2014 KIA SOUL Engine Problems

I PURCHASED A 2014 KIA SOUL FROM DOUG SMITH AUTOPLEX ON 11-19-2019. THE CAR PURCHASE INCLUDED A 3 MONTH/3,000 MILE WARRANTY I CALLED IN ON 12-12-2019 TO SCHEDULE AN APPOINTMENT WITH SERVICE TO INSPECT A NOISE FROM THE ENGINE. THE APPOINTMENT WAS SCHEDULED FOR 12-20-2019, I ADDED A QUART OF OIL TO THE ENGINE. 12-20-2019, I WENT TO THE APPOINTMENT. RICK LARSEN TEST DROVE THE CAR AND FILLED THE RADIATOR FLUID. RICK TOLD ME TO COME BACK IF THE NOISE RETURNED. RICK DID NOT RUN ANY DIAGNOSTIC TESTS. THE SCHEDULED APPOINTMENT WAS COVERED UNDER THE WARRANTY OFFERED AT THE TIME OF PURCHASE. 02-14-2020 I ADDED ANOTHER 1\2 QUART OIL AND FILLED THE WINDSHIELD FLUID. A NOISE RETURNED TO THE ENGINE ON 02-20-2020. I CALLED AT 2PM ON TO SCHEDULE AN APPOINTMENT FOR SERVICE. THE SERVICE DEPARTMENT SET THE APPOINTMENT FOR FRIDAY 02-21-2020. THE ENGINE SEIZED WITH NO WARNING LIGHTS EVER...

2014 KIA SOUL WITH 2.0 ENGINE (84,000 MILES) SUDDENLY STARTED KNOCKING THEN LOCKED UP GOING AROUND 60 MPH ON THE HIGHWAY. THIS WAS SO SUDDEN THAT IT CAUSED THE TIRES TO SQUEAL. IF ANYONE HAD BEEN BEHIND ME THERE IS A GREAT CHANCE IT WOULD HAVE CAUSED AN ACCIDENT. THEN IT UNLOCKED AND CONTINUED KNOCKING. AT NO TIME DID ANY LIGHTS COME ON SUCH AS THE CHECK ENGINE OR OIL LIGHTS. I PULLED OFF AND HAD THE VEHICLE TOWED. THE DEALERSHIP INFORMED ME THAT THE ENGINE WOULD HAVE TO BE REPLACED AT A COST $6,000.00 WHICH IS CLOSE TO THE OVERALL VALUE OF THE VEHICLE. I AM NOW FACING A VERY DIFFICULT FINANCIAL DILEMMA AND HARDSHIP FOR SOMETHING BEYOND MY CONTROL.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED OIL CONSUMPTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSS DARROW KIA OF MADISON LOCATED AT (6525 ODANA RD, MADISON, WI 53719, WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *LN

I WENT TO ACCELERATE AFTER A STOP AND THE CAR STARTED TO GO WHEN ALL OF THE SUDDEN THERE WAS A TOTAL LOSS OF POWER AND THE ENTIRE CAR SHUT DOWN. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG.THERE WERE NO INDICATION WARNING LIGHTS TO INDICATE A PROBLEM. ONLY WHEN THE CAR STALLED DID THEY ALL FLASH. I PULLED TO THE SHOULDER AND RESTARTED THE CAR. IT MADE A HORRIBLE CLATTERING NOISE AND HAD VERY LITTLE POWER. I UTILIZED THE MANUAL SHIFTING FEATURE AND THAT HELPED REDUCE THE NOISE, BUT IT WOULD GET LOUDER AS THE ENGINE RPMS INCREASED. THE DEALERSHIP SAID THERE WAS NO OIL IN THE MOTOR, YET IT WAS CHECKED PRIOR TO DRIVING AND THERE WAS OIL ON THE DIP STICK. THE CAR HAS ABOUT 107,000 MILES AND NEEDS A TOTAL ENGINE REPLACEMENT. ONLY AFTER THE INCIDENT OCCURRED DID WE SEE THIS IS A KNOWN PROBLEM WITH...

THE VEHICLE SHUT OFF WHILE I WAS DRIVING, I HAD TO PUSH IT OFF THE ROAD, THE PROBLEM IS A FUEL LEAK, OTHER KIA SOULS ARE CURRENTLY ON RECALL FOR THE SAME REASON BUT THIS PLUS MODEL ISN'T SO IT'S SITTING IN MY DRIVE WAY WHILE I PAY OVER $400 A MONTH FOR THE VEHICLE ! RECALL THIS DANGEROUS VEHICLE ! THIS IS A DEFECT IN THE KIA/HYUNDAI ENGINES

AFTER MULTIPLE ATTEMPTS AT THE SHOP, THE KIA HAS BEEN BURNING OIL. THERE IS NO SMOKE OR LEAKS. A COMPRESSION TEST WAS NOT DONE AT THE ORIGINAL INSPECTION OF THE CAR, AND THERE IS NO OIL IN THE CAR AFTER ABOUT 500 MILES. THIS ENGINE HAS BEEN BURNING OIL SINCE 85000 MILES AND THERE IS "NOTHING" THAT KIA CAN DO FOR OUR ISSUE. THUS, IN LINE WITH OTHER COMPLAINTS ABOUT THIS ISSUE THERE SHOULD BE SOMETHING DONE FOR THE ENGINE REPLACEMENT. THIS IS A KNOWN ISSUE FOR THE OTHER ENGINES, BUT THE 2.0L ENGINE IS NOT UNDER RECALL....YET. THIS IS A VERY SERIOUS ISSUE AND A GENERAL CONSUMER SHOULD NOT HAVE TO MONITOR OIL CONSUMPTION OF AN ENGINE AT 60-80K MILES. THERE IS SOMETHING WRONG WITH THE ENGINES AND IT COULD BE A REAL CONCERN FOR SAFETY.

