2012 KIA SOUL Engine Problems

I TOOK THE CAR TO THE KIA DEALERSHIP FOR RECALL NUMBER 19V120 THEY DID AN EUC UPGRADE IN JUNE 2019. AFTER THAT THE CAR DEVELOPED KNOCKING NOISE FROM ENGINE AND STARTED CONSUMING MORE OIL THEN PREVIOUSLY 1 QT. PER 700 MILES. ON AUGUST 9, 2019 THE CAR SUDDENLY LOST POWER BARELY MAKING IT UP THE HILL AT A STOP IDLE WAS ROUGH ENOUGH TO SHAKE THE CAR. THE CAR WAS DIAGNOSED NEED NEW ENGINE OIL ON SPARK PLUG 3&4 COMPRESSION ON 3&4 AT 90 AND 70.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED AND THERE WAS A STRANGE, HOT ODOR EMITTING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO KIA OF PUYALLUP (111 VALLEY AVE NE, PUYALLUP, WA 98372, 833-217-6008) WHERE IT WAS DIAGNOSED THAT THERE WAS A BLOWN ROD AND METAL DEBRIS WITHIN THE ENGINE. THE VEHICLE WAS NOT REPAIRED AT THE TIME. ON APRIL 12, 2019, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE), WHICH LISTED THE FAILURES THE VEHICLE WAS EXPERIENCING. THE VEHICLE WAS TAKEN TO CARS PROS KIA TACOMA (7230 TACOMA WAY, TACOMA, WA 98409, 877-879-7067) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND ENGINE WERE DAMAGED. THE DEALER ALSO DETERMINED THAT THE VEHICLE REQUIRED A CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC UPDATE. THE CATALYTIC CONVERTER WAS REPLACED, BUT NOT THE ENGINE. THE CONTACT STATED THAT A...

I RECEIVED A RECALL LETTER IN THE MAIL REGARDING THE CATALYTIC CONVERTER. THE REC ALL INDICATED THAT IF YOU HEAR A KNOCKING IN THE ENGINE THE NEEDED TO CHECK ENGINE TO SEE IF IT WAS DAMAGED DUE TO THE CATALYTIC CONVERTER. I TOOK VEHICLE TO 2 KIA DEALERSHIPS AND BOTH REFUSED TO LOOK AT ENGINE BUT ACKNOWLEDGED THAT IT WAS MAKING KNOCKING NOISE

MY 2012 KIA SOUL'S ENGINE STARTED ON FIRE WITH NO WARNING WHILE MY 19 YEAR OLD WAS DRIVING HOME ONLY TWO MILES ON A 35 MPH ROAD! THE FLAMES WHERE SO HOT BUT LUCKILY WE LIVE BY A FIRE DEPARTMENT WHICH WAS THERE WITHIN MINUTES AND PUT IT OUT. WAITING ON KIA TO MAKE RIGHT!

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE CONTACT WAS BACKING THE VEHICLE INTO THE GARAGE AT 5 MPH, IT COMPLETELY STALLED AND THE ENGINE SEIZED. THE CONTACT DID NOT KNOW IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE KIA (12751 FOLSOM BLVD, FOLSOM, CA 95630, (916) 846-9825) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROVIDED WITH CASE NUMBER: 13236089. THE MANUFACTURER OFFERED TO COVER $2,000 TOWARDS THE REPAIR, WHICH WOULD MAKE THE CONTACT RESPONSIBLE FOR THE REMAINING $3,700. THE FAILURE MILEAGE WAS 44,000.

VEHICLE CUT OFF WHILE AWAITING LIGHT CHANGE. AFTER NUMEROUS ATTEMPTS TO START VEHICLE, OVER COURSE OF AN HOUR, VEHICLE SPIT OUT CLOUD OF BLACK SMUT BEFORE CUTTING OFF AGAIN.VEHICE WAS TOLLED FOLLOWING DAY. THE NEXT DAY I WAS INFORMED KIA WOULD NOT HONOR RECALL.

