2014 KIA SOUL Engine Problems

AT ACCELERATION SUDDENLY BOGGED OUT. TURNS OUT TO BE THE 02 SENSOR AND CATALYTIC CONVERTER OVER HEATED, BURNT OUT NEWLY REPLACED SPARK PLUGS. THIS IS THE SECOND SET OF O2 SENSORS REPLACED. MASTER MECHANIC SAYS ALL DUE OVER HEATING FROM EXHAUST.

I WAS DRIVING MY 2014 KIA SOUL IN THE FREEWAY WHEN THE CAR STARTED TO SHAKE AND LACKED ON ACCELERATION AND DROPPED SPEED FROM 70 MPH TO 40 MPH, CHECK ENGINE LIGHT TURN ON SO I PULLED TO SIDE OF THE ROAD AND GOT THE CAR TOWED TO MY HOUSE. THE NEXT DAY I TOOK THE CAR TO THE DEALERSHIP AND FOUND THAT IT'S AN ENGINE ISSUE AND NEED TO BE REPLACE.

ONE DAY IT WAS FINE, DROVE TO LOUISVILLE KY FROM LEXINGTON KY AND NOTICED SPORADIC, WEIRD SHIFTING WHICH SEEMED VERY OFF, SHIFTING AT THE WRONG TIME I HAD GROWN ACCUSTOMED TO FOR THE PREVIOUS 6 YEARS ON THE WAY BACK HOME CAR WOULD NOT GO OVER 55-60 MPH AND TO TRY AND FORCE IT TO DOWNSHIFT ONLY MADE THE ENGINE REV EXTREMELY HIGH AND NOISY WITH NO FORWARD MOTION, CAR ACTED AS THOUGH IT WANTED TO JUST QUIT ALTOGETHER, AND FROM THAT POINT ON ITS BEEN BOGGING DOWN LIKE A GIANT SAT ON THE HOOD UPON PUSHING THE ACCELERATOR TO GET MORE SPEED, AND UPON BACKING OFF 9F THE ACCELERATOR PEDAL THE LOUD REVVING NOISE EASED UP AND CAR SEEMED TO RECOVER SOMEWHAT UNTIL THE NEXT ACCELERATION...THE CAR HAS HESITATED, ENGINE IDLE IS, FOR THE MOST PART, OK, BUT 55-60 IS AS FAST AS IT WILL GO UNLESS GOING DOWNHILL,...

THERE IS A 1.6 LTR ENGINE IN THIS VEHICLE, 2014 KIA SOUL. I FIND THIS VEHICLE USING .5QT OF OIL BETWEEN 1000 AND 1500 MILES. IS THIS NORMAL? I AM NOT THE ONLY PERSON COMPLAINING ABOUT KIA ENGINES USING OIL. BY COMPARISON I ALSO HAVE A HYUNDAI 2008 HYUNDAI ACCENT WITH A 1.6LT ENGINE BOTH VEHICLES HAVE ABOUT THE SAME MILEAGE THE ACCENT DOESN'T USE ANY OIL IN 3000 MILES, WHAT GIVES? SEEMS LIKE AN AWFUL LOT OF OIL USAGE FOR A 1.6LTR.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THERE WAS BLACK SMOKE COMING FROM THE EXHAUST PIPE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS BURNING EXCESSIVE AMOUNTS OF ENGINE OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE CATALYTIC CONVERTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

TRAVELING DOWN THE INTERSTATE AT 75 MPH...HAD CRUISE CONTROL ON AND STARTED TO HEAR A LOUD RATTLING NOISE THEN A POP RESULTING IN VEHICLE BECOMING IMMOBILIZED WITH OIL ALL OVER THE GROUND. VEHICLE TOWED HOME. ENGINE HAD THROW A ROD RESULTING IN HOLE IN THE ENGINE BLOCK AND DRAIN PAN - HAS 102,000 MILES WELL MAINTAINED

2014 KIA SOUL. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED. AFTER THAT, THE VEHICLE BEGAN LOSING POWER AND FELT AS IF IT WAS MISFIRING UPON ACCELERATION. THE DEALER ADVISED THE CATALYTIC CONVETER NEEDED TO E REPLACED AS WELL AS THE SPARK PLUGS. THE SPARK PLUGS WERE REPLACED BUT, THE CONVERTER WAS NOT. EVENTUALLY, THE ENGINE FAILED. THE ENGINE WAS REPLACED. THE CONSUMER REFERENCED RECALL 19V12000 AND STATED 2014 MODEL YEAR VEHICLES SHOULD BE APART OF THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR. *JS

ON TUESDAY, DECEMBER 15, 2020, WHILE DRIVING ON A HIGHWAY, WE EXPERIENCED A SUDDEN LEAKAGE OF ENGINE OIL AND SIGNIFICANT SMOKING FROM THE VEHICLE. OVER 3 QTS OF OIL HAD LEAKED FOR THE ENGINE INTO THE PAN UNDERLYING THE ENGINE FOR NO APPARENT REASON. KIA HAS JUST ISSUED A RECALL ON THIS VEHICLE PRESUMABLY BECAUSE OF THIS WELL KNOWN ENGINE FIRE ISSUE AND RELATED CLASS ACTIONS, HOWEVER WILL NOT DO ANYTHING TO ADDRESS THE ISSUE UNTIL THY SEND LETTERS OUT IN OVER 60 DAYS.

