NHTSA Complaint #11374093 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11374093
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	October 28, 2020
Date Filed	November 11, 2020
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

MY FIANCE AND I WERE DRIVING WE PULLED ONTO THE BUSY HIGHWAY IN JOPLIN MISSOURI THE CAR JUST STALLED OUT AND DIED OUT OF NOWHERE..NO CHECK ENGINE LIGHTS NO WARNINGS JUST DIED WOULD NOT START BACK UP MY FIANCE FINALLY GOT IT TO START BACK UP IT MADE IT TWO MILES THEN STALLED AGAIN IN THE MIDDLE OF A BUSY INTERSECTION!! I HAD MY TWO GIRLS WITH ME IT WAS POURING RAIN WE HAD TO PUSH THE VEHICLE TO SAFETY!! STUCK WITH TOW FEES SHOP FEES NOW ONLY TO FIND OUT A WEEK AFTER THIS HAPPENED THAT A RECALL HAS BEEN PUT OUT FOR THE SAME THING THAT HAPPENED TO US!! WE CALLED KIA IMMEDIATELY THEY REFUSE TO DO ANYTHING AND WANT US TO PAY AGAIN TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALERSHIP SO THEIR MECHANIC CAN INSTALL A SOFTWARE THEN DIAGNOSE IT THEMSELVES!! DAMAGE ALREADY DONE AND THEYRE NOT GOING TO DO ANYTHING ABOUT THEIR SCREW UP!! THEY SHOULD BE SUED!

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