WE RECEIVED A RECALL LETTER FROM KIA, RECALL NUMBER 19V120. THE MORITZ DEALERSHIP REPLACED THE COP ECU LOGIC. WITHIN LESS THAN TWO WEEKS THE CAR COMPLETELY STOPPED IN THE MIDDLE OF TRAFFIC AND WAS TOWED BACK TO THE DEALERSHIP. THE DEALERSHIP CALLED AND SAID WE NEED A NEW ENGINE, BUT HAVE REFUSED TO COVER IT UNDER RECALL 19V120. WHICH STATES THAT THE ENGINE MAY NEED TO BE REPLACED AT NO CHARGE TO THE CUSTOMER. THE KIA SOUL HAS BEEN TO THE DEALERSHIP BEFORE FOR JUST STOPPING IN THE ROAD. PUTTING MY DAUGHTERS IN DANGER EVERY TIME. ANY HELP I CAN GET GETTING THIS RESOLVED WITH KIA WOULD BE GREATLY APPRECIATED. I AM NOT SURE HOW MANY CUSTOMERS ARE NOT GETTING THIS RECALL HONORED, BUT KIA SHOULD WANT THEIR CUSTOMERS TO BE SAFE DRIVING THEIR VEHICLES.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE MADE A LOUD NOISE AND WOULD NOT ACCELERATE. THE CONTACT ALSO NOTICED BLACK SMOKE EMERGING FROM THE ENGINE COMPARTMENT ALONG WITH A STRONG BURNING ODOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TOWED TO KIA OF BEDFORD (18180 ROCKSIDE RD, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW ENGINE; HOWEVER, NO CODES APPEARED FOR THE CATALYTIC CONVERTER. WHILE RESEARCHING THE FAILURE ONLINE, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF WV (335 MACCORKLE AVE, CHARLESTON, WV 25303) TO HAVE IT REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE STILL USED AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE BEGAN JERKING. THE VEHICLE WAS TAKEN TO BIG RED SPORTS / IMPORTS (418 N INTERSTATE DR, NORMAN, OK 73072, 405-364-4400) WHERE IT WAS DIAGNOSED THAT IT NEEDED A PISTON REPLACEMENT. THE CONTACT RESEARCHED THE FAILURE AND DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE DEALER STATED THAT THE VEHICLE'S MILEAGE MADE IT INELIGIBLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION. THE FAILURE MILEAGE WAS 150,000.

I TOOK MY 2012 KIA SOUL INTO THE DEALERSHIP TO HAVE TWO RECALLS TAKEN CARE OF. ONE OF THE RECALLS INVOLVED HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. DEALERS WILL UPGRADE THE CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC TO PREVENT OVERHEATING OF THE CATALYTIC CONVERTER, AND REPLACE THE CONVERTER IF IT HAS BEEN DAMAGED, ALSO ASSESSING AND REPAIRING RELATED DAMAGE TO THE ENGINE AS NEEDED FREE OF CHARGE TO RESOLVE THE CONCERN. THEY DID AN ECU UPGRADE BUT AT THE TIME OF THE RECALL SERVICE THEY NOTED THAT THE ENGINE WAS KNOCKING PRIOR TO SERVICE. THEY DID NOT NOTIFY ME THAT THE ENGINE WAS KNOCKING. A WEEK LATER I NOTICED THE ENGINE KNOCKING AND TOOK IT BACK TO THE DEALERSHIP TO HAVE IT ADDRESSED. I WAS TOLD THAT THE #2 ROD...

A LOUD TICKING NOISE DEVELOPED IN THE ENGINE THIS SPRING. IT WAS DIAGNOSED BY A KIA TECHNICIAN AS WORN CONNECTING ROD/CRANKSHAFT BEARINGS. I HAVE PERFORMED REGULAR RECOMMENDED MAINTENANCE, INCLUDING OIL CHANGES, WITHIN MANUFACTURER'S GUIDELINES. THE NOISE BEGAN SUBTLY AND WORSENED OVER TIME. IT CAN BE HEARD WHEN THE VEHICLE IS STATIONARY AND AT ALL SPEEDS. IT IS LOUDEST WHILE ACCELERATING AND IS FAINT WHILE COASTING. MY SPECIFIC VEHICLE IS 2012 KIA SOUL+ (PLUS) WHICH HAS A NU 2.0-LITER GDI ENGINE. THE SAME ENGINE IN OTHER VEHICLES AND DIFFERENT ENGINE IN THIS VEHICLE HAVE BEEN RECALLED FOR THIS SAME PROBLEM. I BELIEVE THIS IS AN ERROR IN MANUFACTURING AND SHOULD BE RECALLED BECAUSE OF THE SAFETY HAZARD IT PRESENTS (ENGINE FIRE).

