NHTSA Complaint #11387111 — 2018 NISSAN MURANO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11387111
Vehicle 2018 NISSAN MURANO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 52,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

ABOUT 2 MONTHS AGO, THE DISPLAY WINDOW SHOWING AUDIO SELECTIONS, REARVIEW CAMERA, NAVIGATION, ETC. BEGAN RAPIDLY JUMPING BACK AND FORTH FROM SCREEN TO SCREEN. NOTHING I DID, AFFECTED IT, THUS I WASN'T ABLE TO CHANGE CHANNELS OR GET FULL VIEW WHEN BACKING UP. WHEN IN REVERSE, 2 LINES OF TEXT WERE DISPLAYED, BLOCKING THE CAMERA VIEW. ONE SAID, "DISPLAY SETTINGS", BUT WHEN I PRESSED IT, NOTHING HAPPENED. UPON STARTING THE CAR, THE TIME VARIES AS TO WHEN THE IRREGULARITIES BEGIN. SOMETIMES IT STARTS IMMEDIATELY, BUT OTHER TIMES IT MAY APPEAR NORMAL FOR A FEW MINUTES AND THEN START. BUT ONCE IT STARTS, IT DOESN'T STOP UNTIL THE VEHICLE IS TURNED OFF. IT SEEMS TO BE AN ELECTRICAL ISSUE SINCE NOTHING I'VE TRIED REMEDIES IT. IN THE "WHEN DID THIS HAPPEN" SECTION BELOW, I WILL PUT THE APPROXIMATE DATE THE ISSUE STARTED, BUT AS I SAID, IT IS A CONTINUOUS PROBLEM.

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