2023 NISSAN MURANO — Problems, Recalls & Safety Data
5/5
Safety Rating
9
Owner Complaints
0
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2023 NISSAN MURANO
The 2023 NISSAN MURANO has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 2 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Service Brakes (3 complaints), Unknown Or Other (2 complaints), and Forward Collision Avoidance Automatic Emergency Braking (1 complaint).
Recalls for the 2023 NISSAN MURANO
There are no recalls on file with NHTSA for the 2023 NISSAN MURANO. No Active Recalls
Owner Complaints for the 2023 NISSAN MURANO
9 complaints have been filed with NHTSA for the 2023 NISSAN MURANO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 3 | 2 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2023 Nissan Murano. The contact stated that while driving at approximately 20 MPH, as he was slowing down for a traffic signal, the vehicle in front of him made a sudden stop. The contact stated that he was about 2 car lengths behind the rear of the other vehicle, and he depressed the brake pedal hard. The contact stated that the pedal went to the floorboard. The contact stated that his vehicle stopped when it crashed into the rear end of the vehicle in front. The contact stated that the vehicle had a tow hitch, which damaged the front grill and damaged the radiator of his vehicle. The contact stated that the hood had also been deformed from the crash. The contact stated no warning light was illuminated. The contact and the other driver were not injured. The contact stated that both vehicles were able to drive away from the accident. The contact stated that the police had arrived and filed a report. The contact stated that he drove the vehicle to a collision repair shop but had not had the brakes diagnosed. The manufacturer was not informed of the failure. The failure mileage was unknown.
My lift gate window shattered while the car was sitting in my driveway with no one near it.
I WAS DRIVING ABOUT 20 MILES AN HOUR NO CARS INFRONT OF ME AND NONE BEHIND ME, THEN ALL OF A SUDDEN, THE FORWARD COLLISION WARNING WENT ON FLASHING RED ON MY DASH AND MY CAR WAS AUTOMATICALLY BRAKING FOR NO REASON. YES, ITS AVAILABLE FOR INSPECTION, MY SAFETY WAS PUT AT RISK IF THERE WAS ANOTHER CAR BEHIND, THEY COULD HAVE WRECKED INTO ME. I HAVE NOT TAKEN MY CAR TO THE DEALERSHIP. THERE WERE NO OTHER WARNING LIGHTS ON PRIOR TO THE FAILURE.
I WAS DRIVING ABOUT 20 MILES AN HOUR NO CARS INFRONT OF ME AND NONE BEHIND ME, THEN ALL OF A SUDDEN, THE FORWARD COLLISION WARNING WENT ON FLASHING RED ON MY DASH AND MY CAR WAS AUTOMATICALLY BRAKING FOR NO REASON. YES, ITS AVAILABLE FOR INSPECTION, MY SAFETY WAS PUT AT RISK IF THERE WAS ANOTHER CAR BEHIND, THEY COULD HAVE WRECKED INTO ME. I HAVE NOT TAKEN MY CAR TO THE DEALERSHIP. THERE WERE NO OTHER WARNING LIGHTS ON PRIOR TO THE FAILURE.
I purchased a 2023 Nissan Murano from Sunset Kia in Auburn, Washington. The vehicle was listed online with 37,334 miles and this was the mileage discussed throughout the sales process. However, after finalizing the paperwork and taking possession of the vehicle, I noticed that the actual mileage on the odometer was over 42,500 miles—more than 5,000 miles higher than advertised. I contacted the dealership immediately. They told me the discrepancy was due to a sales manager driving the vehicle during the time it was listed and that they "forgot to update" the mileage in the online listing. This explanation raises concern for me, as I believe I was misled during the transaction. If the odometer disclosure form and the listing did not reflect the true mileage, this may constitute odometer fraud or at least a violation of federal and state disclosure laws. I am requesting that this situation be investigated. I have documentation including screenshots of the original listing and text message communication with the dealership confirming the listed mileage.
Safety Rating for the 2023 NISSAN MURANO
The 2023 NISSAN MURANO received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 NISSAN MURANO
Nissan North America, Inc. has issued 2 technical service bulletins (TSBs) for the 2023 NISSAN MURANO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PC963 2023 Muran — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
HVAC Pipe Inspection *****Dealer Announcement***** Nissan is conducting a dealer inventory Quality Action to inspect the HVAC pipe, and if necessary replace the high-pressure flexible hose on specific MY2023 Nissan Murano vehicles identified in Service Comm and National Service History â Open Campaigns. Due to a supplier issue that has...
REV1 PC963 2023 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HVAC Pipe Inspection *****Dealer Announcement***** Nissan is conducting a dealer inventory Quality Action to inspect the HVAC pipe, and if necessary replace the high-pressure flexible hose on specific MY2023 Nissan Murano vehicles identified in Service Comm and National Service History â Open Campaigns. Due to a supplier issue that has...
NHTSA Investigations for the 2023 NISSAN MURANO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NISSAN MURANO
- 2018 NISSAN MURANO — 168 complaints
- 2019 NISSAN MURANO — 53 complaints
- 2020 NISSAN MURANO — 58 complaints
- 2021 NISSAN MURANO — 18 complaints
- 2022 NISSAN MURANO — 5 complaints
- 2023 NISSAN MURANO (current)
- 2024 NISSAN MURANO — 5 complaints
- 2025 NISSAN MURANO — 20 complaints
- 2026 NISSAN MURANO — 2 complaints
Other NISSAN Models
- NISSAN ALTIMA — 20,037 total complaints
- NISSAN PATHFINDER — 10,111 total complaints
- NISSAN ROGUE — 9,608 total complaints
- NISSAN MAXIMA — 8,834 total complaints
- NISSAN SENTRA — 8,129 total complaints
- NISSAN VERSA — 4,436 total complaints
- NISSAN FRONTIER — 4,425 total complaints
- NISSAN TITAN — 4,412 total complaints