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). DAYTONA KIA (LOCATED AT 1702, 510 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 252-7000) WAS CONTACTED, BUT FAILED TO SCHEDULE AN APPOINTMENT FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NO ENGINE WARNING LIGHTS ON. AT RANDOM, ENGINE WILL LOSE POWER, BUT DOES NOT QUIT. NO MATTER HOW MUCH YOU TRY TO ACCELERATE, CAR ONLY REACHES APPROXIMATELY 30 MPH. OBSERVED TO HAPPEN AFTER TURNING IGNITION KEY AND NOTHING HAPPENS. HOWEVER, OCCURRENCE IS RANDOM, AND NO ENGINE WARNING CODE IS GIVEN. MECHANICS FIND NOTHING WRONG, DUE TO NO WARNING CODE.

MY CAR DOES NOT SEEM TO BE COVERED UNDER RECALL 19V120000, HOWEVER IT IS HAVING THE SAME ISSUES ASSOCIATED WITH THAT RECALL NUMBER. HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. THERE IS ENGINE SHAVINGS IN MY OIL AND IT IS MAKING A HORRIBLE NOISE. IT IS NO LONGER DRIVEABLE. I TOOK IT INTO KIA SERVICE PREVIOUSLY AND THEY TOLD ME IT WAS RELATED TO THE ABOVE CONCERNS,

CATALYTIC RECALL- HARD TIME ACCELERATING. THE RPM STAYED AT 0 WHILE DRIVING. WENT THROUGH ALMOST AN ENTIRE TANK OF GAS WITHIN 4 HOURS. TOOK TO KIA DEALERSHIP AND THEY SAID IT WAS THE CATALYTIC CONVERTER. BUT MY VIN ISN'T ON THE LIST SO THEY WANT ME TO PAY OUT OF POCKED. EXACT SAME PROBLEM AS THE RECALL.

MY CAR DOES NOT SEEM TO BE COVERED UNDER RECALL 19V120000, HOWEVER IT IS HAVING THE SAME ISSUES ASSOCIATED WITH THAT RECALL NUMBER. HIGH EXHAUST TEMPERATURES WITHIN THE CATALYTIC CONVERTER MAY CAUSE INTERNAL ENGINE DAMAGE TO THE PISTONS AND CONNECTING RODS, RESULTING IN AN ENGINE STALL AND FAILURE. MY VEHICLE STALLS WHEN OPERATING, SOMETIMES WHILE STOPPED, SOMETIMES WHILE ACCELERATING. I TOOK IT INTO KIA SERVICE PREVIOUSLY AND THEY TOLD ME IT WAS RELATED TO THE ABOVE CONCERNS, BUT AT THE TIME A RECALL WAS NOT KNOW.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, THE ENGINE BLEW UP AND BLEW OUT PIECES OF THE ENGINE BLOCK. PRIOR TO THE FAILURE, THE ENGINE RATTLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED DICK HANNAH KIA AT 360-342-9104 (LOCATED AT 3400 NE AUTO MALL DR, VANCOUVER, WA 98662) AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT WAITED FOR THE UNKNOWN RECALL NOTICE AND, ONCE IT WAS RECEIVED, TOWED THE VEHICLE TO THE SAME DEALER. THE TECHNICIAN STATED THAT THE ENGINE FAILURE WAS DUE TO "OIL OUT", WHICH WAS NOT COVERED BY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A DECISION WAS NOT MADE ON HOW TO PROCEED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *AS *TR

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHEN THE CONTACT ATTEMPTED TO START THE ENGINE, THE ACCELERATOR PEDAL WOULD NOT MOVE. ON ANOTHER OCCASION, WHILE DRIVING, THE VEHICLE STALLED AND HAD TO BE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE CHANGED AND THE ENGINE BURNED OIL CONSTANTLY AT A HIGH RATE. THE VEHICLE WAS TOWED TO BROWNS KIA (9030 LIBERIA AVE, MANASSAS, VA 20110, (703) 331-8080) TO BE DIAGNOSED AND AN UNKNOWN FAILURE CODE APPEARED. THE MECHANIC STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 156,000.