SINCE FIRST OIL CHANGE DONE WITH DELRAY FLORIDA KIA I COMPLAUOF KICKING SOUNDS IN ENGINE LOSS OF POWER OIL BURNING SMELLS OCCASIONALLY. I WAS TOLD EACH TIME THEY PUT ON COMPUTER N NOTHING WRONG. I BOUGHT NEW AT 11/2014 NOW OIL LIGHTS ENGINE LIGHTS FLASHING ON IRRATIONALLY CAR CONSUMING OIL NO LEAKS JUST EATING IOL NOW 2-3 QTS IN 2 MONTHS KNOCKING GETTING LOUDER BUT QUIETS SOME AFTER OIL CHANGE BUT LOSS OF POWER AND KNOCKING PERSISTS. OIL IS SCARY HOW MUCH IT'S CONSUMES I HAVE BEEN COMPLAINS OF THIS ISSUE FOR FIRST OIL CHANGE. WAS TOLD BY DEALER NO NEED TO CHANGE OIL MORE THAN 2X PER YEAR BUT I STILL DO REGULARLY 3-4,000 OR 3 MONTHS. I FEEL DAMAGE HAS BEEN DONE TO CAR AND I AM SEEKING NEW ENGINE REPLACEMENT. DEALERS NEVER DID IDENTIFY ISSUE SAID NO CODES GOING OFF. BUT I NOTICED IT FROM BEGINNING. ONCE...

COMPLETE OIL LOSE, DIAGNOSTIC INDICATES ENGINE FAILURE. VEHICLE WAS IN MOTION ON A BUSY INTERSTATE 93 IN NEW HAMPSHIRE.. OIL LIGHT BEGAN TO FLASH AND POWER LOSE DEVELOPED. NAVIGATING THE VEHICLE BECAME DIFFICULT AND COLLISION WAS NARROWLY AVOIDED AS THE VEHICLE CAME TO REST IN THE BREAKDOWN LANE

THE CRUISE CONTROL WAS ON MY CAR STARTED TO EXCELERATE AND REV TO HIGH RPM WITHOUT THE ENGINE SHIFTING GEARS.. THEN MY SERVICE ENGINE LIGHT AND OIL LIGHT CAME ON THE CAR MAKING THIS HORRIBLE NOISE, I PULLED OVER AND THE ENGINE WAS BARRELING BLACK SMOKE. I HAVE BEEN ON THE PHONE WITH KIA REPORTING THIS, BUT THEY WANTED $800 TO TOW IT TO THE CLOSEST DEALERSHIP, AND IT'S KIAS RECALL FAULT THAT THIS HAPPENED. SO MY CAR WHICH WAS STILL ON THE SIDE OF THE ROAD LAST WEEK, IS PROBABLY PICKED UP AND IMPOUNDED BY NOW....KIA SHOULD TAKE OWNERSHIP, TOW MY CAR AND FIX IT, OR I WILL BE MORE THAN HAPPY TO LET MY CAR GO BUY, FILE BANKRUPTCY AND NEVER BUY ANOTHER KIA. I HAVE NEVER BEEN NOTIFIED OF BUT ONLY ONE RECALL WHICH I HAD MY CAR SERVICED AT THAT TIME IN 2019 FOR THAT. THIS...

WHILE DRIVING ON A STATE HIGHWAY AT 70 MPH ON CRUISE CONTROL, I WAS COMING UP AN INCLINE WHEN MY CAR SUDDENLY STARTED TO DECELERATE. I TRIED TO INCREASE MY SPEED BY APPLYING THE ACCELERATION PEDAL. THE RPMS INCREASED WITHOUT AN INCREASE IN ACCELERATION. I IMMEDIATELY PUT MY HAZARDS ON AS I WAS ON A MAJOR HIGHWAY WITH CARS FLYING BY ME AND ATTEMPTED TO GET TO THE SIDE OF THE ROAD. MY CAR WOULD BARELY GO 20-30 MPH AND MY CAR STARTED TO "RUMBLE" OR "SHAKE" AS IF I WAS SEVERELY OUT OF ALIGNMENT. MY ENGINE AND OIL LIGHT ALSO CAME ON AT THE SAME TIME AS THE DECELERATION. THE ENGINE LIGHT CONTINUALLY FLASHED. WHEN I CHECKED THE OIL, IT WAS ALMOST EMPTY AND MY HUSBAND HAD JUST CHANGED THE OIL LESS THAN 30 DAYS AGO. WE HAVE ALSO BEEN HAVING TO INCREASE HOW MANY TIMES WE'RE HAVING TO...

ENGINE FAILED DURING REGULAR DAILY DRIVING. SPUN ROD BEARING WAS THE DIAGNOSIS. ENGINE WAS LESS THAN 1 QUART LOW, NOT ENOUGH TO CAUSE ENGINE SEIZURE

I WAS DRIVING ON INTERSTATE 75 NORTH IN MARIETTA, GA WHEN MY VEHICLE SUDDENLY LOST POWER IN FRONT OF AN 18 WHEELER. I WAS ABLE TO NAVIGATE OFF THE NEXT EXIT. THERE WERE NO WARNING LIGHTS LIT ON MY DASH AND THERE HAD NOT BEEN ANY LIT PRIOR TO THIS INCIDENT. JUNE 2020 MY CATALYTIC CONVERTER WAS REPLACED UNDER RECALL #SC176. ALL OF THE SYMPTOMS POINT TOWARDS ENGINE DAMAGE THAT OCCURRED PRIOR TO THE RECALL REPAIR.

