NHTSA Complaint #11311570 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11311570
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	February 22, 2020
Date Filed	February 26, 2020
Mileage	126,587 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING AT SPEED LIMIT, 75MPH, THE CAR STARTING LOSING POWER AND STARTED TO SHAKE, THEN IT SPED UP AGAIN AND LEVELED OUT. ONCE I REACHED THE NEAREST GAS STATION, IN PARK, IT WAS SHAKING AND RATTLING. I WAS ABLE TO GET THE CAR TO MY MECHANIC AND UPON HIS INSPECTION, FOUND A HOLE IN THE PISTON. I CONTACTED THE LOCAL KIA DEALERSHIP AND WAS TOLD THEY COULD REPLACE THE ENGINE FOR $9000.00. I HAD INFORMED THAT THERE MAY BE A RECALL, SO I ASKED THE DEALERSHIP AND WAS TOLD NO. THEY DID NOT ASK FOR A VIN OR ANYTHING.

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