NHTSA Complaint #11310470 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11310470
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	February 20, 2020
Date Filed	February 20, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

ENGINE BURNING OIL. NO SIGNS OF LEAKAGE OR "BLUE SMOKE". USUALLY HAVE TO PUT IN BETWEEN 3 AND 5 QUARTS OF OIL BETWEEN OIL CHANGES. KIA WON'T FIX THE PROBLEM, EVEN THOUGH THERE HAVE BEEN MANY OTHER COMPLAINTS ABOUT THIS ISSUE. I BOUGHT THE CAR USED, DIDN'T KNOW IT HAD AN ISSUE. OIL GOT DANGEROUSLY LOW WITHIN 30 DAYS OF OWNING THE CAR. THAT'S WHEN I FOUND OUT IT WAS BURNING OIL. IT HAS 11,0000 MILES ON IT AS OF THIS COMPLIANT. ISSUES STARTED FOR ME AT AROUND 100,000 MILES. WHEN I TOOK THE CAR INTO THE KIA DEALER, THEY SAID THAT THE PREVIOUS OWNER HAD BROUGHT IT IN TO HAVE AN OIL CONSUMPTION TEST DONE. KIA DEALER SAID ENGINE NEEDS TO BE REPLACED.

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