NOVEMBER 25TH ON MY WAY TO WORK I STARTED HEARING A RATTLE WHILE DRIVING ON HWY 30. ABOUT A MILE FROM MY HOUSE. THE NOISE DIDN'T SEAM TO BE PRESENT WHILE RPM WAS UNDER 3,000RPM SO I DECIDED TO BE CAUTIOUS OF RPM AND NOT PUSH MY CAR TOO MUCH THAT MORNING. AS I PULLED INTO THE PARKING LOT THE ENGINE STOPPED, AND THE OIL LIGHT FLICKERED. I STARTED THE CAR AND PARKED IT. AFTER WORK THE CAR STARTED FINE BUT AS I PULLED INTO THE ROAD I HEARD THE RATTLE AGAIN SO I WENT TO THE NEAREST PLACE I COULD TO BUY OIL. BEFORE CHECKING I PURCHASED A QUART AND FOUND OUT I HAD ENOUGH OIL IN THE CAR. THE RATTLE WAS STILL PRESENT SO I PURCHASED OIL, FILTER AND DECIDED NO HARM WOULD COME FROM REFRESHING THE OIL IN THE CAR. I KEPT MY RPM UNDER 3,000 ON...

WHILE DRIVING AT 55MPH,WHITE SMOKE BEGAN POURING FROM REAR OF VEHICLE FROM UNDER CAR AND EXHAUST. ALL WARNING LIGHTS CAME ON WE GOT THE CAR TO THE SIDE OF THE HIGHWAY AND IT STALLED AND WOULD NOT RESTART, WAS TOLD BY LOCAL DEALER A NEW ENGINE WAS NEEDED. ALL OF THESE SYMPTOMS ARE COVERED UNDER THE RECALL AND SERVICE BULLETINS, PLEASE HELP THIS IS OUR ONLY VEHICLE AND WE CAN'T AFFORD THE NEW ENGINE THAT SHOULD BE COVERED, THANK YOU.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO DRIVE OFF THERE WAS A KNOCKING SOUND COMING FROM UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

IN MAY 2019 I HAD A REPAIR DONE DUE TO A RECALL ON THE CATALYTIC CONVERTER IN OCTOBER 2020 BARELY 1 1/2 YEARS LATER THE CATALYTIC CONVERTER WENT OUT AGAIN. AS IT WAS OUT OF WARRANTY 1YR IT WASN'T COVERED. I HAD IT REPLACED AT MY COST A PART THAT SHOULD HAVE LASTED 10PLUS YEARS ONLY TO HAVE MY CAR STALL AS I WAS DRIVING TO WORK NOT EVEN A MONTH LATER. I HAD IT TOWED DIRECTLY TO KIA DEALERSHIP WHERE IT IS STILL CURRENTLY. THEY SAID THE ENGINE IS BAD AND NEEDS TO BE REPLACED. KIA STATES THAT GOOD WILL DOESN'T EXTEND THE ENGINE REPLACEMENT DUE TO THE FACT THAT THE CATALYTIC CONVERTER WAS OUT OF WARRANTY. THIS VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY WITH LIGHTS FLASHING AND A RUMBLING OF THE CAR; THANKFULLY I WAS ABLE TO RESTART IT AND MOVE OVER SO THAT WE WEREN'T...

MY CAR HAS BEEN BURNING OIL IN AN ABNORMAL RATE. IT BEGIN AT THE BEGINNING OF 2020. I ALWAYS TOOK MY CAR FOR RECOMMEND MAINTENANCE TO THE KIA OF CARSON IN CALIFORNIA. NOW ABOUT EVERY MONTH I HAVE TO TOP OFF THE OIL. AN ESTIMATE OF LESS THAN 600 MILES PER MONTH. SOMETIMES WHEN I AM AT A LIGHT THE CAR WILL SHAKE A BIT. ALSO IF I USE THE AC THE CAR WILL SHAKE A BIT AS WELL IT DID NOT DO THAT BEFORE. IF AM DRIVING I DON'T FEEL THAT SHAKES. THE FIRST TIME THAT I NOTICED SOMETHING WAS GOING ON I WAS AT STOP LIGHT AND MY CAR SHAKED AND FELT LIKE IT WAS GOING TO TURN OFF. AFTER THAT IT SHAKES IF AM TOO LONG AT A LIGHT BUT NOT TOO HARD.

I'VE TAKEN MY CAR TO THE DEALERSHIP A COUPLE TIMES AND I WOULD LIKE TO SEE IF THE CAR CAN BE FIXED BACK TO THE WAY THE CAR ORIGINAL WAS IN PERFECT CONDITION BESIDES NORMAL WEAR AND TEAR. I AM CAPABLE OF FIXING MY CAR IF IT'S MY FAULT BUT I WOULD REALLY LIKE TO HAVE A SECOND HAND SPECIALIST ASSIST IN THIS MATTER.

