NHTSA Complaint #11301193 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11301193
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	November 1, 2019
Date Filed	January 22, 2020
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

CAR IS GOING THROUGH ALL OF ITS OIL. GOES THROUGH APPROXIMATELY 1QT EVERY 1,500 MILES. WHEN I FIRST CAME ACROSS THIS PROBLEM THE CAR WAS MAKING A LOUD KNOCKING SOUND, TOOK IT TO THE DEALER AND THERE WAS APPROX 1 QUART OF OIL IN THE CAR. I ONLY DROVE ABOUT 3,000 MILES SINCE THE LAST FULL SYNTHETIC OIL CHANGE. THE DEALERSHIP IS TELLING ME THIS ISN'T EXCESSIVE AND IT IS COMPLETELY NORMAL. I CAN ONLY DRIVE 1,500 MILES UNTIL THE OIL IS NO LONGER SHOWING ON THE DIP STICK. CURRENTLY STILL WORKING WITH THE DEALERSHIP TO PROVE THERE IS A PROBLEM WITH THESE ENGINES. I GOT A OIL CHANGE APPROX 250 MILES AGO AND HAVE TO DRIVE 1,000 TOTAL AND THEY WILL EXAMINE THE CAR AGAIN.

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