2018 NISSAN MURANO — Problems, Recalls & Safety Data
4/5
Safety Rating
168
Owner Complaints
2
Recalls
16
Service Bulletins
0
Investigations
Overview of the 2018 NISSAN MURANO
The 2018 NISSAN MURANO has received a total of 168 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 16 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (28 complaints), Service Brakes (25 complaints), and Vehicle Speed Control (23 complaints).
Recalls for the 2018 NISSAN MURANO
NHTSA has recorded 2 recalls for the 2018 NISSAN MURANO, potentially affecting up to 1,620,309 vehicles.
Recall 19V807000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
| 391,479 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake...
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669....
View full details →Recall 19V654000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 1,228,830 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up...
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI...
View full details →Owner Complaints for the 2018 NISSAN MURANO
168 complaints have been filed with NHTSA for the 2018 NISSAN MURANO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 28 | 1 | 3 | 0 | 0 |
| Service Brakes | 25 | 2 | 1 | 2 | 0 |
| Vehicle Speed Control | 23 | 0 | 0 | 0 | 0 |
| Electrical System | 21 | 0 | 2 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 9 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 8 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 7 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 7 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 6 | 0 | 0 | 0 | 0 |
| Engine | 5 | 0 | 2 | 0 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Seat Belts | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 1 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 2 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 1 | 0 | 0 |
| Structurebody | 2 | 1 | 1 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslock | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The panoramic sunroof front glass on my 2018 Nissan Murano shattered unexpectedly while I was driving on the highway. Fortunately, I had the interior sliding sunshade closed, which prevented the shattered glass from falling directly onto me. The explosion sound was extremely loud — at first, I thought there had been a collision nearby or that a tire had blown out. However, I immediately felt heat and airflow inside the car, and I could hear the shattered glass movement on top of the closed interior shade. That’s when I realized something happened to my sunroof. I immediately took the next exit and pulled over to inspect the damage. There was a large hole in the sunroof and shattered glass sitting right on the interior sliding sunshade. If the sliding interior shade had been open, the glass could have caused me serious injuries. Additionally, the shock from the explosion could easily have caused me to swerve and create a dangerous accident on the highway. I also have no way of knowing whether glass fell onto the highway or struck other vehicles, which is hazardous to others. There were no construction zones, trucks, or any visible road hazards at the time of the incident. I later learned that there is a class-action lawsuit involving Nissan panoramic sunroofs for this same issue — catastrophic glass shattering allegedly caused by the use of tempered glass — and my model and year appear to be included. I filed a claim with my insurance company, brought the vehicle to Nissan dealership, and had the sunroof replaced. Since this incident, I no longer feel safe opening the sliding sunshade at all.
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with said recall.
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with said recall.
The FCW turns off within 10 miles of driving. The FCW light clears up if the vehicle is shut off and restarted. However FCW warning comes back up and the FCW system is disabled.
During acceleration, vehicle has a jerkiness/shutter feeling throughout compartment.
Safety Rating for the 2018 NISSAN MURANO
The 2018 NISSAN MURANO received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 NISSAN MURANO
Nissan North America, Inc. has issued 16 technical service bulletins (TSBs) for the 2018 NISSAN MURANO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
NTB19-042D — FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-082E — ENGINE AND ENGINE COOLING
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-039N — POWER TRAIN
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB19-043a — POWER TRAIN
ENGINE SUPPORT TOOLS FOR CVT REMOVAL - FWD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB20-097 — POWER TRAIN
2015-2020 MURANO; ENGINE SUPPORT TOOLS FOR CVT REMOVAL - AWD SERVICE INFORMATION The Engine Support Tool and Engine Support Bracket are now available to allow the CVT to be removed from the Applied Vehicles, without removing the engine (Figure 1). The service procedure for using these tools is located in...
NTB17-039i — POWER TRAIN
PATHFINDER, ALTIMA, MAXIMA, MURANO AND QUEST; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB20-014 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT DOOR GLASS MOVES SLOWLY IF YOU CONFIRM When raising or lowering the front left or front right door glass, it moves slower than the door glass on the other side, or moves slower when compared to a known good vehicle. ACTION 1. Replace the front door glass run rubber...
NTB20-011 — EQUIPMENT
2015-2020 MURANO; CARPET PULLED OUT FROM UNDER INNER KICKING PLATE IF YOU CONFIRM The carpet is pulling out from under the driver side front, passenger side front or the passenger side rear inner kicking plates (See Figure 1 for example). ACTION Add foam padding to the floor spacer plate near...
NTB19-115a — ENGINE AND ENGINE COOLING
VOLUNTARY EMISSIONS SERVICE CAMPAIGN VEHICLES REGISTERED IN CALIFORNIA; ENGINE CONTROL MODULE INTRODUCTION Nissan is conducting this voluntary emissions service campaign on certain specific model year Nissan vehicles (see APPLIED VEHICLES) registered in the state of California. The engine control module (ECM) will be inspected, and reprogrammed if applicable. This service...
NTB14-012e — ENGINE AND ENGINE COOLING
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Showing 10 of 16 technical service bulletins.
NHTSA Investigations for the 2018 NISSAN MURANO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NISSAN MURANO
- 2013 NISSAN MURANO — 88 complaints
- 2014 NISSAN MURANO — 166 complaints
- 2015 NISSAN MURANO — 262 complaints
- 2016 NISSAN MURANO — 139 complaints
- 2017 NISSAN MURANO — 151 complaints
- 2018 NISSAN MURANO (current)
- 2019 NISSAN MURANO — 53 complaints
- 2020 NISSAN MURANO — 58 complaints
- 2021 NISSAN MURANO — 18 complaints
- 2022 NISSAN MURANO — 5 complaints
- 2023 NISSAN MURANO — 9 complaints
Other NISSAN Models
- NISSAN ALTIMA — 20,037 total complaints
- NISSAN PATHFINDER — 10,111 total complaints
- NISSAN ROGUE — 9,608 total complaints
- NISSAN MAXIMA — 8,834 total complaints
- NISSAN SENTRA — 8,129 total complaints
- NISSAN VERSA — 4,436 total complaints
- NISSAN FRONTIER — 4,425 total complaints
- NISSAN TITAN — 4,412 total complaints