2013 NISSAN ALTIMA Suspension Problems

Heard a loud pop noise from the rear of the car while backing up, steering was unstable while driving. Looked under the car and discover the right rear control arm is broken.

Both of my rear lower control arms on my 2013 Nissan ALTIMA sedan have rusted thru and cracked. It has been reported on Nissan Service Campaign P9324, dated October 25, 2019. Unfortunately, I have been told my VIN is not included in the P9324 campaign. But both of my lower control arms are rusted through and cracked and I do live in New Hampshire, one of the salt states listed in the campaign. My car is at the dealer and I have been told that I cannot drive it anymore until it has been repaired.

Front end suspension need replacing confirmed by Nissan Dealership when rear suspension recall was done. Loud noise when in reverse or backing out with or without acceleration, transmission mount defect.

When I was driving on the road my rear control arm broke. I didn’t realize at first what was actually broken until I looked under the car later on and it looked like my control arm eroded over time and just snapped my wheel was shaking so bad my vertigo started. I do have a recall on the lower suspension link. As well as two other things that are not shown here. ALTIMA HOOD LATCH NTB21-055 ALTIMA LOWER LINK NTB19-082 ALT RGE CVT P0776 NTB16-121

The contact owns a 2013 Nissan Altima. The contact stated that the dealer had previously repaired the vehicle under Voluntary Service Campaign: P9324 (Rear Lower Link); however, the failure recurred after the repair. The contact stated that while driving at an undisclosed speed, the steering wheel became loose. The contact experienced a loss of vehicle control, causing the vehicle to sway from left to right. Additionally, there was a knocking sound coming from the rear of the vehicle while driving. The vehicle was taken back to the dealer, but no cause of failure was found. The vehicle was then taken to several independent mechanics who replaced the U-joint, steering column, calipers, shocks, and rear brakes, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.

Nissan needs to do a recall on their rear suspensions. My 2013 Nissan Altima suspension has had some issue AFTER Nissan service bulletin for rear suspension was checked. I believe that the service bulletin that Nissan “did” or “checked“ was replaced with the same faulty parts or not checked correctly. Giving the same issue with the suspension. Prior to the rear suspension bulletin services, l had a control arm snap in half while driving. There was no knocking/ clunking sounds. Just one day it snapped and broke. While my car was being serviced to be fixed, it was at this time I was informed about the rear suspension links. After leaving Nissan that day, my car has STILL not been right to drive. Loose sterling , pulling, drifting- making it impossible to control vehicle. The rear suspension- links/ control arm/ ball joints need to be recalled and replaced.

Rear suspension control arm broke while making a turn. Heard a loud snap, couldn't see anything wrong so I proceeded to turn onto the road, heard what sounded like a blowout and felt like the tire was about to come off. After looking it up, I see that this to be common with 2013 so I called Nissan to find out if a recall was ever issued and it has not been which is very concerning. This happened when I was traveling less than 10 mph, pulling away from my home.

Upon driving, the Left control arm snapped in two. The car veered to the left but I was able to regain control fortunately. Ten minutes prior I had been on a major highway. Results may have been different in that regard. Firestone Complete Auto Care assessed it and quoted me up to $600.00 for repair. I researched the Control Issue only to discover that this was a common problem on 2013 Nissan Altimas. There were beyond numerous complaints in USA and Canada, and over a quarter million Altimas were repaired for this defect. My mechanic told me that the Right Control Arm had already been repaired prior to myself purchasing the vehicle in 2016, but the Left control Arm was not repaired. Apparently there was simply a "Campaign" regarding this defect and it was never considered a recall. I am wondering if there can be some reimbersement for the $673.51...

Front lower control arm bushings appear worn out with progressive clunking and severe shaking leading to unstable steering and unevenly worn tires

I bought this car and the light bulb is replaced. It is the actual halo type plastic head lights that are defected. If I take to dealer can they fix it. I saw issues with the same thing on the Internet.