2012 KIA SOUL, CHECK ENGINE LIGHT COMES ON AND OFF INTERMITTENTLY, HAD CONDITION CHECKED BY NALLEY KIA DEALER WAS TOLD THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT TOLD ME THE COST FOR THEM TO REPAIR, I WAS UNABLE TO PAY THAT AMOUNT...ONE WEEK LATER RECALL CAME OUT (SURELY THEY NEW ABOUT THE RECALL)...TOOK IT BACK TO DEALER TWICE... THAT I BOUGHT IT NEW FROM (ED VOYLES KIA) KEEP GETTING SUBTERFUGE...TOLD THE PART WILL NOT BE IN UNTIL JULY 7TH (2 PLUS MONTHS AWAY)...CALLED KIA DISTRICT OFFICE TWICE FOR A SOLUTION SINCE CAR IS INCREASINGLY GETTING WORSE....GAVE ME A REFERENCE NUMBER AND THEY NEVER RETURNED MY CALL. CONCERNED THAT THIS ENGINE WILL CATCH FIRE AS WELL... TOLD BY ED VOYLES KIA DEALER THAT THEY DON'T DO LOANER CARS FOR RECALL REPAIRS??!!

OCCASIONALLY, THE CHECK ENGINE LIGHT WOULD TURN ON AND THEN TURN OFF. FOR ONLY A DAY OR TWO, I COULD HEAR A RATTLING SOUND UPON ACCELERATION. WHILE DRIVING ON THE HIGHWAY, THE NOISE BECAME MUCH LOUDER, THE ENGINE FAILED AND BEGAN SMOKING. THE CAR BECAME INOPERABLE. I HAD THE CAR TOWED TO AN AUTO SHOP WHERE THEY SHOWED ME THAT A PISTON ROD HAD PUNCTURED THE CAR'S ENGINE BLOCK. I LEARNED THAT THE CAR HAD BEEN RECALLED UNDER NHTSA RECALL NUMBER 19V120. I FOLLOWED RECALL INSTRUCTIONS AND BROUGHT THE CAR TO A LOCAL DEALER. THE DEALER REFUSED TO REPAIR THE CAR. THEY STATED THAT THERE IS NO PROOF THAT THE ENGINE MALFUNCTION WAS RELATED TO THE RECALL.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD EXPLOSION COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OFF OF THE ROADWAY. UPON RAISING THE HOOD, THE CONTACT NOTICED OIL EVERYWHERE IN THE ENGINE COMPARTMENT AND ON THE ROAD SURFACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. CHARLIE'S KIA (LOCATED AT 475 WESTERN AVE, AUGUSTA, ME 04330, (207) 622-6621) WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE DEALER WOULD NOT ASSIST BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE...

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE VEHICLE. THE DEALER (HUTCHINSON AUTO MALL, 3989 RIVER PLACE DRIVE, MACON, GA 31210, 478-757-2177) INDICATED THAT THEY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY FAILED TO PROVIDE A PERMANENT REPAIR. AFTER THE REPAIR, THE VEHICLE EXPERIENCED REDUCED ENGINE POWER AND THE CLICKING NOISE CONTINUED. THE CONTACT LATER RECEIVED AN EXTENDED WARRANTY CAMPAIGN. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO KEFFER KIA (271 W PLAZA DR, MOORESVILLE, NC 28117 (833) 397-4171) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *BF *AS

TL* THE CONTACT OWNS A 2012 KIA SOUL. CONSUMER STATED ON OR ABOUT MARCH 29, A TAPPING NOISE WAS NOTICED COMING FROM THE ENGINE, WE HAD THE OIL CHANGED ON APRIL 2ND AND THE NOISE WAS REDUCED. ON APRIL 3RD WHILED DRIVING TO WORK THE VEHICLE BEGAN TO SMOKE AND THE FIRE DEPARTMENT WAS CALLED. THE CONTACT STATED THAT A ROD FRACTURED CAUSING A HOLE IN THE OIL PAN WHICH RESULTED IN A CATASTROPHIC ENGINE FIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. A FIRE INSPECTION REPORT WAS PROVIDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING) HOWEVER, THE DEALER GOSSETT KIA, 1900 COVINGTON PIKE, MEMPHIS, TN 38128, 901-388-8989, WAS NOTIFIED OF THE FAILURE TO BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF*JB