LOSES ACCELERATION GOING UPHILL. KNOCKS AND RATTLES WHEN CAR IS TURNED ON. PREVIOUS CAR WAS A SORENTO AND DID THE SAME. SHUT OFF ON ME IN THE MIDDLE OF THE FREEWAY WITH MY CHILDREN AND MYSELF IN IT. FELT LIKE THE ENGINE FELL OUT FROM UNDERNEATH THE VEHICLE. I SEEING THE BEGINNING PHASES OF THE SAME ISSUE WITH MY SOUL. IM SCARED THAT THIS CAR WILL NOT ONLY SHUT OFF ON ME WHILE DRIVING ON THE FREEWAY BUT THAT IT MAY COST ME MY LIFE IF SOMEONE WERE TO REAREND ME WHEN MY CAR LOSES POWER TO AN ISSUE NO ONE SEEMS TO KNOW WHAT THE PROBLEM MAY BE. THERE SHOULD BE A RECALL ON ALL KIA ENGINES AND IS POOR MANUFACTURING. MAJOR ISSUES WITH THIS BRAND OF CAR IS THE ELECTRICAL, ENGINE AND THAT IT SUCKS UP SO MUCH OIL WITHOUT WARNING.

ROD BEARING FAILURE CAUSING THE ENGINE TO SEIZE. HAPPENED WITH NO WARNING SIGNS, AFTER GETTING THE VEHICLE'S OIL/ENGINE CHANGED OR FILTERED AN UNUSUAL AMOUNT OF TIMES. SEEMS TO BE HAPPENING BETWEEN 80K-120K MILES ON AVERAGE. WHEN ENGINE SEIZED THE SOUL DROVE AS NORMAL, BEGAN MAKING A KNOCKING NOISE AND SECONDS LATER IT SHUT OFF.

DRIVING DOWN THE HIGHWAY AND VEHICLE ENGINE STARTED TO LOSE POWER AND MAKE A LOUD NOISE. WAS ABLE TO PULL OVER BEFORE IT STOPPED. HAD IT TOWED TO A SHOP AND THE MECHANIC SAID ENGINE FAILURE WITH METAL SHAVINGS IN THE OIL. OIL HAD BEEN CHANGED APPROXIMATELY 6 WEEKS PRIOR TO FAILURE.

WHILE DRIVING ON HWY ENGINE FAILURE:(BEARING ROD KNOCKING,THROWN ROD,ENGINE SEIZURE) LOUD ENGINE KNOCKING CAUSED BY BEARING ROD KNOCKING THEN A LOUD SOUND (ROD GETTING THROWN) ENGINE FAILURE.THROWN ROD CAME THROUGH ENGINE BLOCK AND HIT STARTER. THE ENGINE SEIZED WHILE ON THE HWY.

MY FIANCE AND I WERE DRIVING WE PULLED ONTO THE BUSY HIGHWAY IN JOPLIN MISSOURI THE CAR JUST STALLED OUT AND DIED OUT OF NOWHERE..NO CHECK ENGINE LIGHTS NO WARNINGS JUST DIED WOULD NOT START BACK UP MY FIANCE FINALLY GOT IT TO START BACK UP IT MADE IT TWO MILES THEN STALLED AGAIN IN THE MIDDLE OF A BUSY INTERSECTION!! I HAD MY TWO GIRLS WITH ME IT WAS POURING RAIN WE HAD TO PUSH THE VEHICLE TO SAFETY!! STUCK WITH TOW FEES SHOP FEES NOW ONLY TO FIND OUT A WEEK AFTER THIS HAPPENED THAT A RECALL HAS BEEN PUT OUT FOR THE SAME THING THAT HAPPENED TO US!! WE CALLED KIA IMMEDIATELY THEY REFUSE TO DO ANYTHING AND WANT US TO PAY AGAIN TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALERSHIP SO THEIR MECHANIC CAN INSTALL A SOFTWARE THEN DIAGNOSE IT THEMSELVES!! DAMAGE ALREADY DONE AND...

THIS IS AN UPDATE TO WHAT I PREVIOUSLY REPORTED. THERE IS CURRENTLY ONLY A RECALL FOR THE BASE MODEL OF THE KIA SOUL BUT THIS IS AFFECTING THE + AND ! MODELS OF THIS VEHICLE AS WELL AND 19V120000 RECALL DEFINITELY NEEDS TO BE EXTENDED TO COVER ALL ENGINES IN ALL MODELS OF THIS VEHICLE, THE 2.0L GDI. AS PREVIOUSLY MENTIONED IN MY PRIOR COMPLAINT, MY VEHICLE WAS WELL MAINTAINED AND WHILE DRIVING MY CAR MADE A LOUD NOISE AND LOST POWER AND BEGAN TO SLOW DOWN. NO WARNING LIGHTS DISPLAYED ON MY VEHICLE. IT WAS DISCOVERED THAT THE ROD HAD PIERCED THROUGH THE ENGINE BLOCK CAUSING THE OIL TO LEAK. THIS IS URGENT THAT THIS RECALL IS EXTENDED TO THE 2.0L ENGINE.

THE ENGINE BLEW, LEAKING OIL. APPARENTLY A LIFTER WAS MAKING A TAPPING NOISE, WE WERE TOLD THE ENGINE WAS UNREPAIRABLE.

