NHTSA Complaint #11444263 — 2013 NISSAN ALTIMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11444263
Vehicle 2013 NISSAN ALTIMA
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I have a 2013 Nissan Altima. I have always had my car serviced by a Nissan dealership. I recently had my serpentine belt replaced and when the multi point inspection was conducted the tech found discovered the rear control arm is rusted, cracked and close to breaking apart. I was told by another Nissan dealership that an service campaign was out in reference to that same part, he put my VIN and said my car is not apart of that campaign. I purchased the part so that my dealership could do the repair. The Campaign is for (certain) 2013 and 2014 Altima's. Rear lower link salt states. I live in Illinois which is one of the salt states and have the corrosion and rust. Campaign is P9324. I contacted Nissan Corporate office and they issued a case #. This is a huge safety issue and Nissan should fix this issue. I see there is an attorney in California handling this very issue.

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#11682658 Heard a loud pop noise from the rear of the car while backing up, steering was unstable while driving. Looked under t...
#11682523 Both of my rear lower control arms on my 2013 Nissan ALTIMA sedan have rusted thru and cracked. It has been reported ...
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