The contact owns a 2013 Nissan Altima. The contact stated while driving 50 MPH, the passenger’s side rear wheel started wobbling, causing the contact to lose control of the vehicle. The contact stated that there was an abnormal sound while experiencing the failure. The contact pulled over and waited for a tow - lucky he moved tow lanes to the shoulder without issue. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear upper control arm had fractured. The vehicle was repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was 118,000.

The contact owns a 2013 Nissan Altima. The contact stated that while reversing, there was a banging sound coming from the rear of the vehicle. Later, while driving the traction control warning light illuminated, and the rear of the vehicle became unstable. After parking the vehicle, the contact discovered that the vehicle was tilted towards the driver's side. The vehicle was towed to the local mechanic who determined that the rear control arm had fractured and needed to be replaced. The vehicle was not yet repaired. The local dealer was not contacted. The failure mileage was 158,000.

The contact owns a 2013 Nissan Altima. The contact stated while driving 30 MPH, the passenger’s side rear wheel started wobbling, causing the contact to lose control of the vehicle. The contact stated that there was an abnormal sound while experiencing the failure. The contact pulled over safely and then drove back to the residence. There was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the passenger’s side rear toe link had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the VIN was not under recall. The failure mileage was 143,000.

The rear sub frame is broken (rusted completely) on the passenger side rear. I had a sudden flat tire and took it in to have a new tire put on and the tire company showed me that the tire issue was due to the sub frame being broken.

Rear lower control arm broke as was backing into the garage. Traction control light was turned on on the dash.

The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 15 MPH, the vehicle veered to the right. The contact steered to the left and kept turning the steering wheel to the left in to bring the vehicle back into a straight lane. The contact stated that the traction control warning light was illuminated. The contact was able to drive back to the residence and had the vehicle towed to an independent mechanic. The mechanic diagnosed that the passenger’s side rear lower control arm had sheared off and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Action Number: EA19002 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

The Passenger side Rear Lower Control Arm broke in half while driving down the road. There were no potholes or rough road conditions present when failure occurred. The failure caused instant loss of stability of the vehicle, but luckily did not result in an accident. Where was no warning before the failure occurred. The event occurred in Iowa. There is currently a Nissan Service Campaign (P9324) to replace this component. It is the correct vehicle, a 2013 Nissan Altima, and occurred in a covered state (Iowa). I opened an inquiry with Nissan Customer Care (Case 48827935), but was told my vehicle was not covered. The explanation given was that not all 2013 Nissan Altimas are covered, and it was likely the lower control arm date code or vehicle build location was outside the scope of the Service Campaign. I would ask that the NTHSB and Nissan review the data for...

While driving on a highway at approximately 65 mph the car seemed to lose traction and the slip indicator light appeared. Once able to safely look at the vehicle it was noticed the rear wheels were not aligned and the lower rear control arm had snapped.

.

Rear passenger suspension arm broke while driving from what looks to be corrosion. Was able to make it safely due to 1 bolt holding in place the car is not drivable. Had I kept driving the whole wheel would have came off causing an accident .

While driving on the highway the car started to lose control. Car shop said control link on driver side broke and the one on the passenger side was cracked and they replace both. I took the old parts e Incident (0)to the dealership they said it was a recall.

While driving my 2013 Nissan Altima on the highway I heard a real loud bang so I got off the nearest exit to check out the car. Upon looking under the rear passenger side of the car I noticed that the lower control arm broke off. I was able to get the car home, but cannot drive it. Doing a little research, I found this is common on 2013-2019 Altima models. I feel this is a major safety concern and should be looked into further.

With only 99 k miles my lower rear control arm broke while I was driving the vehicle and the rear tire began flopping around. Had I been driving faster at the time it's possible that my spouse and I could have died in an accident or have be extremely injured. Dealer lied and said that there was a recall and that I should have received a letter in the mail. I never received a letter. And it looks like there is only a service campaign for the issue.

