NHTSA Complaint #11687054 — 2016 NISSAN MURANO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11687054
Vehicle 2016 NISSAN MURANO
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I am reporting a serious intermittent safety issue with my 2016 Nissan Murano, which I recently purchased from a private seller. On multiple occasions, the vehicle suddenly stops accelerating after driving for approximately 20–30 minutes, including multiple local stops. When this occurs, the engine continues to run, but the car becomes completely unresponsive to throttle input and cannot be moved, even when placed into gear. This has happened in live traffic situations, posing a clear risk to safety. In each instance, after the car sits for a period of time or is connected to an external battery charger, it eventually restarts and operates normally—until the issue repeats. There are no warning lights or messages on the dashboard, and no diagnostic trouble codes are stored in the system. I brought the vehicle to an authorized Nissan dealership, where it remained for over a month. They reported being unable to reproduce the issue and could not identify any mechanical or electrical faults. The alternator tested fine, and they returned the vehicle to me with no repairs or resolution. Since that time, the issue has occurred again. I believe this may involve: A low-voltage electrical problem, possibly a blown fusible link or intermittent charging system failure A bad ground or wiring fault affecting the ECM, TCM, or fuel pump A voltage-sensitive sensor or relay malfunction that fails under heat or load but does not log a fault A condition causing the CVT transmission to disengage due to insufficient power This issue has rendered the vehicle dangerous and unreliable, especially since it fails with no warning and then unpredictably recovers. I am filing this complaint in hopes that NHTSA will investigate this failure pattern, which appears to be consistent with known Nissan electrical and CVT system complaints in other model years. If this is a known defect, Nissan should be held accountable for providing a resolution, even outside of warranty.

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