NHTSA Complaint #11383732 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11383732
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	April 1, 2020
Date Filed	December 16, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

2014 KIA SOUL. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE CATALYTIC CONVERTER WAS REPLACED. AFTER THAT, THE VEHICLE BEGAN LOSING POWER AND FELT AS IF IT WAS MISFIRING UPON ACCELERATION. THE DEALER ADVISED THE CATALYTIC CONVETER NEEDED TO E REPLACED AS WELL AS THE SPARK PLUGS. THE SPARK PLUGS WERE REPLACED BUT, THE CONVERTER WAS NOT. EVENTUALLY, THE ENGINE FAILED. THE ENGINE WAS REPLACED. THE CONSUMER REFERENCED RECALL 19V12000 AND STATED 2014 MODEL YEAR VEHICLES SHOULD BE APART OF THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR. *JS

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