NHTSA Complaint #11521382 — 2013 NISSAN ALTIMA

The Passenger side Rear Lower Control Arm broke in half while driving down the road. There were no potholes or rough road conditions present when failure occurred. The failure caused instant loss of stability of the vehicle, but luckily did not result in an accident. Where was no warning before the failure occurred. The event occurred in Iowa. There is currently a Nissan Service Campaign (P9324) to replace this component. It is the correct vehicle, a 2013 Nissan Altima, and occurred in a covered state (Iowa). I opened an inquiry with Nissan Customer Care (Case 48827935), but was told my vehicle was not covered. The explanation given was that not all 2013 Nissan Altimas are covered, and it was likely the lower control arm date code or vehicle build location was outside the scope of the Service Campaign. I would ask that the NTHSB and Nissan review the data for failed units and consider if this service campaign should be expanded.