MY DAUGHTER WAS DRIVING HER 2014 KIA SOUL AND SUDDENLY IT DECELERATED WITHOUT WARNING. IT ALSO STARTED MAKING A CLANKING NOISE SO SHE PARKED IT IMMEDIATELY. NO ENGINE OR WARNING LIGHTS, JUST RUNNING BADLY. WE HAD IT TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE NOISE WAS PISTON RATTLING AROUND AND THAT THE MOTOR WAS PRETTY MUCH SHOT. THIS MADE NO SENSE AS WE HAVE ALWAYS KEPT UP WITH OIL CHANGES AND IT ONLY HAS AROUND 87,000 MILES ON IT. WE SOUGHT A SOLUTION WITH KIA AND WAS TOLD BECAUSE SHE WAS A SECOND OWNER THAT THE WARRANTY WAS NO GOOD AFTER 60,000 MILES. OF COURSE THERE IS NO RECALL FOR HER 2.0 L MOTOR. I AM SHOCKED THAT SO MANY PEOPLE HAVE HAD SIMILAR COMPLAINTS AND YET KIA GETS AWAY WITH NO RESPONSIBILITY. WE ARE LOOKING AT $ 8,000 FOR ANOTHER MOTOR OR BUYING A NEW CAR....

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY FAILED TO ACCELERATE BEFORE STALLING. THE DEALER DIAGNOSED A FAULTY ENGINE NEEDING REPLACEMENT. THERE WERE NO CONSEQUENCES. THE CONTACT INDICATED THAT WHILE DRIVING THE VEHICLE SUDDENLY WOULD NOT ACCELERATE BEFORE STALLING. AFTER STALLING THE CHECK ENGINE LIGHT ILLUMINATED AND WAS FLASHING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER COURTESY KIA OF BRANDON (9205 E. ADAMO DR. TAMPA FL) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE CATALYTIC CONVERTER AND OIL PAN WAS PREVIOUSLY REPLACED BUT APPROXIMATELY 1,000 MILES LATER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 91,000.

MY CAR WHILE DRIVING ON 65 HOSPITAL CURVE - LOUISVILLE KY- DANGEROUS SPOT- THE CAR SLOWED RIGHT DOWN AND A LOUD KNOCKING NOISE CAME FROM UNDER THE HOOD - ENGINE - I WAS FORCED TO PULL OFF NEXT EXIT AND PARK. I HAD CHANGED MY OIL 5-6 WEEKS PRIOR. I CONTACTED KIA CUSTOMER SERVICE THEY SAID THERE WAS NOTHING THEY COULD DO. AFTER LEAVING A BAD REVIEW - THEY OFFERED TO DIAGNOSE IT - BUT WOULDN'T PAY FOR IT TO BE FIXED - IT ONLY HAS JUST OVER 80K ON IT AND I HAVE ONLY DRIVEN 27 K IN 2-3 YRS

WHILE DRIVING AT SPEED LIMIT, 75MPH, THE CAR STARTING LOSING POWER AND STARTED TO SHAKE, THEN IT SPED UP AGAIN AND LEVELED OUT. ONCE I REACHED THE NEAREST GAS STATION, IN PARK, IT WAS SHAKING AND RATTLING. I WAS ABLE TO GET THE CAR TO MY MECHANIC AND UPON HIS INSPECTION, FOUND A HOLE IN THE PISTON. I CONTACTED THE LOCAL KIA DEALERSHIP AND WAS TOLD THEY COULD REPLACE THE ENGINE FOR $9000.00. I HAD INFORMED THAT THERE MAY BE A RECALL, SO I ASKED THE DEALERSHIP AND WAS TOLD NO. THEY DID NOT ASK FOR A VIN OR ANYTHING.

VEHICLE STALL ON THE HIGHWAY, IT WAS LATER DETERMINED THAT THE ENGINE BLEW A PISTON . THIS ALL HAPPENED ON THIS VEHICLE AT 21,000 MILES. LEAVING MY YOUNG DAUGHTER STRANDED ON THE HIGHWAY ALONE AT NIGHT . AFTER FURTHER INVESTIGATION FOUND OUT THERE HAS BEEN RECALLS ON THIS MAKE AND MODEL FOR CATALYTIC CONVERTERS OVERHEATING AND CAUSING PISTON PROBLEMS IN THE ENGINE . AFTER READING MANY COMPLAINTS ONLINE FOR THE VERY SAME REASON MORE MODELS OF KIA SHOULD BE RECALLED

ENGINE BURNING OIL. NO SIGNS OF LEAKAGE OR "BLUE SMOKE". USUALLY HAVE TO PUT IN BETWEEN 3 AND 5 QUARTS OF OIL BETWEEN OIL CHANGES. KIA WON'T FIX THE PROBLEM, EVEN THOUGH THERE HAVE BEEN MANY OTHER COMPLAINTS ABOUT THIS ISSUE. I BOUGHT THE CAR USED, DIDN'T KNOW IT HAD AN ISSUE. OIL GOT DANGEROUSLY LOW WITHIN 30 DAYS OF OWNING THE CAR. THAT'S WHEN I FOUND OUT IT WAS BURNING OIL. IT HAS 11,0000 MILES ON IT AS OF THIS COMPLIANT. ISSUES STARTED FOR ME AT AROUND 100,000 MILES. WHEN I TOOK THE CAR INTO THE KIA DEALER, THEY SAID THAT THE PREVIOUS OWNER HAD BROUGHT IT IN TO HAVE AN OIL CONSUMPTION TEST DONE. KIA DEALER SAID ENGINE NEEDS TO BE REPLACED.

