid hinge for a sharp edge. 2. Use emery cloth to smooth off the edge. - Use touch-up paint to cover up any bare metal....
NTB14076 — EQUIPMENT ADAPTIVE/MOBILITY
SERVICE INFORMATION This bulletin contains the procedure to replace the folding roof lower linkage assemblies (lower links) and the folding roof upper linkage assemblies (upper links). See this bulletin for further detail.
NTB14036 — STRUCTURE:BODY:ROOF AND PILLARS
IF YOU CONFIRM The soft top has a loose fitting appearance (see example in Figure 1). - The pressure links are adjusted improperly. NOTE: The pressure links adjust the fourth bow, which is located between the skylight glass and rear window. - Figure 1a shows a soft top with proper...
NTB14037 — EQUIPMENT ADAPTIVE/MOBILITY
IF YOU CONFIRM The skylight glass, when opening the soft top, comes in contact with the rear seat?s headrests (for example, see Figure 1). - The soft top may not open any further once the skylight glass catches on the headrests. NOTE: It is normal for the headlining to contact...
NTB14037 — STRUCTURE:BODY:ROOF AND PILLARS
IF YOU CONFIRM The skylight glass, when opening the soft top, comes in contact with the rear seat?s headrests (for example, see Figure 1). - The soft top may not open any further once the skylight glass catches on the headrests. NOTE: It is normal for the headlining to contact...
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2012 NISSAN MURANO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NISSAN MURANO
- 2007 NISSAN MURANO — 897 complaints
- 2008 NISSAN MURANO — 7 complaints
- 2009 NISSAN MURANO — 803 complaints
- 2010 NISSAN MURANO — 221 complaints
- 2011 NISSAN MURANO — 188 complaints
- 2012 NISSAN MURANO (current)
- 2013 NISSAN MURANO — 88 complaints
- 2014 NISSAN MURANO — 166 complaints
- 2015 NISSAN MURANO — 262 complaints
- 2016 NISSAN MURANO — 139 complaints
- 2017 NISSAN MURANO — 151 complaints
Other NISSAN Models
- NISSAN ALTIMA — 20,037 total complaints
- NISSAN PATHFINDER — 10,111 total complaints
- NISSAN ROGUE — 9,608 total complaints
- NISSAN MAXIMA — 8,834 total complaints
- NISSAN SENTRA — 8,129 total complaints
- NISSAN VERSA — 4,436 total complaints
- NISSAN FRONTIER — 4,425 total complaints
- NISSAN TITAN — 4,412 total complaints