VEHICLE TURNS OFF WHEN IN MOTION AT SPEED OFF 55 MPH ALL POWER, LIGHTS, AND CONTROL OF VEHICLE STOP WORKING THIS CAN CAUSE A MAJOR ACCIDENT. THIS HAS HAPPEN 3 TIMES THIS MUST BE ADDED ON A RECALL LIST

I WAS DRIVING. I CAME TO A RED LIGHT. THE LIGHT TURNED GREEN. THE CAR IN FRONT OF ME WENT. I PUSHED ON GAS. THE PERSON N FRONT OF ME HIT BRAKES. I HIT MY BRAKES, FELT A HUGE JOLT. CAR ACCELERATED AND WAS NOT BRAKING. I SLAMMED INTO THE BACK OF VEHICLE. I WAS WEARING A SELTBELT, BUT MY KNEES SLAMMED INTO DASHBOARD. AIR BAGS DID NOT GO OFF WHICH EVERYONE WAS SURPRISED BY THIS. I ENDED AT HOSPITAL WITH A CONCUSSION, INJURIES TO MY KNEES, RIGHT ANKLE..ETC MY 2014 KIA SOUL HAS BEEN DETERMINED TO BE TOTALLED. I HAVE CONTACTED YOU PREVIOUSLY STATING MY VEHICLE HAD ISSUES THAT WERE A SAFETY HAZARD. I WAS TOLD TO KEEP CHECKING FOR MY VIN TO GET ADDED TO A RECALL LIST. NOW THIS HAS HAPPENED. I WAS ADMITTED TO HOSPITAL AS WELL.

WHEN I WAS DRIVING TODAY DOWN THE HIGHWAY, THE CAR STARTED TO JERK WHILE I PUSHING ON THE ACCELERATOR. THE ENGINE LIGHT BEGAN TO BLINK CONTINUOUSLY. I GET HOME SAFELY AND THE CAR IS STILL SHAKING. SO I TAKE IT FOR AN ENGINE TESTING AND COME TO FIND OUT CYLINDER 3 IS MISFIRING AND NOW THE CAR WON'T EVEN PULL THE HILL.

TOOK MY VEHICLE INTO MY LOCAL KIA DEALER FOR A LETTER TITLED "PRODUCT IMPROVEMENT CAMPAIGN" SENT FROM "CORPORATE HEADQUARTERS" TO PERFORM A "SOFTWARE UPDATE ON 2014-2016 GASOLINE DIRECT INJECTION (GDI) ENGINE TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. UPON PICKING IT UP FROM THE DEALERSHIP, THE CEL (CHECK ENGINE LIGHT) IMMEDIATELY BEGAN FLASHING WITHIN A FEW MILES OF DRIVING OFF THE DEALERSHIP. IN TAKING IT TO THE DEALERSHIP, AND WITH THEIR COLLABORATION WITH THE CORPORATE HEADQUARTERS, KIA IS UNABLE TO FIX MY CAR. I HAVE HAD A RENTAL CAR FOR 30 DAYS NOW. KIA HAS OFFERED 2 CASH AMOUNTS FOR COMPENSATION, BOTH OF WHICH WILL NOT COVER REPLACING THE ENGINE. THE CAR WORKED PERFECT BEFORE ALL THIS BEGAN AND I HAVE RECORDS TO PROVE THAT. VEHICLE WAS METICULOUSLY DEALER ONLY MAINTAINED. I HAVE REQUESTED A NEW ENGINE FROM A NON-PROBLEMATIC 2017 OR NEWER KIA SOUL OR A...

IN JULY 2020 I WAS HELPING THE NATIONAL GUARD IN THE COVID-19 RESPONSE AND ON MY WAY TO THE UNIT, I DROVE FOR ABOUT 3 MINUTES ON THE HIGHWAY AND THEN MY CAR STALLED. I WAS GOING 63 MPH AND THEN 40 MPH. I HAD TO PULL OVER AND WAS A LITTLE STUNNED AS IT WAS VERY DANGEROUS TO DO SO. I EVENTUALLY WAS ABLE TO PULL OVER SAFELY. I TOWED MY CAR TO FIRESTONE AND THEY SAID THE EXHAUST MANIFOLD HAD TO BE CHANGED. I PAID OVER $800 FOR THIS. ON SEPTEMBER 7, 2020, MY CAR STALLED AGAIN. I WAS DRIVING ON THE MASSPIKE ON CRUISE CONTROL AT 65 MPH AND WHEN TRIED TO INCREASE MY SPEED TO SWITCH LANES, THE CAR DID NOT ACCELERATE. I THEN, LET GO OF THE PEDAL AND TRIED TO PRESS IT AGAIN, EXCEPT THIS TIME, MY CAR ACCELERATED BUT THE CAR WAS SHAKING....

