NHTSA Complaint #11672137 — 2016 NISSAN MURANO

I have been experiencing complete driving failure with my 2016 Nissan Murano. It shutdowns randomly without any warning well driving in traffic. I have already experienced being put in a crash risk three times. I have been trying to work with the dealer for almost 2 months now, only to receive my SUV with the same issue. I am terrified to be forced to put my children in such a high risk automobile as this is supposed to be our reliable transportation. I am highly disappointed and uncomfortable with the dealership stating repeatedly they don’t know what’s wrong with my vehicle as they are no codes to factually state the real issue. In the process I am being told I need to pay for highly priced repair guesses or problems that have been generated in their care trying to figure things out. The vehicle has even stopped on them while driving. After driving off their lot twice only to be stranded and put in a crash risk I am not comfortable with being rushed to pick up this vehicle without total safety concerns being addressed. Nissan has not addressed my concerns about their vehicles having recalls about this same issues, only stating it doesn’t show up for my vin# Well why am I having the same exact problem? The safety risks of the vehicle failing in the mist of traffic with absolutely no warning is a huge life threatening risk and shouldn’t be of the hardship of my family as I immediately had it towed to the dealership to assure safety for all. I purchased what I thought would be a safer longevity vehicle to transport my children. I am really having a difficult time with understanding of my concerns are of top priority. As I do appreciate being given a rental while they try a figure it out. My major concerns are being given the vehicle back at the same exact safety issues or worse. Please your cooperation in assistance in this matter is greatly appreciated