2015 NISSAN MURANO — Problems, Recalls & Safety Data

Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonkin Hyundai, in Gresham, Oregon, 39 days (approx. 600 miles) prior. Post-accident inspection by an independent tow operator and mechanical review revealed: *A sheared wheel stud on the failed hub, which dealership service management later admitted was "likely over-torqued" during service, leading to latent metal fatigue. * A systemic failure of wheel mounting: Lug nuts on the other three remaining wheels were found to be loose or missing. Safety Risk: This incident represents a critical safety failure. The detachment of a wheel at speed poses a life-threatening risk to the occupants and other motorists. The systemic nature of the loose hardware suggests either a failure in service procedures, a defect in the lug/stud hardware compatibility, or improper torque specifications being applied to this model. I am reporting this to ensure a record of this structural failure is maintained should it be part of a larger pattern of hardware fatigue or service negligence.

Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonkin Hyundai, in Gresham, Oregon, 39 days (approx. 600 miles) prior. Post-accident inspection by an independent tow operator and mechanical review revealed: *A sheared wheel stud on the failed hub, which dealership service management later admitted was "likely over-torqued" during service, leading to latent metal fatigue. * A systemic failure of wheel mounting: Lug nuts on the other three remaining wheels were found to be loose or missing. Safety Risk: This incident represents a critical safety failure. The detachment of a wheel at speed poses a life-threatening risk to the occupants and other motorists. The systemic nature of the loose hardware suggests either a failure in service procedures, a defect in the lug/stud hardware compatibility, or improper torque specifications being applied to this model. I am reporting this to ensure a record of this structural failure is maintained should it be part of a larger pattern of hardware fatigue or service negligence.

On Saturday, December 6, 2025 my [XXX] mother and I were driving back to my mom’s Saint Peters, Missouri home around 5:15 pm. I had just exited Missouri Highway 364 at Woodstone/Jungermann Road. I turned right onto Woodstone and heard a thud/clunk. Never heard that sound before. One hundred yards later, the 2015 Murano stopped accelerating right in the middle of the road. I put it in Park, Neutral and then Drive. Nothing. The vehicle wouldn’t go forward. It did engage in Reverse so I was able to back it to the side of road and out of the line of traffic. I again put the vehicle in Park, Neutral and then Drive. The vehicle wouldn’t go forward. I went back to the cargo area to retrieve my purse so I could access my AAA card and have the vehicle towed (first time in 50 years of driving I had to have a vehicle towed). I tried again to put the vehicle in Drive and it did engage this time and I was able to drive it the three to four miles to my mom’s house. Had the sudden loss of power happened ONE MINUTE before on the highway, the outcome would have been much different. It upsets me even now to think what could have occurred if the Murano suddenly stopped in the middle of the highway. I was in the second lane of the highway and could not get to the side of the highway. I would not be able to abandon the vehicle in the middle of the dark highway since my mom would not be able to exit it without her wheelchair and there was a high probability we would have gotten struck by other vehicles and/or caused a major pile up behind us. I took it to the local Nissan dealer and they confirmed the CVT transmission went out in the 2015 Murano with 131,000 miles. What makes me even more upset is that it is a KNOWN defect on the CVT and has been for so long. My mom and I could have been killed on the highway since the vehicle stopped in the middle of it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2015 Nissan Murano. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 80,300. It was later discovered that the mileage on Carvana was 179,690 on November 9, 2025.

The vehicle has only 55k miles , but the Front subframe bushings and front lower control arm bushings are worn out causing safety issues.