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 35 MPH. THE VEHICLE STALLED AND THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD, HOWEVER THERE WAS BLACK SMOKE DETECTED COMING FROM UNDER THE HOOD WHICH LED INSIDE THE VEHICLE. THE MANUFACTURER TOWED THE VEHICLE TO CASA KIA 1374 GEORGE DIETER DR, EL PASO, TX 79936 (915) 856-2982 WHERE THE CONTACT WAS NOT MADE AWARE OF THE RESULTS FROM THE DIAGNOSTIC TEST. THE CONTACT WAS ALSO INFORMED THAT THE RESULTS WAS SENT DIRECTLY TO THE MANUFACTURER AND THE REPAIRS WERE DENIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 35 MPH, AN ABNORMAL NOISE WAS HEARD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED HE HEARD A LOUD BOOM NOISE AND THE VEHICLE CEASED IN THE MIDDLE OF THE ROAD. THE CONTACT STATED HE SAW OIL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING AN ENGINE REPLACEMENT. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH VIN. THE CONTACT TOWED THE VEHICLE TO HIS RESIDENCE. THE CONTACT STATED ON APRIL 26, 2019 HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE MANUFACTURER, WERE HE WAS NOTIFIED THE VEHICLE WOULD BE TOWED TO LOCAL DEALER DEMONTROND KIA (14101 NORTH FWY, HOUSTON, TX 77090, (281) 607-1973) WHERE...

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT'S ENGINE SEIZED WHILE EXITING A FUEL STATION. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO RESTART THE ENGINE, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO LEAVE THE VEHICLE AT THE SCENE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE IN THE ENGINE AND SENSORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 124,131.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND SMELLED A STRONG FUEL ODOR. THE CONTACT HAD THE VEHICLE TOWED TO BEAVERTON KIA (12520 SW CANYON RD, BEAVERTON, OR 97005 (503) 526-2131) WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD A FRACTURED VALVE IN THE NUMBER 3 CYLINDER AND THE ENGINE NEEDED TO BE REPLACED. THE DEALER QUOTED $6,000 TO REPLACE THE ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS STILL AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 144,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149, 866-521-6618), BUT THEY DENIED THE REPAIR. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE ENGINE WAS OUT OF WARRANTY AND THEY QUOTED A REPAIR COST OF $4,100 WITH A DISCOUNT. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE DEALER ASKED THE CONTACT TO HAVE THE VEHICLE TOWED FROM THEIR FACILITY AT HER EXPENSE. THE FAILURE MILEAGE WAS 113,000.

ON APR. 4TH, 2019 MY CAR HAD BROKE DOWN. AFTER GETTING A DIAGNOSTIC THE MECHANIC HAD ADVISED ME THAT THERE IS A HOLE IN MY ENGINE THAT SEEMS TO HAVE BEEN CAUSED FROM OVERHEATING . A WEEK LATER ON APRIL 12, 2019 KIA RECALL NOTICES ON MY VEHICLE. THE LETTER, WHICH I RECEIVED ON APRIL 24, 2019, STATED THAT MY VEHICLE IS HAVING A SAFETY RECALL AS THERE HAVE BEEN REPORTS THAT IT IS HAD THE ABNORMAL ENGINE COMBUSTION. I IMMEDIATELY CALLED KIA AND THEY TOWED MY CAR TO THE NEAREST KIA DEALERSHIP. TWO DAYS LATER I WILL SAVE A CALL FROM TODD, THE MECHANIC AT KIA, WHO STATED MY REPAIR HAS BEEN DENIED TO CONTACT CONSUMER AFFAIRS . I SPOKE WITH THEM NUMEROUS TIMES AND WAS TOLD THAT MY REPAIR WAS DENIED BECAUSE I HAVE NO WARRANTY ON MY ENGINE. FROM MY UNDERSTANDING, A WARRANTY IS NOT NEEDED ON...

HELLO, I HAD RECEIVED A RECALL NOTICE ON APR. 24TH, 2019 IN REGARDS TO MY VEHICLE. IT INDICATED THAT THEY ARE HAVING SAFETY RECALL ON THE ENGINE WHICH IS CAUSING ABNORMAL ENGINE COMBUSTION. ON APR. 4TH, 2019 MY CAR BROKE DOWN ON THE FREEWAY. WHEN I HAD GOT IT DIAGNOSED THE REPAIR MAN SHOWED ME A PICTURE OF A HOLE IN MY MOTOR DUE TO OVERHEATING. ON APR. 24TH, 2019 I CALLED KIA AND THEY HAD MY CAR TOWED TO MY LOCAL KIA DEALERSHIP. 2 DAYS LATER I RECEIVE A CALL FROM THE DEALERSHIP STATING MY REPAIR HAS BEEN DENIED DUE TO MY CAR BEING OUT OF WARRANTY. NEVER ON MY LETTER DID IT INDICATE MY CAR NEEDED A WARRANTY NOR DID THEY MENTION THAT IT WAS NEEDED WHEN THEY TOWED MY CAR TO THE DEALERSHIP. I AM EXTREMELY UPSET, NOT ONLY IS MY PROBLEMS NOT BEING ADDRESSED BUT NOR...

