2018 NISSAN MURANO Visibilitywiper Problems

System: Exterior Lighting / Visibility / Unknown or Other VIN: [XXX] Mileage: Approx. 93,500 Date: October 2024 Issue: After a service visit, my headlights became excessively bright and misaligned. The windshield also began reflecting light in distorted ways, especially at night or in rain. I now experience glare, light flickering, and visibility interference. This makes night driving unsafe and was not present before the dealership visit. I believe the components may have been altered or coated without my knowledge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During the heat in summer 2023 a clip placed in the sunroof melted and resulted in the sun roof not opening any longer. According to the Nissan dealership they have seen several of these and this should be a recall. A consumer has no ability to rectify this nor keep it from happening.

ABOUT 2 MONTHS AGO, THE DISPLAY WINDOW SHOWING AUDIO SELECTIONS, REARVIEW CAMERA, NAVIGATION, ETC. BEGAN RAPIDLY JUMPING BACK AND FORTH FROM SCREEN TO SCREEN. NOTHING I DID, AFFECTED IT, THUS I WASN'T ABLE TO CHANGE CHANNELS OR GET FULL VIEW WHEN BACKING UP. WHEN IN REVERSE, 2 LINES OF TEXT WERE DISPLAYED, BLOCKING THE CAMERA VIEW. ONE SAID, "DISPLAY SETTINGS", BUT WHEN I PRESSED IT, NOTHING HAPPENED. UPON STARTING THE CAR, THE TIME VARIES AS TO WHEN THE IRREGULARITIES BEGIN. SOMETIMES IT STARTS IMMEDIATELY, BUT OTHER TIMES IT MAY APPEAR NORMAL FOR A FEW MINUTES AND THEN START. BUT ONCE IT STARTS, IT DOESN'T STOP UNTIL THE VEHICLE IS TURNED OFF. IT SEEMS TO BE AN ELECTRICAL ISSUE SINCE NOTHING I'VE TRIED REMEDIES IT. IN THE "WHEN DID THIS HAPPEN" SECTION BELOW, I WILL PUT THE APPROXIMATE DATE THE ISSUE STARTED, BUT AS I SAID, IT IS A CONTINUOUS PROBLEM.

SUNLIGHT REFLECTS OFF A RIDGE NEAR THE BACK OF THE HOOD DIRECTLY INTO THE DRIVER'S EYES.

I WAS DRIVING AROUND 50 MILES AN HOUR, HEARD A SMALL POP SOUND THEN MY SUNROOF EXPLODED. GLASS RAINED DOWN ON ME CAUSING ME TO SWERVE AND ALMOST WRECK. I WAS ON THE HIGHWAY AT THE TIME WITH NO VEHICLE IN FRONT OF ME.

SUNROOF EXPLODED. DRIVING ON THE HIGHWAY AND THE SUNROOF SUDDENLY SHATTERED AND GLASS SHOWERED THE INTERIOR OF THE VEHICLE. THIS WAS NOT CAUSED BY IMPACT WITH AN OBJECT. THERE WERE NO OVERPASSES, NEARBY TREES, OPEN TRUCKS, OR OTHER LIKELY SOURCES OF DEBRIS. THE ROAD AND WEATHER CONDITIONS WERE EXCELLENT (SUNNY, HIGH 70S). THIS DEFECT PRESENTED A SIGNIFICANT SAFETY ISSUE.

SILVER BORDER AROUND SIDE AIR VENTS REFLECTS STRONGLY IN THE SIDE WINDOW AND OBSCURES THE VIEW IN THE SIDEVIEW MIRRORS. THIS IS A SAFETY ISSUE AS IT COULD OBSCURE THE VIEW OF A BICYCLE OR MOTORCYCLE AND A BLACK VENT BORDER SHOULD BE PROVIDED TO RESOLVE THIS ISSUE.