- The passenger rear lower suspension link became corrode and separated at the bushing joint area. The car is available for inspection. - Loss of control as the back of the car started moving from side to side and off the side of the road. - Nissan opened a case# [XXX] and noted that my car is not covered by issued service bulletin (P9324) and recommends that I get it repaired. - This happen without warning, I feel lucky that nobody was seriously hurt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear subframe is rusted out and has holes in it. Yes it is avaialble for inspection. How was your safety or the safety of others put at risk? Loss of control and not safe to drive with a broken rear subframe. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Gandrud Nissan in Green Bay, WI has inspected it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No symptoms prior to the failure and then top of driver side rear tire pointing inward to the car. This seems to be a common issue from others with the same 2013 Nissan Altima in areas with road salt usage. The vehicle is 9 years old and has...

The contact owns a 2013 Nissan Altima. The contact stated that while his son was driving at 35 MPH, he noticed that the rear passenger's side tire was not rolling smoothly. The contact stated that upon arriving at his destination and parking the vehicle, his son noticed that the rear passenger's side tire was pushed in. The contact's son was able to drive the vehicle to his residence. The contact stated upon inspecting the subframe, he noticed that the subframe was severely corroded and an unknown part had detached. The vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger's side lower control arm assembly was fractured due to severe corrosion and the rear driver's side lower control arm was severely corroded. The independent mechanic replaced the rear passenger's side lower control arm. The dealer was notified of the failure and informed the contact that...

The rear suspension lower links on my 2013 Nissan Altima corroded and broke away from the joints on both sides. The rear passenger was affected in July 2022 and the rear driver side was affected in October 2022. Both incidents happened as I was backing out of my drive-way and the rear lower links literally snapped and broke away from the vehicle. After my Altima was at the body shop for the second time to replace the driver rear suspension lower link, we discovered a Campaign by Nissan that was entitled "Altima Rear Lower Link" and it affected 2013 Nissan Altima's (which we had) and the campaign went on to indicate that this was in states with high road salt usage. We live in Iowa so that covered our state for high road salt usage and the campaign went on to say that under severe corrosion conditions, one of the...

THE STEERING WHEEL WAS PULLING TO ONE SIDE AS I DROVE TO WORK. AFTER I PARKED MY CAR I PUT IT IN REVERSE AND SOMETHING FELL OUT OF THE BOTTOM OF THE CAR. THE REAR LOWER LINK HAD BROKEN IN HALF AND THE CAR WAS NOT DRIVABLE. THE TIRES BENT IN. THE CAR WAS THEN TOWED TO UNIVERSAL NISSAN. THIS WAS A RECALL AND NISSAN WANTS TO CHARGE ME FOR PARTS AND LABOR.

Rear Suspension Control Arm Failed while operating the vehicle, resulting in the car swerving and becoming temporarily uncontrollable. No accident resulted, but had a car been in the lane adjacent to mine, there certainly would have been a collision. I am grateful this did not occur on the highway at higher speeds. Mechanics found that the right rear suspension control arm failed and was heavily corroded. The left rear suspension control arm was also highly corroded and had stress fractures, requiring replacement. See attached photos. I will request that the mechanics save the parts for inspection by the NHTSA. No potholes or curbs were hit, and this suddenly happened while driving on a well paved road in Virginia. The car has 95,430 miles on it, and has been parked indoors for the past 5 years, and largely driven in the Northern Virginia and D.C. Metro Area. There were no warnings...

Please include with our complaint: ODI 11469244 On June 8, 2022 one of our rear lower suspension links broke and left my husband on the side of the road two weeks ago. After having it towed home we learned about service campaign P9324. Sevice campaign P9324 states “certain Nissan Altima vehicles currently or previously registered in specific U.S. states with high road salt usage for model year 2013 and model years 2013-2014 in Canada are potentially affected”. Illinois is considered high-users of road salt. Called the dealership and he confirmed that all parts and labor would be covered. We then had our vehicle towed to the dealership on June 9, 2022. Within an hour, the service department called and stated our VIN was not covered. Brad Brees, the service manager can be reached at (815) 633- 3460. He will be able to confirm our situation and he agreed that this...

The contact owns a 2013 Nissan Altima. The contact stated while driving 45 MPH, the vehicle started shaking and the rear passenger’s side lowered. The contact was able to pull over and he noticed that the rear lower suspension had separated at the bushing joint. The vehicle was towed to the dealer for diagnostic testing. The contact was informed that the lower link needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was informed that the VIN was not included in TSB: P9324. The failure mileage was 140,000.