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT CONTINUED DRIVING TO HIS HOUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED, BUT THE ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. ABELOFF NISSAN (LOCATED AT 3259 PA-611, BARTONSVILLE, PA 1832, (877) 608-0091) AND THE MANUFACTURER WERE NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 134,000.

FIRST 2 TIMES CAR DIDN'T START ON INITIAL TRY, CAR STARTED, TACH DIAL WASN'T FUNCTIONING AND CAR DIDN'T WANT TO GO MORE THAN 25 MPH. CAR TAKEN TO KIA WHERE THEY SAID CAR WAS FINE BUT NEEDED FUEL INHECTORS CLEANED AND A SERPENTINE BELT. 2 WEEKS LATER CAR STALLS AT STOP LIGHT, TACH DIAL NOT FUNCTIONING AND CAR DOESN'T WANT TO ACCELERATE PAST 25 MPH. CALLED KIA THEY WERE CLOSING AND WOULD CALL BACK, NEVER DID. 1 WEEK LATER AT STOP LIGHT AGAIN AND CAR STALLS, RESTART, TACH DIAL NOT FUNCTIONING, CAR DOESN'T WANT TO ACCELERATE AGAIN. TAKEN TO KIA WHERE SCANNER WAS PUT ON AND STATED ALL WAS FINE, EVEN THOUGH THE TACH STILL WAS NOT FUNCTIONING. SHUT CAR OFF AND RESTARTED AND ALL WAS FINE.....

CAR WAS GREAT UNTIL IT REACHED THE 100000 MILE MARK. THEN IT LOSES ALL POWER AND DIES WHILE GOING 65 TO 70 MPH ON FREEWAY! IT IS GOING TO GET ME KILLED! WHEN HAPPENS, THE RPM GAUGE QUICKLY PLUMMETS TO ZERO AND REMAINS THERE AT ZERO AFTER I GET IT RESTARTED. AFTER IT SITS FOR ABOUT 15 MINUTES IT STARTS FINE WITH THE RPM GAUGE GIVING AN ACTUAL READING. THIS IS HAPPENING ABOUT 3 TIMES IN A 25 MILE SPAN!

WAS DRIVING ON HIGHWAY. WAS EXITING ON OFF RAMP CAR LOST EXCELERATION CAR BLEW OUT SMOKE AND STALLED COASTED OFF EXIT. WOULD NOT RUN AFTER THAT. IT CLICKED LIKE IT WANTED TO START. FOUND HUGE HOLE BLOWN IN MY ENGINE BLOCK

MY 2012 KIA SOUL (BASE) WITH THE 1.6L GDI RECENTLY HAD A PROBLEM ON I-80 TRAVELING BETWEEN DES MOINES, IA AND DENVER, CO. (THERE HAD BEEN NO PRIOR SYMPTOMS) AFTER REACHING AROUND 65 MPH, THE ENGINE BEGAN MISFIRING EMMITING OBD ERROR CODE 0336 INDICATION A BAD CRANKSHAFT POSITION SENSOR. I STOPPED AT THE NEAREST AUTOZONE, BOUGHT A APPROPRIATE REPLACEMENT, AND INSTALLED THE PART IN THE PARKING LOT. UPON IGNITION, THE CAR IMMIDIATELY BEGAN MISFIRING AND DIED. ON THE SECOND ATTEMPT, THE CAR STARTED AND MISFIRED; BUT IT SENT THE SAME 0336 CODE THEN THE TACHOMETER DIED. ALTHOUGH THE TECHOMETER DIED, THE ENGINE CONTINUED TO IDLE (AND RUN) WITHOUT FURTHER MISFIRES. UPON SEEING THIS, I FIGURED IT WAS THE CAM SHAFT POSITION SENSORS (AS THE SYMPTOMS ARE VERY SIMILIAR). I FOUND, AND REPLACED BOTH ENGINE MOUNTED CAM SHAFT POSITION SENSORS, BUT NO NEW SYMPTOMS UNTILL I TEST DROVE THE VEHICLE. DURING...