ON SEPTEMBER 24, 2020, I WAS DRIVING ON THE FREEWAY GOING HOME WHEN MY KIA SOUL STARTED MAKING A LOUD NOISE COMING FROM THE ENGINE NO LIGHTS CAME ON AND NO WARNING. THE VEHICLE LOST POWER AND I HAD PULL ON THE SHOULDER OF THE FREEWAY AND HAD TO TOWED IT HOME. THE NEXT DAY, I TOWED IT TO KIA CAR PROS IT'S BEEN THERE SINCE. AFTER TWO WEEKS, I WAS ADVISED THAT IT HAS A BLOWN ENGINE. THESE VEHICLES HAVE A RECALL THAT CAUSE THE ENGINE TO BLOW UP. I HAVE REQUESTED FOR A DIAGNOSTIC REPORT AS OF TODAY THEY HAVE NOT PROVIDED ME WITH ONE. YOUR ASSISTANCE TO THIS URGENT MATTER IS GREATLY APPRECIATED. MICHAEL NARANJO

WE WERE ON A 2 LANE HIGHWAY GOING HOME. WE STARTED UP A HILL AND THE CAR LOST POWER BUT WAS FINE AGAIN AFTER THE HILL, WENT UP ANOTHER HILL AND THE CAR LOST POWER AGAIN BUT THIS TIME IT STARTED MAKING A CLANGING NOISE IN THE MOTOR. WE IMMEDIATELY PULLED OVER. NO WARNING LIGHTS AT ALL. MY HUSBAND WHO WAS IN ANOTHER VEHICLE AHEAD OF US CHECKED EVERYTHING AND FOUND THE OIL WAS A LITTLE LOW BUT IT WASN'T TIME FOR AN OIL CHANGE IT HAD ONLY BEEN A LITTLE OVER 3000 MILES AND IT IS ALWAYS CHANGED BEFORE OR AT 5000 MILES. HE ADDED OIL BUT THE NOISE WAS STILL THERE. WE HAD THE VEHICLE TOWED TO OUR MECHANIC. THE MECHANIC DID AN INSPECTION AND HE HEARD THE NOISE COMING FROM CYLINDER #3 AND HE DID A COMPRESSION TEST AND IT LOST COMPRESSION. HIS DIAGNOSIS IS THAT THE...

LOSING OIL AND HAVING A KNOCKING NOISE COMING FROM ENGINE. KIA MOTORS HAD US TAKE A VEHICLE OIL CONSUMPTION TEST THAT REVEALED LOSS OF 1/2 QUART EVERY 500 MILES. THEY ALSO HAD US TAKE A COMPRESSION TEST, AND THREE SEPARATE TRIPS TO THE DEALER FOR VIDEO ANALYSIS. AFTER SIX WEEKS THEY FINALLY DECLARED THE CAR UNDER WARRANTY. THEY ORDERED A SHORT BLOCK ENGINE AND SENT THE 'HEAD OF THE ENGINE OUT TO BE RETOOLED BY A LOCAL SHOP. AFTER OVER THREE WEEKS WE GOT THE CAR BACK. IN A TIME PERIOD OF ONE WEEK THE CAR HAD A SERIES OF EVENTS. THE ENGINE SHUT OFF IN TRAFFIC ON MY WAY TO WORK, IT ALSO HAD A PERIOD WERE WHEN STARTING THE CAR, IT SHOOK LIKE CRAZY, BUT STARTED. THE TOP COVER I FOUND OUT LATER THAT IT SHOOK OFF ITS PEGS AND WAS RESTING LOOSE ON THE TOP OF THE...

VEHICLE SHUT OFF WHEN IN DRIVING MODE NO CHECK ENGINE LIGHTS COME ON AND NO OTHER CODES POP ON WHEN VEHICLE WAS SCAN. TWO MISS CALLS ON THE HIGHWAY ALMOST GOT INTO A BAD ACCIDENT

WHILE WAITING AT A LIGHT ON A HILL MY ENGINE SHUT OFF WITHOUT ANY WARNING. I WAS ABLE TO RESTART IT. TWO DAYS LATER WHILE DRIVING ON A BUSY INTERSECTION MY ENGINE SHUT DOWN AGAIN WITHOUT WARNING. WHEN I RESTARTED IT, IT ACCELERATED REALLY FAST. I AM NOW AFRAID TO DRIVE IT. IT ONLY HAS 52,000.MILES ON IT AND THE MAINTENANCE IS UP-TO-DATE ON IT.

DRIVING ON THE HIGHWAY, SMOKE STARTED COMING FROM UNDER THE HOOD, STOPPED ON THE SHOULDER AND PAINT WAS BLISTERING ON THE HOOD END ENGINE JUST BURST INTO FLAMES, FLAMES WERE COMING OUT OF THE DASH, IN MINUTES ENTIRE CAR WAS BURNED

BOUGHT 2014 KIA SOUL ON 6/16/20 AT 106K MILES FROM HYUNDAI DEALER. DID NOT DRIVE FROM 8/8/20 TO 8/16/20-CAR WAS IN A SECURE LOCATION. DRIVING ON HIGHWAY, MADE A TURN, HEARD A CLUNKING NOISE AND CAR STALLED AND QUIT W/NO RESTART. DID NOT SEE ENGINE LIGHT BEFORE PREVIOUSLY. TOWED HOME, AND THEN TO CUMBERLAND KIA ON 9/5/20. PROMISED A LOANER CAR, BUT NEVER GOT ONE. THEY SAID THE ENGINE WAS BLOWN AND IT WOULD COST $8000 TO FIX IT. ONLY PAID $7500 FOR THE CAR. KIA WOULD NOT NEGOTIATE. HYUNDAI TRIED TO WORK WITH THEM AS WELL. CALLED KIA CONSUMER AFFAIRS. THEY ASKED CUMBERLAND KIA IF THEY WOULD CONSIDER ANY "GOOD WILL"-THEY DECLINED. THE WHOLE DESCRIPTION OF WHAT HAPPENED FITS THE NHTSA RECALL #19V120-PART 573 SAFETY RECALL REPORT-BUT THE VIN# IS NOT SHOWING A RECALL. PURCHASED THE CAR BECAUSE OF CLEAN CARFAX (SEE ATTACHED). PAST SERVICES ON 3RD OWNER(PUCHASED AT...

