NHTSA Complaint #11424744 — 2013 NISSAN ALTIMA

The contact owns a 2013 Nissan Altima. The contact stated while driving out of the driveway, she heard an abnormal sound coming from underneath the vehicle. The contact stated upon checking the vehicle, she noticed that the driver’s side rear wheel was turned inward and that the control arm had detached from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the control arm was fractured, and the failure was related to an unknown recall. The dealer was made aware of the failure and informed that the vehicle could not be repaired under the unknown recall as the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall due to the manufactured date of the vehicle. The vehicle was not repaired. The approximate failure mileage was 92,000.