THURSDAY I HAD A CHECK ENGINE LIGHT COME ON AND CALLED KIA SERVICE AND THEY SAID AS LONG AS ENGINE LIGHT IS NOT FLASHING I WILL BE OK TO DRIVE IT SO THEY SCHEDULED MY APPT. FOR THE FOLLOWING MONDAY. SATURDAY I WAS DRIVING 45MPH ON A BUSY ROAD AND MY CAR STARTING MAKING TICKING NOISE & LOST POWER AND STEERING. I SMELLED A CHEMICAL SMELL SIMILAR TO GASOLINE. I HAD MY OIL CHANGED EVERY 3000 MILES FOR THE LIFE OF THIS CAR. CONNECTING ROD CAP TO PISTON ROD CAME OUT OF MY ENGINE. MY KIA IS @ DEALERSHIP WAITING FOR CONSUMER AFFAIRS PROCESS. DIST.MGR HAS ALREADY DECLINED REPAIR. NOW WAITING FOR ESCALATION DEPT TO CONTACT ME. ITS NOW BEEN 19 DAYS. MY KIA IS A 2014 WITH THE 2.0 ENGINE. MY SON HAS A PHOTO OF THE CAP STICKING OUT OF THE ENGINE.(I WILL TRY TO UPLOAD ONCE I...

REGARDING NHTSA CAMPAIGN #19V120000, I REPORTED TO KIA THAT MY VEHICLE IS EXCESSIVELY BURNING OIL, THEY'VE ADVISED ME MY VIN DOESN'T APPLY TO THIS PARTICULAR RECALL. IN BETWEEN OIL CHANGES I'M ADDING 5QTS OF OIL BECAUSE THE OIL IS JUST MIA. THERE'S NO LEAKAGE AND NO SMOKE FROM THE VEHICLE. ALTHOUGH I'M LOSING OIL THERE IS NO WARNING LIGHT TO ADVISE OF ANY ISSUE. I CAN GENERALLY DETECT I'M LOW ON OIL WHEN VEHICLE IS SLUGGISH ON AN INCLINE, UPON CHECKING THE DIP STICK HAS NO OIL. AS A PRECAUTIONARY MEASURE I'M REQUESTING THAT MY VIN NUMBER BE ADDED TO THE CURRENT RECALL. LAST OIL CHANGE WAS 01/03/2020; I JUST PURCHASED A 5 QUART CONTAINER 02/15/2020 AND HAD TO ADD 2 QUARTS. MY DAILY DRIVING CONSISTS OF ABOUT 16 MILES A DAY; DRIVE MY DAUGHTER TO SCHOOL AND MYSELF TO WORK, LOCAL. TOO MANY COMPLAINTS PERTAIN TO THIS VERY ISSUE,...

TOOK MY CAR IN TO HAVE OIL CHANGED BEFORE IT WAS EVEN DUE AND IT DIDN'T EVEN REGISTER IN THE OIL DIPSTICK. THEY CHANGED OIL I CHECKED IT ABOUT 2 WEEKS LATER AND IT WAS HALF FULL, LATER THE NEXT DAY I CHECKED IT AND SAID IT WAS LOW. I HAVE NO OIL LEAKS, SO ITNIS BRINING OIL FOR NO REASON. TAKING TO MECHANIC THIS WEEK

WHILE DRIVING ON THE INTERSTATE AT HIGHWAY SPEED. APPROX 70-75 MPH. THE ENGINE MADE A RATTLING NOISE AND SUDDENLY LOST POWER. WAS ABLE TO COAST TO SIDE OF INTERSTATE AND GET OFF THE ROAD. CAR WAS TOWED AND CHECKED BY MECHANIC. COMPLETE ENGINE FAILURE AND ROD THROWN THROUGH BOTTOM OF ENGINE. CAR WAS WELL MAINTAINED WITH REGULAR OIL CHANGES. NO WARNING LIGHTS EVER CAME ON. CAR TO THIS POINT WAS ALWAYS VERY RELIABLE AND NEVER HAD ANY ISSUES.

DRIVING THE VEHICLE ON THE HIGHWAY AT 65 MPH, THERE WAS A LOUD BANG IN THE ENGINE COMPARTMENT FOLLOWED BY A LOSS OF POWER. AS THE VEHICLE SLOWED, THE CHECK ENGINE LIGHT ILLUMINATED, FOLLOWED BY THE OIL LIGHT ILLUMINATING. BROUGHT THE VEHICLE TO A STOP ON THE SHOULDER AND SMOKE FILLED THE VEHICLE. FLAMES COMING FROM THE ENGINE COMPARTMENT WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THERE WAS A TRAIL OF OIL BEHIND THE CAR WITH SOME POOLING UNDERNEATH. THE VEHICLE WAS TOWED TO OUR LOCAL DEALERSHIP FOR EXAMINATION: "FOUND BROKEN ROD PUNCHED HOLE IN BLOCK CAUSING OIL LEAK. OIL GOT ON EXHAUST CAUSING FIRE. NEED TO REPLACE LOCKBLOCK AND SEVERAL OTHER COMPONENTS THAT CAUGHT FIRE OR DAMAGED." REPAIR ESTIMATE WITH USED ENGINE ~$8000. I DECLINED REPAIRS AT THIS TIME BASED ON RESEARCH OF THIS PROBLEM. THIS VEHICLE HAS THE 2.0L ENGINE AND THUS WAS NOT COVERED UNDER RECALL #19V-120.

I HEARD A KNOCKING NOISE IN MY ENGINE (66K). I HAD JUST CHANGED THE OIL 4 MONTHS AGO AND WAS DUE FOR AN 'OIL CHANGE 'SO CALMLY I WENT TO CHECK MY ENGINE AND I WAS MET WITH AN UNWELCOME SURPRISE, MY ENGINE WAS ABNORMALLY LOW ON OIL. I NEVER HAD ANY INCLINATION OIL WAS LEAVING AS I HAD NO TRACE OF LEAKS AND MY OIL LIGHT NEVER CAME ON INITIALLY I THOUGHT MAYBE I COULD JUST PUT SOME MORE OIL AND TAKE IT TO GET THE OIL CHANGED AND THE ISSUE WOULD BE OVER. I WAS TOLD BY FIRESTONE, I SHOULD TAKE TO THE DEALER TO GET CHECKED SINCE IT MIGHT STILL BE UNDER WARRANTY. I DID DRIVE THE CAR HOME AND THEN TO THE DEALER BECAUSE I NOW HAD FRESH OIL AND SHOULD BE ABLE TO HAVE THE ISSUE REMEDIED. IT TOOK THE DEALER OVER A WEEK TO...