CATALYTIC CONVERTER NEEDS REPLACING, CLOGGED AND BROKEN. WENT TO MY LOCAL MECHANIC AND HE SAID CATALYTIC CONVERTER SHOULD NOT BREAK/CLOG LIKE THIS FOR YEARS. CAR HAS WEAK ACCELERATION, AND MAY EVEN SEIZE AND STOP ACCELERATION WHILE THE GAS IS BEING APPLIED.

WHENEVER I START UP MY CAR, THE ENGINE SEEMS TO KNOCK. I TOOK IT TO THE KIA DEALERSHIP 3 TIMES AND THEY INSISTED I JUST NEEDED AN OIL CHANGE. I FINALLY TOOK IT TO A MECHANIC IN MY NEIGHBORHOOD WHO FINALLY TOLD ME THAT I HAVE AN OIL CONSUMPTION ISSUE. WHEN I WENT BACK TO THE DEALERSHIP, THEY REFUSE TO FIX IT BECAUSE THEIR IS NOT A RECALL ON THESE VEHICLES. I HAVE CHILDREN AND IT IS VERY DANGEROUS FOR THEM TO BE IN A DEFECTIVE VEHICLE AND NOT KNOW WHEN IT'S FINALLY GONNA GIVE OUT. PLEASE RECALL THESE VEHICLES IMMEDIATELY!!

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE WAS CONSUMING OIL PREMATURELY. THE CONTACT ALSO FOUND THAT THE CATALYTIC CONVERTER WAS OVERHEATING DUE TO THE PREMATURE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAILURE CODE: P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. THE MANUFACTURE WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

THE ENGINE IN MY 2014 KIA SOUL + BEGAN KNOCKING WHILE I WAS DRIVING ON A HIGHWAY. WITHIN SECONDS OF HEARING THE KNOCKING, I WAS UNABLE TO DRIVE THE CAR AND THE CAR DANGEROUSLY SLOWED DOOWN ON A HIGHWAY WITH FAST MOVING VEHICLES. I PULLED OVER TO THE SHOULDER TO FIND MY OIL HAD BURNED AND MY ENGINE WOULD NO LONGER START. MY OIL WAS CHANGED EXACTLY 7 DAYS BEFORE THE OIL WAS COMPLELTY BURNED OUT OF THE OIL TANK. THERE WAS NO INDICATION THAT THERE WAS A PROBLEM UNTIL MY CARS ENGINE WAS NO LONGER ABLE TO TURN OVER DUE TO LACK OF OIL. AAA CAME TO PICK ME UP ON THE SIDE OF THE ROAD AND DROVE MY CAR 60 MILES TO MY MECHANIC BEFORE A KIA DEALERSHIP COULD TAKE IT. MY CAR IS NOW AT KIA, AND THEY ARE REFUSING TO REPLACE MY ENGINE. THERE HAS BEEN...

THE CAR FIRST STARTED HAVING PROBLEMS AND SEPTEMBER OF 2019 WAS TOLD IT NEEDED A CATALYST CONVERTER. THE CONVERTER WAS REPLACED IN MARCH OF 2020 THE CAR WAS DRIVING FINE NOW IT'S BURNING OIL ALREADY AT 2,000 MILES IT NEEDS A OIL CHANGE THE ENGINE LIGHTS ON I'M GOING TO TAKE IT TO FIRESTONE TO SEE WHY THE ENGINE LIGHTS ON AND SEE WHAT THEIR DIAGNOSIS IS BUT I'VE BEEN TRYING TO GET KIA TO REPLACE MY ENGINE BECAUSE I HAVE PAYED FOR THE EXTENDED WARRANTY THE LAST TIME I TOOK IT UP THERE THEY TOLD ME THAT THE ENGINE DIDN'T NEED TO BE REPLACED SO I'LL GET BACK ON HERE WITH AN UPDATE ONCE I GET THE NEXT DIAGNOSIS FOR THE VEHICLE