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THEE CONTACT HEARD ABNORMAL NOISES COMING FROM THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED. KIA OF DULUTH (1701 W MICHIGAN ST, DULUTH, MN 55806, (866) 722-4542) DIAGNOSED THAT THE PISTONS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT WAS INFORMED THAT OIL NEEDED TO BE ADDED BETWEEN OIL CHANGE INTERVALS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE NUMBER ONE PISTON ROD BEARING DAMAGED THE CRANKSHAFT. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. MIKE KELLY KIA (LOCATED AT 254 PITTSBURGH RD SUITE A, BUTLER, PA 16002, (724) 287-2701) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 130,000.

MY CAR GETS VERY HOT FOR NO REASON . THE DASHBOARD ,RADIO,BY MY GEARSTICK TO NAME A FEW PLACES. I SEEN THE RECALL FOR THE SOULS CATCHING ON FIRE AND READ THAT THE EXHAUST GAS CAN CAUSE PROBLEMS TO THE CATALYTIC CONVERTER WHICH I HAD TO REPLACE LAST APRIL ONLY A MONTH AFTER BUYING MY CAR. I BELIEVE MY CAR SHOULD BE INCLUDED IN THE RECALL AND AM TRYING TO FIGURE OUT THE STEPS TO TAKE TO TRY AN GET IT ADDED .

SPARK PLUGS ARE BURNING OUT FOR NO REASON. I HAVE HAD SEVERAL TUNE UPS. BECAUSE THE SPARK PLUGS ARE DOING THIS. WHAT IS THE PROBLEM.?

VEHICLE HAS 96000 MILES. WHILE DRIVING ON HIGHWAY BEGAN TO HEAR RATTLING AND PINGING. ATTEMPTED TO MAKE IT TO REST AREA TO PULL OVER AND INSPECT. HEARD LOUD BANG AND ENGINE STALLED. COASTED INTO REST AREA. INSPECTION REVEALED OIL LEAKING FROM HOLE BLOWN IN LOWER ENGINE BLOCK.

I FIRST NOTICED A GRINDING NOISE WHILE BACKING OUT FROM A PARKING SPACE. I THOUGHT PERHAPS A RECENT BRAKE JOB NEEDED SOME TWEAKING OR MAYBE HAD A DEFECTIVE PART INSTALLED. I DROPPED IT AT THE DEALERSHIP TO GET CHECKED OUT ON TUESDAY MORNING. WHEN THEY FINALLY LOOKED AT IT ON THURSDAY THEY TOLD ME I NEEDED A NEW ENGINE DUE TO "CRANK BEARING FAILURE" AND "RING FAILURE." MY ENGINE ONLY HAD 63000 MILES ON IT AND ALL THEY COULD DO WAS SHRUG AND OFFER A USED ENGINE AT THE SAME COST AS THE CURRENT VEHICLE VALUE.

TL* THE CONTACT OWNS A 2012 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST PALM BEACH KIA (735 S MILITARY TRAIL, WEST PALM BEACH, FL), BUT WAS NOT DIAGNOSED OR REPAIRED SINCE THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE MANUFACTURER WAS NOTIFIED, CONFIRMED THAT THERE WERE NO RECALLS, AND DOCUMENTED THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 74,751. *TT

VEHICLE AT 155000 MILES. DRIVING UP HILL ON A A ROAD I DRIVE EVERY DAY TO WORK. 0510, GOING 60 MPH AT 4000 RPMS UP THE HILL. SOUND/FELT ENGINE EXPLODE. PULLED TO THE SIDE OF THE ROAD TO INSPECT. OIL HAD LEAKED OUT AND COULD NOT SEE DAMAGE. GOT IT TOW HOME AND FOUND THAT A PISTON ROD HAD BROKE AND GONE THREW THE BOTTOM OF THE ENGINE PAN.