CAR WAS BROUGHT IN FOR SC176 (RECALL TO FIX ISSUES WITH CATALYTIC CONVERTER CAUSING FIRES). CAR WAS FINE WHEN I BROUGHT IT IN. NO ERRORS, ETC. ONE DAY AFTER RECALL WAS PERFORMED, MIL LIGHT CAME ON. BROUGHT CAR BACK TO SAME DEALER. DEALER SAID THE CATALYTIC CONVERTER NEEDS TO BE REPLACED, WHICH IS THE ENTIRE PURPOSE OF THE RECALL, BUT WAS NO LONGER ELIGIBLE FOR THIS SERVICE. THE SOFTWARE UPDATE THAT WAS APPLIED CAUSED THE CAR TO DETECT THE CATALYTIC CONVERTER IS INDEED BAD, BUT NOW THAT THE DEALER HAS "COMPLETED" THE RECALL, THEY HAVE WASHED THEIR HANDS OF THE SAFETY ISSUE. THEY HAVE ERODED ANY TRUST OF BRINGING A CAR IN FOR A SAFETY RECALL IN THE FUTURE. I WAS INSTRUCTED TO CALL CORPORATE, WHICH HAS BEEN DELIBERATELY UNHELPFUL AND SEEMS AS IF THEY ARE TRYING TO AVOID THE PROBLEM. THE DEALER ALSO SAID I AM NOT THE FIRST...

IN MAY OF 2019, MY CAR EXPERIENCED ENGINE KNOCKING. WE BROUGHT IT IN TO GET AN OIL CHANGE, THE KNOCKING STOPPED AND ONE DAY A COUPLE OF WEEKS LATER WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH, THE ENGINE THREW A ROD. AFTER HAVING IT TOWED BACK TO OUR HOUSE, THE TOW GUY TOLD US THE ENGINE WAS COMPLETELY OUT OF OIL. THAT WOULD HAVE BEEN IMPOSSIBLE SEEING AS WE HAD JUST GOTTEN AN OIL CHANGE. WE WERE MOVING THE FOLLOWING WEEK AND HAD THE CAR TOWED TO OUR NEW HOUSE AN HOUR AWAY WHERE MY KIA SOUL HAS BEEN SITTING FOR THE PAST 8 MONTHS. AFTER DOING SOME RESEARCH AND FIGHTING WITH KIA CONSUMERS, KIA IS REFUSING TO REPLACE MY ENGINE THAT THEY FAILED TO INCLUDE IN THE 2018-19 RECALL ON ENGINES THAT WERE FAILING DUE TO THIS EXACT PROBLEM. I PURCHASED THIS CAR USED IN 2016 AND STILL...

MY CAR STARTED BURNING OIL SO FAST I HAD TO GET A OIL CHANGE IN JUST 2 WEEKS AFTER GETTING ONE. THERE WAS NO OIL LEAK, AND THE CAR DID NOT OVERHEAT. THERE WAS NO EXHAUST SMOKE. IF THERE WAS IT WAS BARELY NOTICEABLE. A MECHANIC DETERMINED ONE OF THE PISTONS WAS DAMAGED AND COULD LEAD TO DAMAGE TO MY ENGINE BLOCK. I CALLED A KIA DEALERSHIP TO SEE ABOUT RECALLS ON MY VEHICLE AND THEY SAID ALL OF MINE WERE UP TO DATE I DID MORE DIGGING AND FOUND A RECAL (NUMBER (19V120000) AND IT MATCHED PERFECTLY WITH WHAT MY MECHANIC SAID WAS HAPPENING TO MY CAR. THEY WENT BY MY VIN NUMBER AND SAID THERE WERE NO RECALLS ON MY CAR. MY CAR WILL NOT KEEP OIL FOR VERY LONG. A REGULAR 7,000 MILE OIL CHANGE ONLY LASTS 2 WEEKS. I USE FULL SYNTHETIC HIGH MILEAGE PENZOIL.

RECALL CAMPAIGN 19V120000 FOR OVERHEATING CATALYTIC CONVERTERS WAS PERFORMED BY CHANTILLY OURISMAN KIA IN MARCH OF 2019. I BELIEVE THAT THE CATALYTIC CONVERTER WAS NOT PROPERLY INSPECTED AND SHOULD HAVE BEEN REPLACED DURING RECALL REPAIRS. MY VEHICLE IS NOW DISABLED WITH A BAD CATALYTIC CONVERTER AS OF JANUARY 23, 2020. HOW CAN I FIND OUT IF THE RECALL REPAIR WAS PROPERLY DONE?

ON JANUARY 20, 2020 I WAS DRIVING AT ABOUT 50 MPH ON EL MIRAGE RD WHEN SUDDENLY THE CAR LOST POWER. I NOTICED THE SPEED DROP AND TRIED PRESSING THE GAS TO GAIN POWER AND SPEED AGAIN THEN I HEARD A LOUD POP. I LOOKED IN MY REARVIEW MIRROR AND THERE WERE HUGE FLAMES AND OIL SPLATTERED ON THE BACK WINDOW. I QUICKLY GOT OUT OF MY CAR AND THE FLAMES IN THE BACK WERE STILL THERE BUT DYING DOWN AND THERE WAS SOMETHING ON FIRE UNDER THE CAR. I HAD TO USE A BOTTLE OF JUICE TO PUT OUT THE FIRE UNDERNEATH THE CAR. IF I DIDN'T HAVE THAT JUICE I'M ALMOST POSITIVE THE WHOLE CAR WOULD HAVE CAUGHT ON FIRE. I STARTED DOING RESEARCH AND SAW THAT KIA SOUL 2014 HAD A RECALL BECAUSE OF THE CATALYTIC CONVERTER OVERHEATING CAUSING THE PISTON RODS TO BREAK AND PUNCTURE THE...