AT 113000 MILES (13000 PAST WARRANTY) THE 2.0 LITER GDI ENGINE THREW A ROD THROUGH THE ENGINE BLOCK. NO WARNING. VEHICLE WAS ACCELERATING FROM ACCESS LANE ONTO FREEWAY. VEHICLE HAS BEEN SERVICED REGULARLY AT LOCAL KIA DEALERSHIP. HAD REPORTED ON SEVERAL OCCASIONS OF A INFREQUENT HICCUP WHEN ACCELERATING. UPON RESEARCH RECALL WAS ISSUED FOR 1.6L KIA SOUL MOTOR BECAUSE OF THE SAME PROBLEM. DEBRIS HAD BEEN LEFT IN ENGINE AT MANUFACTURING CAUSING ENGINE TO DETERIORATE AND DESTROY ITSELF WITHOUT WARNING. CLASS ACTION LAWSUITS HAVE BEEN SETTLED FOR MULTIPLE KIA MODELS FROM THE SAME 2014 TIME PERIOD WITH THE SAME PROBLEM. RESOLUTION WAS MONETARY AND EXTENSION OF WARRANTY TO 120000 MILES. WE HAVE SPOKEN WITH KIA AMERICA AND OUR LOCAL DEALER. NO ASSISTANCE OR RECOGNITION OF THE PROBLEM HAS BEEN OFFERED. THIS ISSUE HAD AFFECTED NUMEROUS 2014 KIA SOUL OWNERS THAT HAVE THE SAME ENGINE AND NO ONE IS GETTING ANYWHERE...

DRIVING DOWN THE INTERSTATE AT 70 MPH WHEN THE CHECK ENGINE LIGHT STARTED FLASHING AND THE SPEED DECLINED DOWN TO 60MPH, IN AN INSTANT. VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AS HAD VEHICLES BEHIND ME AND THEY HAD TO VEER OFF TO THE SIDE IF THE ROAD TO AVOID HITTING ME. I WAS NOT BREAKING, NOT PASSING ANOTHER CAR. MY VEHICLE HAD A DAMAGED CATALYTIC CONVERTOR THAT WAS REPLACED UNDER THE RECALL. I WAS ASSURED THAT THERE WAS NO DAMAGE ELSEWHERE, WITH THIS OCCURRING NOW, I DISBELIEVE THAT CLAIM.

I FIRST STARTED NOTICING THAT MY VEHICLE WAS BURNING OIL FASTER THAN NORMAL IN AUG. 2018. I TOOK IT TO MIDAS TO GET MY OIL CHANGE AND EXPLAINED TO THEM THAT MY CAR WAS BURNING OR LEAKING OIL BECAUSE I HAD TO PUT MORE OIL IN MY CAR. HOWEVER THERE IS NO LEAKING NO WHERE. MIDAS TOLD ME TO COME IN SOONER FOR MY OIL CHANGE AND THAT'S WHAT I DID. THEN IN LATE PART OF 2019 AND EARLIER 2020 I WILL BE DRIVING AND MY CAR WOULD STALL AND ACT LIKE IT IS GOING TO SHUT OFF. IN JUNE 2020 I WAS DRIVING ON THE HIGHWAY AND THE CAR STARTED SLOWING DOWN AND LOSING POWER. I PULLED OVER AND WAITED A LITTLE BIT. I THANK GOD I WASN'T IN AN ACCIDENT. MY ENGINE THEN STARTED KNOCKING ONCE I GOT HOME AND CHECK ENGINE LIGHT CAME ON. THE CODE WAS...

AFTER OWNING AND DRIVING CAR FOR 2 YEARS STARTED LOSING POWER AND DEVELOPED A KNOCK TO MOTOR. ALWAYS DID ROUTINE OIL CHANGE AND MAINTENANCE AT DEALER WITH DOCUMENTS. WAS TOLD LAST OIL CHANGE IT WAS OVER QRT LOW ON OIL BUT NO OIL LEAK DETECTED. NOW KNOCKING HAS GOTTEN WORSE AND ONLY 60000 MILES ON IT! NEED TO EXPAND THE RECALL TO INCLUDE ALL AFFECTED ENGINES! VERY BAD DESIGN!

DRIVING DOWN THE HIGHWAY AND STARTED STALLING CUTTING OUT AND LOSS OF POWER IT WENT INTO LIMP MODE CALLED OUR DEALER THEY SAID TO FAR AWAY TO TOW TAKE IT TO ONE CLOSER SO WE TOOK IT TO PATTERSON KIA AND TOLD US IT WOULD BE 5 WEEKS BEFORE THEY COULD PUT IT ON THE COMPUTER AND THEY DIDN'T HAVE A LOANER SO WE ARE ON A WAITING LIST

MY WIFE AND I ARE THE FORMERLY PROUD OWNERS OF A 2014 KIA SOUL 2.0 OUR FIRST KIA WAS A 1996 SPORTAGE, WE BOUGHT IT NEW AT ONE OF THE FIRST FOUR KIA DEALERS IN THE US, BOB LANPHERE IN BEAVERTON OR. WE HAVE BEEN KIA EVANGELISTS FOR MANY YEARS. HOWEVER, OVER SOME TIME, OUR 2014 SOUL SEEMED TO BE SLOWLY LOSING POWER, AND ALSO LOSING SOME OIL BETWEEN CHANGES. WE USED IT IN TOWN, RARELY AT HIGHWAY SPEEDS. I GUESS IT IS AN EXAMPLE OF SLOWLY TURNING UP THE HEAT ON THE POT OF WATER FOR THE FROG; BUT WE JUST DIDN'T PAY MUCH ATTENTION. WE HAPPENED TO TAKE IT TO OUR MECHANIC TO HAVE THE BRAKES DONE, HE CALLED UP, SAID THE BRAKES WERE READY BUT THAT THE CAR HAD LITTLE POWER AND ASKED 'HOW DID WE DRIVE IT LIKE THAT?' HE FURTHER VOLUNTEERED THAT THE EXHAUST EMITTED...