WAS DRIVING ON THE EXPRESS WAY BEHIND A SEMI. WHEN THE SEMI GOT OVER IN THE RIGHT LANE I ACCELERATED AND HERD A LOUD BANG AND DARK SMOKE STARTED COMING FROM MY ENGINE. IT SMELLED OFTEN AND IMPAIRED MY VISION. SEVERAL OF MY CAUSATION LIGHT ILLUMINATED AND I WAS STUCK AT 60 MPH MY CAR WOULD NOT ACCELERATE AND STOPPED WORKING. I GOT OVER IN THE RIGHT LANE SAFELY AND COASTED FOR ABOUT A MILE AND A HALF TO THE NEAREST EXIT. SOMETHING TOLD ME DO NOT PUT YOUR FOOT ON THE BRAKES OR YOU WILL BE IN SERIOUS TROUBLE. AS I GOT OF THE EXIT I STARTED TO BRAKE AND MY CAR STOPPED AND DIED.OIL WAS LEAKING OUT AND NOTHING WAS WORKING. I HAD TO GET PEOPLE TO PUSH ME OFF TO THE SIDE OF THE ROAD AND GET A TOW TO THE DEALERSHIP. THEY TOLD ME I HAD...

2012 KIA SOUL WITH LESS THAN 15,000 MILES ON IT SUDDENLY BURST INTO FLAMES AND THE CAR IS A TOTAL LOSS .

I STARTED MY SOUL AFTER WORK ON 7.7.2017 AND WHAT STARTED AS A SLIGHT CLICKING NOISE FROM THE ENGINE BAY INCREASED AS I GOT ON TO THE HIGHWAY A FEW MINUTES LATER THE ENGINE STOPPED AS I WAS TRAVELING DOWN THE HIGHWAY AT 65-70 MPHIL. THE ENGINE LIGHT FIRST ILLUMINATED WHEN THE ENGINE STOPPED, THEN ALL OF THE PANEL LIGHTS LIT UP. I HAD IT TOWED 25 MILES TO A MECHANIC I TRUST. WHEN HE ASSESSED THE CAR HE LET ME KNOW THE HORRIBLE NEWS THAT THE ENGINE HAD LOCKED UP, AND HE COULD NOT IMMEDIATELY TELL ME WHY. AS OF THE DAY OF THE INCIDENT I HAD OWNED IT FOR EXACTLY 5 YEARS AND 3 DAYS. IT HAS APPROXIMATELY 76,000 MILES AND HAD REGULAR MAINTENANCE.

NOTICED THAT MY CAR WAS MAKING NOISE WHILE DRIVING. CHECKED OIL AND FOUND THERE WAS NO OIL. I WAS GETTING OIL CHANGES AT EVERY 3000 MILES THEN CHANGED TO 7500 MILES PER RECOMMENDED. CHANGED BACK TO EVERY 3000 MILES BECAUSE OF SIGNIFICANT OIL LOSS. CAR WAS STILL BURNING OIL AND EMPTY BEFORE 3000 MILE CHANGE. ALSO NOTICED IT WAS BURNING A SIGNIFICANT AMOUNT OF GAS ALSO. TOOK TO DEALERSHIP WHO DID AN INDUCTION TEST AND TOLD ME I HAD CARBON BUILDUP ON MY PISTONS AND MY RINGS WERE STICKING SO I WOULD NEED A NEW ENGINE. PLACED A CLAIM WITH KIA AND THEY DENIED MY CLAIM SITING POOR FUEL AND LACK OF MAINTENANCE RECORDS. THEY SAID I WAS NOT USING THE "RECOMMENDED" GAS STATIONS. I WAS NOT ASKED FOR ANY MAINTENANCE RECORDS AND HOW DO THEY KNOW WHAT GAS STATIONS I WAS USING. I FEEL THAT THIS IS A DEFECT...

THIS IS A STANDARD 6 SPEED VEHICLE. REVERSE IS IN THE SAME LOCATION AS 1ST GEAR. THE ONLY DIFFERENCE IS THAT ONE MUST PULL ON A SLIDER CONTROL IN THE SHIFT HANDLE TO GET INTO FIRST. HISTORICALLY, REVERSE WAS ALWAYS THE GEAR FARTHEST AWAY FROM THE DRIVER. I HAVE ON MULTIPLE OCCASIONS THOUGHT I WAS IN FIRST BUT WAS ACCIDENTLY IN REVERSE. I CAUGHT THE MISTAKE BEFORE THERE WAS ANY ACCIDENT. AS A SUGGESTION, REVERSE SHOULD BE IN THE SAME LOCATION FOR ALL CARS IN AMERICA. ACTUALLY, THE ENTIRE GEAR PATTERN SHOULD BE THE SAME FOR ALL STANDARD CARS IN AMERICA TO PREVENT AN ACCIDENT.