CAR IS GOING THROUGH ALL OF ITS OIL. GOES THROUGH APPROXIMATELY 1QT EVERY 1,500 MILES. WHEN I FIRST CAME ACROSS THIS PROBLEM THE CAR WAS MAKING A LOUD KNOCKING SOUND, TOOK IT TO THE DEALER AND THERE WAS APPROX 1 QUART OF OIL IN THE CAR. I ONLY DROVE ABOUT 3,000 MILES SINCE THE LAST FULL SYNTHETIC OIL CHANGE. THE DEALERSHIP IS TELLING ME THIS ISN'T EXCESSIVE AND IT IS COMPLETELY NORMAL. I CAN ONLY DRIVE 1,500 MILES UNTIL THE OIL IS NO LONGER SHOWING ON THE DIP STICK. CURRENTLY STILL WORKING WITH THE DEALERSHIP TO PROVE THERE IS A PROBLEM WITH THESE ENGINES. I GOT A OIL CHANGE APPROX 250 MILES AGO AND HAVE TO DRIVE 1,000 TOTAL AND THEY WILL EXAMINE THE CAR AGAIN.

AFTER RECEIVING THE RECALL NOTIFICATION, I TOOK MY 2014 KIA SOUL INTO THE KIA DEALERSHIP TO HAVE RECALL REPAIRS COMPLETED ON 07/29/2019. THE CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC WAS UPGRADED; HOWEVER, THE CHECK ENGINE LIGHT CAME ON A FEW DAYS LATER INDICATING A PROBLEM WITH THE CATALYTIC CONVERTER. LOCAL REPAIR SHOP INFORMED ME THAT KIA SHOULD HAVE COMPLETELY REPLACED THE CATALYTIC CONVERTER UNDER THE RECALL. I HAVE BEEN ATTEMPTING TO RESOLVE THE ISSUE WITH THE KIA DEALERSHIP AND THEIR CORPORATE CUSTOMER SERVICE DEPARTMENT. BUT I'VE RECEIVED NOTHING BUT THE RUNAROUND (WAITING ON THE DEALERSHIP TO RESPOND TO AN EMAIL FROM CORPORATE CUSTOMER SERVICE DEPARTMENT) FOR ALMOST TWO MONTHS. MEANWHILE, THE ENGINE CONTINUES TO MISFIRE AND THE CAR EXPERIENCES A SEVERE LOSS OF POWER WHENEVER ACCELERATING.

I STARTED HEARING A RATTLING NOISE IN MY ENGINE, I STOPPED TO CHECK MY OIL AND IT WAS EXTREMELY LOW. I CHANGED MY OIL AND OIL FILTER THEN 2 DAYS LATER I STARTED HEARING A METAL ON METAL NOISE ONLY WHEN I STARTED THE CAR. I CHECKED THE OIL AGAIN AND IT WAS LOW. MY KIA SOUL IS A 2.0L ENGINE, BUT THE 1.6L ENGINE HAD A SIMILAR RECALL. LOW OIL PRESSURE LIGHT AND SOMETIMES THE CHECK ENGINE WILL COME ON. MY KIA HAS NO SIGNS OF OIL LEAKS BUT I'VE HAD TO TOP OFF MY OIL TOO FREQUENTLY

CHECK ENGINE LIGHT KEEPS COMING ON CODE IS PO50A COLD START IDLE AIR CONTROL SYSTEM PERFORMANCE THIS HAD BEEN GOING ON SENSE OCT

CAR IS LOSING OIL. RIGHT AT ABOUT THE 3 MONTH MARK FOR IT'S NEXT SCHEDULED OIL CHANGE, THE CHECK ENGINE LIGHT WILL COME ON. THIS HAPPENED 3 MONTHS AGO (OCTOBER 2019) AND I IMMEDIATELY CHANGED OIL. JUST HAPPENED AGAIN A COUPLE DAYS AGO RIGHT BEFORE IT SHOULD BE CHANGED AGAIN. WHEN CHECKING THE DIPSTICK, THERE IS NO OIL ON IT AT ALL. IT HAS DROPPED BELOW ANY MEASURABLE AMOUNT. THE CAR IS GARAGE KEPT WITH ZERO SIGNS ON LEAKING OIL. I HAVE NOT NOTICED ANY BURNING SMELLS OR SMOKE ISSUES. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON A CITY STREET LESS THAN A MILE FROM HOME.

MY PARTICULAR MODEL OF KIA SOUL IS NOT RECALLED UNDER NHTSA CAMPAIGN NUMBER 19V120000, HOWEVER, I HAVE HAD THE CATALYTIC CONVERTER REPLACED TWO TIMES ALREADY AND WILL MOST LIKELY HAVE TO HAVE IT REPLACED A THIRD TIME DUE THE CONVERTER "INTERNALLY MELTING." IT'S MY UNDERSTANDING THAT MODEL WITH THE 1.6L ENGINE HAS BEEN RECALLED BUT THE MODEL WITH THE 2.0L ENGINE HAS NOT. THE CATALYTIC CONVERTERS ARE FAILING JUST OUTSIDE THE WARRANTY OF 12K MILES AROUND THE 15K MILE MARK EACH TIME. EVERY TIME THE CONVERTER STARTS TO FAIL, I'M NOT ABLE TO GET ENOUGH POWER OUT OF THE ENGINE TO ACCELERATE PROPERLY AND HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF THIS. I'VE SEEN MULTIPLE OTHER OWNERS COMPLAIN ON FORUMS ABOUT THE SAME FAILURE. I'M SURE WE WOULD ALL LIKE TO SEE THE ADDITIONAL VEHICLE MODELS ADDED TO THE RECALL.

