2016 NISSAN MURANO Forward Collision Avoidance Automatic Emergency Braking Problems

The contact owns a 2016 Nissan Murano. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced phantom braking. The failure resulted in another vehicle rear-ending his vehicle in a collision. The air bags did not deploy. The contact’s wife did not sustain any injuries and medical attention was not received. No police report was filed. The contact’s wife was able to drive away from the collision site. The vehicle was taken to the dealer, and the dealer informed the contact that they would reset the error code and clean the camera. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,607.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.