NHTSA Complaint #11600922 — 2013 NISSAN ALTIMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11600922
Vehicle 2013 NISSAN ALTIMA
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

Upon driving, the Left control arm snapped in two. The car veered to the left but I was able to regain control fortunately. Ten minutes prior I had been on a major highway. Results may have been different in that regard. Firestone Complete Auto Care assessed it and quoted me up to $600.00 for repair. I researched the Control Issue only to discover that this was a common problem on 2013 Nissan Altimas. There were beyond numerous complaints in USA and Canada, and over a quarter million Altimas were repaired for this defect. My mechanic told me that the Right Control Arm had already been repaired prior to myself purchasing the vehicle in 2016, but the Left control Arm was not repaired. Apparently there was simply a "Campaign" regarding this defect and it was never considered a recall. I am wondering if there can be some reimbersement for the $673.51 I paid to get my car fixed. I would appreciate a reply. Thank you.

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