LOSING OIL . NO SIGNS OF LEAKS OR CRACKS. ROUTINE OIL CHANGES ARE DONE ON IT SINCE IVE OWNED IT... IT HAS BUCKED A CPL TIMES FOR ME WHEN COMING UP TO A STOP. DEALERSHIP TELLS ME THEY CANT DO ANYTHING UNTIL I GET A CHECK ENGINE LIGHT

JANUARY 10TH, 2020 MY 2014 KIA SOUL + LOST POWER IN ACCELERATION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLES DASH LIGHTS ONLY HAD THE CHECK ENGINE, BATTERY AND OIL LIGHT ON. THE VEHICLES TEMPERATURE GUAGE STAYED CONSISTENTLY IN THE MIDDLE POSITION AT 50%. I HAD THE VEHICLE TOWED TO MY LOCAL MECHANIC. MY MECHANIC EXPLAINED THAT THE ENGINE HAD LOCKED UP. HE ALSO NOTED THE ENGINE HAD NO OIL AND THE OIL PAN WAS DRY... THIS IS IMPOSSIBLE. I CHANGE MY OIL RELIGIOUSLY EVERY THREE THOUSAND MILES. HOW IS THERE NO OIL IN THE VEHICLE WHEN I CHANGE IT REGULARLY? THE VEHICLE ONLY HAS 117,171 MILES. THE VEHICLE WAS NOT LEAKING OIL. MY DRIVEWAY, WHERE THE VEHICLE IS PARKED, HAS NO SIGNS OF OIL LEAKING. THE AREA WHERE I HAD THE VEHICLE COME TO A ROLLING STOP AFTER IT BROKEN DOWN, HAD NO SIGNS OF OIL ON THE GROUND....

IN MARCH OF 2017, ENGINE FAILED AND LOST POWER WHILE DOING 50MPH AT 78K MILES ON THE CAR. WAS TOLD BY DEAN MCCRARY KIA OF MOBILE, AL THAT A ROD BEARING WAS KNOCKING AND ENGINE LOCKING UP. I WAS CURRENT ON ALL OIL CHANGES AND MAINTENANCE, UNFORTUNATELY I DID NOT FALL UNDER THE 100K MILE WARRANTY BECAUSE THE VEHICLE HAD 500 MILES ON IT WHEN I PURCHASED AND I WASN'T CONSIDERED THE ORIGINAL OWNER. AFTER A MONTH OF BACK AND FORTH WITH KIA CUSTOMER SERVICE WAS TOLD THAT KIA ENGINEERS INSPECTED IT AND FOUND THAT PISTON ROD BROKE AND PUNCTURED THE BLOCK AND METAL SHAVINGS WERE FOUND IN THE OIL PAN. KIA FINALLY SAID THAT THEY WOULD "GOODWILL" THE COST OF THE ENGINE AND REIMBURSE THE MONTH THAT I WAS IN A RENTAL CAR, BUT THAT I WOULD HAVE TO PAY THE $1040 IN LABOR CHARGES FOR ENGINE REPLACEMENT. I...

IN OCTOBER 2019, MY CAR LOST POWER AND AFTER GETTING IT TO KARP KIA IM ROCKVILLE CENTRE NY AFTER MUCH HASSLE KARP KIA REPLACED THE CATALYTIC CONVERTER. TWO DAYS AFTER I PICKED UP MY CAR I HAD MY OIL CHANGED AT JIFFY LUBE. 3 DAYS AFTER THE OIL CHANGE, THERE WAS NO OIL IN MY CAR AND THE BATTERY WAS DEAD. AFTER I TOOK THE CAR BACK TO THE DEALER AND TOLD THEM THAT THE PROBLEM WAS EXACTLY THE SAME AS THE RECALL, THEY WOULD NOT FIX IT BECAUSE THE ENGINE IS NOT A 1.6 BUT A 2.0 IT IS NOT COVERED UNDER THE RECALL. I HAVE 59000 MILES ON THE CAR. I SAW WHERE 2.0 ENGINES ON OTHER KIA MODELS WERE ADDED TO THE RECALL BUT NOT THE SOUL. I ALSO SEE OTHER COMPLAINTS ON THIS WEBSITE THAT ARE THE SAME AS MINE. PLEASE INVESTIGATE AND CONSIDER OUR COMPLAINTS...

I HAD THE ORIGINAL 2.0L ENGINE THROW A ROD EVEN THOUGH I STAYED UP WITH ITS ROUTINE MAINTENANCE SCHEDULE. SO I REPLACED IT WITH A USED MOTOR THAT HAD 30000 LESS MI ON IT THAN THE 65000 THE ORIGINAL MOTOR HAD ON IT. ON THE SECOND MOTOR THE 1ST PISTON DISINTIGRATED AND FELL INTO THE OIL PAN. THIS WAS PROCEDED BY A TICKING SOUND AND EVENTUALLY TURNED INTO A LOUD KNOCKING SOUND AND A INTERMEDIATE LOSS IN POWER, LIKE A PARTIALLY CLOGGED CATALYTIC CONVERTER. I HIGHLY RECOMMEND AN INVESTIGATION INTO THE 2.0L ENGINE AS IT IS DOING THE EXACT SAME THING AS THE 1.6L ENGINE WAS DOING.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 50 MPH ON THE FREEWAY. THE ENGINE MADE A WEIRD KNOCKING NOISE AND THE VEHICLE SLOWED DOWN. THE CONTACT SMELLED A BURNING ODOR, PULLED OFF THE HIGHWAY, AND HAD THE VEHICLE TOWED TO SUNSET KIA (3401 AUBURN WAY N, AUBURN, WA 98002, (855) 474-9626). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE CAUSE WAS NOT DIRECTLY RELATED TO THE RECALL BECAUSE THEIR SCANNER WAS NOT READING THE CATALYTIC CONVERTER CODE BEING DAMAGED. BECAUSE OF THIS, THE DEALER REFUSED TO REPAIR THE VEHICLE PER THE RECALL. THE MANUFACTURER PROVIDED A CASE NUMBER, BUT STATED THAT THE FINAL DECISION WOULD HAVE TO BE MADE BY THE DISTRICT PARTS MANAGER. THE FAILURE MILEAGE WAS 87,500.

