2013 NISSAN MURANO — Problems, Recalls & Safety Data
4/5
Safety Rating
88
Owner Complaints
1
Recall
4
Service Bulletins
0
Investigations
Overview of the 2013 NISSAN MURANO
The 2013 NISSAN MURANO has received a total of 88 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS. 4 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Power Train (13 complaints), Unknown Or Other (12 complaints), and Electrical System (11 complaints).
Recalls for the 2013 NISSAN MURANO
NHTSA has recorded 1 recall for the 2013 NISSAN MURANO, potentially affecting up to 56,766 vehicles.
Recall 17V184000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 56,766 vehicles affected
Defect: Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
Consequence: If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.
Remedy: Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
View full details →Owner Complaints for the 2013 NISSAN MURANO
88 complaints have been filed with NHTSA for the 2013 NISSAN MURANO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 13 | 1 | 1 | 1 | 0 |
| Unknown Or Other | 12 | 0 | 0 | 0 | 0 |
| Electrical System | 11 | 0 | 0 | 0 | 0 |
| Steering | 11 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 10 | 0 | 0 | 0 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Seat Belts | 3 | 1 | 1 | 1 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Seats | 1 | 1 | 1 | 1 | 0 |
| Structurebodyhatchbackliftgate | 1 | 0 | 0 | 0 | 0 |
| Structureinterior Panelssun Visor | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor had detached and was hanging down, blocking the visibility of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
Paint peeling off in spots all over vehicle. Vehicle was never in a collision or adulterated in anyway.
PLLEASE PROVIDE ME INFORMATION ABOUT TRANSMISSION RECALL
The contact owns a 2013 Nissan Murano. The contact stated that while driving 30 MPH, the air bag warning light was blinking. The contact stated that the failure was related to NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was taken to the local dealer where it was diagnosed and determined that the occupant sensor module had cause the failure and recommended that the seat frame be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed that the VIN was not under recall. The failure mileage was approximately 94,500.
The air bag light started blinking. We took the car to our local Nisan dealership. We had to pay $220.77 just to have them look at it. They said there was an occupant sensor unit malfunction and it needed the bottom seat pad replaced. We were then told “that it is discontinued “! We are left with an air bag that doesn’t work, and a blinking air bag warning sign that constantly reminds us of the danger we are in. I am frightened to death to drive the car and angry that it cost $220.77 for nothing. When I asked what I could do - they said “You can trade it in and buy a new Nisan”! We will never buy another Nisan!! Can you help?
Safety Rating for the 2013 NISSAN MURANO
The 2013 NISSAN MURANO received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 NISSAN MURANO
Nissan North America, Inc. has issued 4 technical service bulletins (TSBs) for the 2013 NISSAN MURANO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
NTB14076 — STRUCTURE:BODY:ROOF AND PILLARS
SERVICE INFORMATION This bulletin contains the procedure to replace the folding roof lower linkage assemblies (lower links) and the folding roof upper linkage assemblies (upper links). See this bulletin for further detail.
NTB14036 — EQUIPMENT ADAPTIVE/MOBILITY
IF YOU CONFIRM The soft top has a loose fitting appearance (see example in Figure 1). - The pressure links are adjusted improperly. NOTE: The pressure links adjust the fourth bow, which is located between the skylight glass and rear window. - Figure 1a shows a soft top with proper...
NTB14037 — VISIBILITY:GLASS, SIDE/REAR
IF YOU CONFIRM The skylight glass, when opening the soft top, comes in contact with the rear seat?s headrests (for example, see Figure 1). - The soft top may not open any further once the skylight glass catches on the headrests. NOTE: It is normal for the headlining to contact...
NTB13074 — AIR BAGS
SERVICE INFORMATION: If the BCM in an Applied Vehicle is replaced for any reason and not configured correctly, the following issue may occur - When the driver door is opened, the convertible top opens. When replacing a BCM, make sure to - Follow information in the appropriate Service Manual -...
NHTSA Investigations for the 2013 NISSAN MURANO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NISSAN MURANO
- 2008 NISSAN MURANO — 7 complaints
- 2009 NISSAN MURANO — 803 complaints
- 2010 NISSAN MURANO — 221 complaints
- 2011 NISSAN MURANO — 188 complaints
- 2012 NISSAN MURANO — 165 complaints
- 2013 NISSAN MURANO (current)
- 2014 NISSAN MURANO — 166 complaints
- 2015 NISSAN MURANO — 262 complaints
- 2016 NISSAN MURANO — 139 complaints
- 2017 NISSAN MURANO — 151 complaints
- 2018 NISSAN MURANO — 168 complaints
Other NISSAN Models
- NISSAN ALTIMA — 20,037 total complaints
- NISSAN PATHFINDER — 10,111 total complaints
- NISSAN ROGUE — 9,608 total complaints
- NISSAN MAXIMA — 8,834 total complaints
- NISSAN SENTRA — 8,129 total complaints
- NISSAN VERSA — 4,436 total complaints
- NISSAN FRONTIER — 4,425 total complaints
- NISSAN TITAN — 4,412 total complaints