The contact owns a 2013 Nissan Altima. The contact stated while driving approximately 60 MPH, the vehicle was vibrating. There was no warning light illuminated. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the control arms and rear suspension needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

My 2013 Altima rear control arm broke as my daughter pulled into our driveway. Nissan dealership says my VIN does not have a recall on this part. Very very dangerous

The contact owns a 2013 Nissan Altima. The contact stated while driving 55 MPH, the vehicle jerked to the right with the traction control warning light illuminated. Upon inspection, the contact discovered that the rear passenger’s side tire was tilted in. Due to the failure, the contact called a tow truck and it was discovered that the rear control arm had corroded. The vehicle was towed to an independent mechanic who linked the failure NHTSA Campaign Number: 12V494000 (Steering, Suspension) and referred her to the dealer for assistance. The contact called the dealer and was informed that the VIN was not included in the recall. The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.

Daughter was driving car, severe shake so she pulled over on the side of the road and called me. I got the car home and noticed the rear driver side wheel was misaligned and had a 45degree lean. I jacked the car up and noticed a rusted broken lower control arm. I began to research this part and noticed nissan had a recall for this on all 2013 model. Nissan P9324, you can see my control arm broke in the exact area as the recall control arms. I contacted Bussam nissan in my area and they stated that yes there was a recall for this year but they are not sure why it is not attached to my vin. My daughter couldve really been seriously injured and the car is not safe. I am only asking nissan to replace the proven defective part. I own a 2005 and 2007 altima...

While driving through a residential street at 20 mph, the rear driver side control arm of my 2013 altima broke off suddenly. I was lucky that I wasn't on a freeway when this happened. The vehicle has been towed to a nearby mechanic, and I'm waiting to hear back about the mechanic's assessment.

I took my car in for an alignment and the mechanic discovered excessive and sever corrosion on the lower suspension link in the rear, the corrosion is so bad that the entire subframe is holding on by a corroded approximately 1/2 inch section, one bump and the entire rear end of the vehicle will fall off. This car is less than 10 years old, has 80,000 miles on it and is for the most part kept in a garage. The corrosion is so bad that the car has been deemed unsafe to drive. Individuals who are experts in automotive parts have indicated that the corrosion that has occurred would be expected for a car that is over 50 years old and has been sitting in water or subjected to extreme use of salt/water/road chemicals to corrode to the degree that this entire unit is showing. I found that Nissan has...

On the morning of Thursday January 13th I pulled in my place of employment which had a small pot hole at the entrance. Upon entering the parking lot I hit that hole and noticed that my car had a bit of a sway, but did not understand what the issue was. After working 8 hours I was going to leave and noticed the same issue with the vehicle. I then exited my car to inspect my tires thinking I had a flat. Upon further inspection I noticed that my fender well was sitting on top of my tire. I then looked under my car to confirm that the lower linkage arm for the passengers rear tire had sheared from the subframe. The car at that time was un-drivable so I called a tow truck to transport it to a Nissan dealership. On January 14th I received my diagnosis report that...

I have a 2013 Nissan Altima. I have always had my car serviced by a Nissan dealership. I recently had my serpentine belt replaced and when the multi point inspection was conducted the tech found discovered the rear control arm is rusted, cracked and close to breaking apart. I was told by another Nissan dealership that an service campaign was out in reference to that same part, he put my VIN and said my car is not apart of that campaign. I purchased the part so that my dealership could do the repair. The Campaign is for (certain) 2013 and 2014 Altima's. Rear lower link salt states. I live in Illinois which is one of the salt states and have the corrosion and rust. Campaign is P9324. I contacted Nissan Corporate office and they issued a case #. This is a huge safety issue and Nissan should fix this issue....

The contact owns a 2013 Nissan Altima. The contact stated while parking the vehicle, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated when exiting the vehicle, he noticed that the rear driver’s side tire was slanted. The contact stated while inspecting under the vehicle, he noticed the rear lower control arm was disengaged. The vehicle was not drivable. The contact went to the local dealer and showed them pictures of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with Manufacturer recall number P9324 however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 119,000.

