NHTSA Complaint #11653366 — 2013 NISSAN ALTIMA

The contact owns a 2013 Nissan Altima. The contact stated that the dealer had previously repaired the vehicle under Voluntary Service Campaign: P9324 (Rear Lower Link); however, the failure recurred after the repair. The contact stated that while driving at an undisclosed speed, the steering wheel became loose. The contact experienced a loss of vehicle control, causing the vehicle to sway from left to right. Additionally, there was a knocking sound coming from the rear of the vehicle while driving. The vehicle was taken back to the dealer, but no cause of failure was found. The vehicle was then taken to several independent mechanics who replaced the U-joint, steering column, calipers, shocks, and rear brakes, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.