MY CAR IS LOSING OIL SOMEWHERE. CHECKED NO LEAKS. OIL CHANGED REGULARLY AND ON TIME. OIL DIP STICK SHOWS ONE QUART LOW REFILLED. DROVE CAR APPROXIMATELY 6 MILES AND LIGHT STARTED FLASHING QUICKLY. PARKED CHECKED OIL AND IS ONCE AGAIN LOW. NO BURNT OIL SMELL BUT IT HAS TO BE GOING SOMEWHERE.

LOUD CLACKING NOISE AND LOST OF POWER ## VIN PASSED ## KIA SOUL 2014 ##

ON 05/07/2019, I TOOK MY CAR TO JOE MYERS KIA FOR A REPAIR IN REGARDS TO SAFETY RECALL SC176. MY CATALYTIC CONVERTER WAS REPLACED AND MY CAR WAS RETURNED TO ME ON 05/13/2019. ACCORDING TO SAFETY RECALL SC176 BULLET 4, THIS RECALL WAS TO PREVENT EXCESSIVE EXHAUST TEMPERATURES, WHICH COULD CAUSE DAMAGE TO THE PISTON CONNECTION ROD. DAMAGE TO THIS ROD COULD PUNCTURE THE ENGINE BLOCK, ALLOWING OIL TO ESCAPE AND POTENTIALLY CONTACT A HOT EXHAUST SURFACE. WEEKS AFTER MY CAR WAS REPAIRS I NOTICED THAT MY CAR WAS NOW BURNING OIL AT AN EXCESSIVE RATE, AND I WAS NOW REPLACING OIL EVERY 1,000 TO 1500 MILES. THIS ISSUE CONTINUED FROM JUNE THROUGH OCTOBER. I HAD THE CAR EXAMINED FOR OIL LEAKS, BUT NONE COULD BE FOUND. AFTER MY 10/06/2019 OIL AND GENERAL SERVICE, IT WAS SUGGESTED THAT THERE'S A CHANCE THAT OIL WAS GETTING INTO THE ENGINE BLOCK. ON...

HAVING PROBLEMS WITH THE THROTTLE BODY I FIRST WENT TO THE DEALERSHIP AND THE SUGGESTED THAT I CLEAN IT IT WAS DONE TWICE AS OF TODAY THE LIGHT STILL COMES ON. THE SERVICE DEPARTMENT STATED SEVERAL PEOPLE HAVE BEEN CALLING AND COMPLAINING ABOUT THIS PROBLEM. IN MY YEARS OF OWNING A VEHICLE I HAVE NEVER HAD PROBLEMS WITH A THROTTLE BODY I FIGURE THE WAY THIS CAR IDLING GOES IT HAS A LOT TO DO WITH IT BECAUSE IT'S NOT A STICK SHIFT BUT DRIVES LIKE ONE ALSO THIS IS A VERY EXPENSIVE SERVICE AND IT'S HAPPENING AFTER THE WARRANTY WHICH OR SHOULD I BE SURPRISED BUT OVERALL I THINK THIS ISSUE SHOULD BE LOOKED AT AND EXAMINED TO MAKE THIS CAR MORE BETTER (YES MORE BETTER) WHEN THE CAR IS STARING FOR THE FIRST TIME IT ISLES UP VERY LOUD THEN CALMS DOWN AFTER EACH START AFTERWARDS IT DRIVES...

I PURCHASED THIS CAR USED IN FEB 2019. IN NOV/DEC IT BEGAN TO LOSE POWER WHEN DRIVING AND THE ENGINE LIGHT CAME ON. I TOOK IT TO SEVERAL SHOPS AND IT WAS FINALLY DIAGNOSED AS A CLOGGED CATALYTIC CONVERTER. THE ENGINE IS THE 2.0 GDI. IT SEEMS THAT IT'S A COMMON PROBLEM WITH THESE CARS. I WOULD LIKE AN INVESTIGATION TO ADD THE 2.0 ENGINES TO THE 1.6 ENGINE RECALL.

MY CAR HAS STARTED TO FAIL ON THE HIGHWAY WHICH I NEED TO DRIVE ON DAILY. THE ENGINE IS SLUGGISH AND GETS NO POWER PAST 3000 RPMS. I HAVE GOTTEN REGULAR MAINTENANCE ON THIS CAR AND FEEL THAT A NEW CATALYTIC CONVERTER IS NOT SOMETHING I SHOULD HAVE TO BUY WHEN I HAVE ONLY HAD THIS CAR FOR 90990 MILES OR SO.

