NHTSA Complaint #11288793 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11288793
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	December 11, 2019
Date Filed	December 13, 2019
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

KIA SOUL ALL OF SUDDEN HAD ENGINE LIGHT ON AND ACCELERATION STARTED TO DECREASE FOR 5 MINUTES. CAR THEN WENT BACK TO NORMAL BUT ENGINE HAD KLANKING SOUND. AFTER SLOWING DOWN OFF HIGHWAY, CLACKING SOUND WAS LOUDER AND ENGINE STARTED TO SPUTTER AND STALL OUT. WHEN CAR TURNED ON IT ENGINE HAD LOUD CLANGS. ONCE TOWED TO DEALER, DEALER SAID METAL SHAVINGS WAS FOUND IN OIL FILTER AND REQUIRED A NEW ENGINE BE INSTALLED FOR 12K. THIS HAPPENED AT 115,000 MILES JUST OUTSIDE THE POWERTRAIN WARRENTY

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