While driving on the highway with my family (at the speed limit) we heard a noise and I lost control of the steering. There was no pre-warning. It felt like I was hydro-planing. We were in the center lane. Luckily, no cars were next to me. Definitely would have caused a collision. I assumed we had a flat tire. I was able to ease the car to the shoulder. All tires were OK. Car was towed to our regular mechanic. They determined a rear control arm had broken. It had rusted through. The other rear, and both front arms were in bad shape as well. They called local Nissan dealership to get the replacement part. They were then informed there was a manufacturer replacement warranty on the rear arms. (Why Not the Front?) Car was towed to dealer and they replaced both rear arms. I had never heard of this...

LEFT REAR CONTROL ARM BROKE WHILE DRIVING. HIGH SAFETY RISK. REAR WHEEL ASSEMBLY IS ONLY ATTACHED BY SHOCK ABSORBER. REAR SUSPENSION COMPONENTS SHOW EXCESSIVE RUST. VEHICLE IS SCHEDULED FOR SERVICE AT NISSAN DEALER LATER THIS WEEK.

ODI#11431173.....Bought the car may 19 2021 picked it up on may 22.2021 brought it back with issue's 3 days later unprofessional argument place because their blaming me trying to say the car was good until I took possession of it. I broke it therefore I'm responsible, i brought the vehicle back to the them in 3 days because the powersteering fluid leak out n there's a winding and grinding noise n the back tire area their mechanic told me i need bearing on the rear passenger n brakes on rear driver side after addressing the bearing n ordering the right powersteering fluid for the car the owner says i gotta pay half an the mechanic got amnesia quick he didn't tell me i needed brakes anyways car lights traction and brakes come on June 4th notified them they made appointment for the 9th the car lost complete brakes 6/7/2021 tried...

The rear control suspension arm broke causing my car to rock back and forth as if the wheels feel off, prior to that the car was in reverse backing out of,parking spot and very large boom or breaking noise happened

I was backing out of a parking spot and the rear control arm on the drivers side snapped leaving the vehicle inoperable due to safety concerns. I contacted the dealership to order the part for repair and was informed there was a service bulletin for this repair that I was not made aware of.

I was driving in the highway with my 1year and 3 month old children and the rear control arm gave out causing my to swerve almost loosing control.

The contact owns a 2013 Nissan Altima. The contact stated while driving out of the driveway, she heard an abnormal sound coming from underneath the vehicle. The contact stated upon checking the vehicle, she noticed that the driver’s side rear wheel was turned inward and that the control arm had detached from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the control arm was fractured, and the failure was related to an unknown recall. The dealer was made aware of the failure and informed that the vehicle could not be repaired under the unknown recall as the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall due to the manufactured date of the vehicle. The vehicle was not repaired. The approximate failure mileage was 92,000.

I’ve had numerous vehicles of varying models and types. My vehicle only has 115k miles and the front control arms are gone. Live near beaches so due to salt and corrosion etc. This should not happen

Rear right control arm broke away from the frame. My mechanic said this was due to corrosion due to salt. The Nissan dealer said a selective “ service campaign was conducted but was only for certain VIN’s in certain states. I live in one of those states but was told corrective action had to do with the original delivery destination for the car but not the final delivery location ( Medina, OH). I’ve read the same issues have occurred over and over but Nissan refuses to acknowledge it is widespread. The say it has only affected .003 % of cars. This number is low because most people don’t know they have an issue until it’s too late. At a minimum an inspection needs to be performed on all 2013 Altima’s to determine if there is an issue.

SON WAS DRIVING DOWN THE ROAD AND THE LOWER LINK ARM BROKE. THERE IS A RECALL ON THOSE IN BOTH CANADA AND US BUT THE DEALERSHIP, DARLINGS, WON'T FIX IT. MY SON COULD HAVE BEEN SERIOUSLY INJURED OR KILLED HAD HE BEEN DRIVING AT 60 MPH. NISSAN ISN'T STANDING BEHIND THEIR PRODUCT AND FIXING A MAJOR SAFETY DEFECT.