KIA SOUL ALL OF SUDDEN HAD ENGINE LIGHT ON AND ACCELERATION STARTED TO DECREASE FOR 5 MINUTES. CAR THEN WENT BACK TO NORMAL BUT ENGINE HAD KLANKING SOUND. AFTER SLOWING DOWN OFF HIGHWAY, CLACKING SOUND WAS LOUDER AND ENGINE STARTED TO SPUTTER AND STALL OUT. WHEN CAR TURNED ON IT ENGINE HAD LOUD CLANGS. ONCE TOWED TO DEALER, DEALER SAID METAL SHAVINGS WAS FOUND IN OIL FILTER AND REQUIRED A NEW ENGINE BE INSTALLED FOR 12K. THIS HAPPENED AT 115,000 MILES JUST OUTSIDE THE POWERTRAIN WARRENTY

BEEN GETTING REGULAR OIL CHANGES ON TRACK. AND ON TIME. LAST 2 OIL CHANGES I BEEN NOTICING OIL LEVELS DROPPING LOW AFTER 1000 TO 1500 MILES DRIVEN. NO LEAKS NO BURNING SMELL. ENGINE WOULD BE BURNING THE OIL. TWICE KIA NEVER NOTICED ANYTHING WRONG. NOW DRIVING DOWN HIGHWAY ENGINE LIGHT CAME ON. HEARD KLACKING AOUND AND SLOWED DOWN. CAR LOST ACCELERATION FOR 5 MINUTES. AFTER PULLING OUT THE HIGHWAY IT STARTED SPUTTERING ACTING LIKE IT WAS GOING TO STALL OUT LIKE IT HAD LOW OIL. AGAIN IT WAS LOW. ADDED OIL. THIS WAS AFTER 800 MILES DRIVING. STILL NO LEAKS. TOWED IT TO KIA GARDEN GROVE CALIFORNIA. THEY SAID I NEEDED NEW ENGINE. OIL FILTER HAD METAL SHAVINGS SAID IT SOULD BE ALREADY IN ENGINE. QUOTED ME 12K. CAR IS 2014 AND HAS 115K MILES. IT'S WORTH 6K. LOOKING AT EVERYONE'S ELSE CO PLAINED YOU CAN CLEARLY SEE AN OIL...

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE CONTINUED AFTER THE RECALL WAS REMEDIED. WHILE DRIVING VARIOUS SPEEDS, THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO ARCHER KIA (11614 SOUTHWEST FWY, HOUSTON, TX 77031, (888) 879-5194) AND WAS INFORMED THAT OIL HAD BEEN BURNING INSIDE THE ENGINE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

I HAVE A 2014 KIA SOUL PLUS AND THE CATALYTIC CONVERTER SEEMS TO HAVE FAILED AND HAS BEGAN TO CAUSE ENGINE DAMAGE. THE DEALERSHIP DID NOT POINT TO THE CONVERTER BUT ONLY SAID THAT MY ENGINE NEEDED REPLACED. ON SECOND AND THIRD OPINIONS, IT HAS BEEN DETERMINED THAT IT WAS IN FACT MY CATALYTIC CONVERTER. KIA NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND RECALL THE 2.0L CATALYTIC CONVERT JUST AS THEY DID THE 1.6L.

MY KIA SOUL HAS THE 2.0 L ENGINE WHICH HAS RAN GREAT UNTIL 4 MONTHS AGO. I STARTING HEARING LIFTER NOISES LIKE WHEN YOU GET BAD GASOLINE. THEN ON THE HIGHWAY, IT STARTING LOSING POWER AND FINALLY, THE ENGINE QUIT. NOW MECHANIC SAYS REPAIRS WILL BE $2100 OR MORE IF ENTIRE ENGINE IS NEEDED. I DO HAVE AROUND 188000 MILES ON THE ENGINE.

MY 2014 KIA SOUL EXCLAIM WOULD NOT SHIFT GEARS CAUSING DECELERATION. I TOOK MY CAR TO KARP KIA WHERE I PURCHASED IT. IT TOOK KARP KIA 1 WEEK TO REPLACE THE CATALYTIC CONVERTER. 3 WEEKS LATER I BROUGHT MY CAR BACK TO THE DEALER BECAUSE OIL WAS NOT STAYING IN THE CAR BUT LEAKING ONTO THE ENGINE. KARP KIA WILL NOT HONOR MY WARRANTY NOR MY EXTENDED WARRANTY BECAUSE I CAN'T GET ALL OF MY MAINTENANCE RECORDS DESPITE THE ENGINE RECALL. I BOUGHT THE CAR IN 2017 AND THE CAR HAS LESS THAN 60000 MILES AND NEEDS A NEW ENGINE. I AM LEGALLY DISABLED AND TRYING TO FIND A WAY TO MAKE THEM HONOR THE RECALL/WARRANTY THAT THEY WANT ME TO PAY FOR BECAUSE I DON'T HAVE ALL OF MY OIL CHANGE RECEIPTS. PLEASE HELP ME.

TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, WAITED A FEW MINUTES UNTIL THE ENGINE COOLED OFF, AND DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

I WAS DRINK TO WORK GOING 30 MPH WHEN THE OIL LIGHT CAME ON AND I CHECKED IT OUT AND THERE WAS NO OIL IN IT. DEALER WAS NOT CALLED, BUT I GET OIL CHANGES REGULARLY AND I'M SCHOOLED THERE'S NO OIL IN MY CAR.

WHILE DRIVING MY 2014 KIA SOUL ON A COUNTRY ROAD, WITHOUT WARNING, A KNOCKING SOUND BEGAN. I PULLED OVER AND CALLED MY HUSBAND, WHO PROMPTED ME TO CHECK THE OIL. I HAD NEVER MISSED AN OIL CHANGE, THERE WERE NO LEAKS, NO SMOKING AND EVERYTHING WAS TIGHT AND CLEAN. I WAS SHOCKED TO FIND THERE WAS NO OIL AT ALL. THE OIL LIGHT HAD NEVER COME ON. I CALLED THE DEALERSHIP AND THEY PROMPTED ME TO ADD OIL AND BRING IT IN IMMEDIATELY. IT DIED NEAR THE CORNER OF THE DEALERSHIP AND WAS PUSHED INTO THE SERVICE CENTER WHERE I WAS TOLD IT NEEDED A NEW ENGINE.